Question about Motorola Mobility Moto Q

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Calls I have had ppl complain that they call and i dont pick. But, i dont even see it ringing or see any missed call at the time they claimed to have called!! and i tried one day to call myself, using another line. I cud hear it ringing and it actually rang out but i didnt any calls coming in on my motoQ!! was quite strange. i put the phone off and on again and it i saw d call wen i tried callin again. But, it keeps happening and switching it off and on is only temporary.. somebody help me.

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  • Q - rizzle Mar 03, 2008

    Im on the MTN network (Nigeria) dont knw if that information wud help in solving the problem

  • celly user Mar 13, 2008

    exactly the same here.

  • Anonymous May 15, 2008

    I'm in the same boat man. No one has been able to help me either. Motorola Q's **** - get rid of it asap!

  • Anonymous May 24, 2008

    Same problem. Any answers?


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Remember the Motorola Q is more of a computer than a phone. Think of it like Windows Vista :(. I use the Q and love it. But I have run into this problem several times. There are a few things to try before taking your phone back. First, remove the battery and then put it back in. Second, replace the battery (power is everything). Third, try using Task Manager to kill any programs that you are no longer using. Do this on a regular basis. Fourth, refer to the manual for proper battery care. Fifth, try selecting the "Home Service/Wireless Manager" button on your home screen. Then choose phone to turn the service on. Then choose phone to turn the service back on. Resetting the service in this way is often helpful. Good luck.

Posted on Jun 19, 2008

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boot_c_03.08.00r_mpap Paul Sager from FixYa has posted a solution for this problem previousley (as below). I have tried the Motorola and Verizon sites (tried the store as well) and the software is not available to flash the phone. Do you know of a site that would still have it available? Or can this question be sent to Paul to further comment on it? All I want to do is recover the phone numbers, notes and calandar from the phone via Activesync or Windows. Paul Sager 2335 Solutions July 14, 2010 I can help you with your Motorola Moto Q. What has happened is that the firmware of your phone has become corrupted. When this happens your phone will no longer finish its boot sequence. This is a very common situation with many phones: in fact, much of what I do here at Fixya is explain how people can fix their MP3 players, GPS and phones by reflashing the firmware. The good news is that if you take your phone into your carrier's store, they can reflash it for you right there (if they have a competent tech handy.) If you are comfortable with computers etc, you can also do it yourself. Your computer will communicate with and fix your phone, even though it doesn't seem to recognize it right now - I've seen this many many times. My only warning for you is that if you are going to flash your phone yourself, you need to get the correct firmware from motorola's site for your carrier. I just downloaded the Verizon firmware as an example - Motorola's website has about ten different carrier firmwares for their MotoQ phone. I hope that helps.

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