We have in the workshop a Canon Fax B160 which works properly for receiving documents but it cannot send any. The fax scans normally a document for emission but at the end a report is printed saying "sending incomplete".
May you have some suggestions for this problem?
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Check the baud rate of your transmissions. Slow them down to the slowest setting and send a test fax to a helpful person. Slowly increase the baud rate (communication data speed) and send the fax test. When the fax doesn't show up on the receive site, then step one baud rate speed back, and save the setting.
It could also be your fax that is faulty, or even the receive sites fax, also being faulty.
To test your copy-head, insert a document into your loading section of the fax and press copy. If the copy prints out fine, then you know the head is reading correctly.
It is also possible that the receiver fax (the other end) has a printhead failure.
You can enable memory receiving feature temporarily. 1 Press [ON/OFF] to select . The fax starts receiving documents in memory. To cancel, press [ON/OFF] again.
If you would like for me to send you the user manual for the JX200, please send me an email to LBrown18062@hotmail.com Please put CANON JX200 MANUAL in the subject line and I will send you the manual right away. Lawrence Brown
1 Load the document face up into the Document Tray. 2 Dial the receiving party's fax number. 3 Press [Start/Copy]. The fax begins sending. Note If an error occurs during sending, the fax beeps intermittently for a few seconds and an error message appears on the LCD. If this happens, correct the problem and then press [Stop], then try sending the document again. The fax automatically redials if the receiving party does not answer or if the line is busy.
The document does not feed into the machine. Be sure the document is not wrinkled, and you are putting it in correctly. Check that the document is the right size and not too thick or too thin. (See document types and sizes on page 43). You cannot receive faxes automatically. Check if "TEL" appears on the right side of the display. In TEL mode, you cannot receive a fax automatically. Be sure the handset is seated on the cradle properly. The machine cannot receive faxes manually. Do not hang up the handset before pressing Start/Enter to receive a fax. The machine does not send anything. Check that the document is loaded face down. Send should show up in the display after it dials. Check if the machine to which you are sending can receive your fax.
If you can copy the document, then you can send it BUT the receiving fax will probably have restricted length fax pages to prevent jammed documents at the sending end causing the receiver to use all the paper. If you have access to a service manual you can restrict the length of faxes sent and received on your machine. But it may be the receiver with the restriction.
Your product must be accidently set to copy mode instead of fax mode and when it is, it actually expects a document to be loaded in the tray to "scan/copy" so change to fax mode again and try to sent the document. This should fix your problem.
If you do want to make a copy, make sure a doc. is loaded and press start copy to do so.
could be down to the line, had a similar issue which I believed to be hardware related, so got supplier to send a new fax out, spoke to someone at canon who said is def hardware related, any yet it turned out to be rabbits outside chewed through a cable (was in scotland..) so was a BT issue.