Question about Olympus SP-550 UZ Digital Camera

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Zoom Error Just bought an Olympus SP550 Ultra Zoom for my daughter. In less than 24 hours the cam developed a problem. When she turns it on, the zoom lens goes part way out, a message "zoom error" shows on the screen, and it powers itself off. We thought it might just be the batteries, but new ones didn't help.

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  • Anonymous Mar 26, 2008

    New camera, same problem...zoom error. Camera is only a few weeks old, and batteries are new.

  • Anonymous Mar 28, 2008

    same problem,

    used it for like 2 days

    then it happened

    i have tried alot

    so i am just going to bring it in.

  • Anonymous Apr 20, 2008

    Yep same problem zoom error.....last pics taken were of Hillary Clinton

  • simionebikai Jun 10, 2008

    I have an Olympus SP550 Ultra Zoom which I bought about two years ago. The camera has developed a problem. When I turn it on, the zoom lens goes part way out, a message "zoom error" shows on the screen, and it powers itself off. I thought it might just be the batteries, but new ones didn't help.

  • katzbrook Jul 06, 2008

    I have had this camera just over a year and it has just gone wrong - it shows zoom error on the screen! as described by other people. Is this a design fault ? I am going to contact Olympus - I paid £350 for this camera when it first came out last year and I expected it to last a lot longer than 12 mths!!

  • kenoqn1 Aug 28, 2008

    the screen reads "zoom error", the power goes off, and the zoom goes back into the camera. jack from california

  • Anonymous Dec 24, 2008

    when i turn it on it says zoom error the camera is aboyt 80 days old

  • akchaos Dec 26, 2008

    Same problem. Camera is a year old. Just stopped working. Zoom error during POST, the power down.

  • marlowemom Feb 20, 2009

    When camera is turned on, zoom error occurs and camera shuts itself off. Very frustrating. Past warranty period unfortunately.

  • ajl4ever Mar 07, 2009

    when i turn on my camera it says zoom error and turns off by its self

  • Anonymous Apr 11, 2009

    same

  • Cecelia Gilley Dec 01, 2012

    I haven't even taken my first picture yet and I am getting this. I don't know what it could be.

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We had this problem for about 2 weeks, we discovered that having the camera auto retracted after the "ZOOM ERROR" message, giving the camera couples of light slaps (slap the camera's LCD side and aim the camera down), this fixed the camera right away

Posted on May 02, 2009

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I suspected a grain of sand might be blocking the zoom. I cut a "finger" of computer paper 1cm x 5cm (80gm) I carefully worked this around the inner & outer zoom tubes. It goes in a surprisingly long way. I then powered up & dropped the batteries out before the lens had time to retract & repeated the trick with the paper. A tiny grain of sand was retreaved. It now seems to work for the moment? All at your own risk!

Posted on Jul 02, 2008

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1. Remove and change out main batteries.
2.Remove back-up battery (Little coin-sized battery), wait 1 minute, re-insert battery. If no change replace back-up battery.

Posted on Apr 15, 2008

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SOURCE: Zoom Error

I think a grain of sand was blocking the zoom tubes. This will not work if the camera has been dropped & the zoom apparatus is bent. It is entirely at your own risk & may invalidate any guarantee but they may charge anyway if you have got sand in. I cut a finger of 80gm computer paper 1cm X 5cm. Inserted this first  around outer zoom tube & worked it all around. It goes in quite deep so be gentle. I switched on to open zoom & tipped out batteries before it had time to close & repeated procedure. When I put batteries back in it worked OK. I repeated procedure with lens fully extended. I found a thin bit of plastic packing worked better as it did not kink so easily. It is still working today having failed 100% before.
Chris

Posted on Jul 03, 2008

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I think a grain of sand was blocking the zoom tubes. This will not work if the camera has been dropped & the zoom apparatus is bent. It is entirely at your own risk & may invalidate any guarantee but they may charge anyway if you have got sand in. I cut a finger of 80gm computer paper 1cm X 5cm. Inserted this first  around outer zoom tube & worked it all around. It goes in quite deep so be gentle. I switched on to open zoom & tipped out batteries before it had time to close & repeated procedure. When I put batteries back in it worked OK. I repeated procedure with lens fully extended. I found a thin bit of plastic packing worked better as it did not kink so easily. It is still working today having failed 100% before.
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