Question about RIM Blackberry 7130e Smartphone

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Disable password I do not have the option in the security menu to disable it. I have tried wiping it taking out the battery praying over it everything that I can think of. But, no progress.... I believe that it has an "it policy" issue and I am not even sure what that is. I am also afraid to guess... But anyway I would like to disable the option.. thanks in advance..

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  • Anonymous Mar 29, 2008

    I am getting the same problem I spent 5 hrs on the phone today with sprint and made no progress now they cant reactivate my other phone!!!!!!!

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Not sure if this will work, but I had a SIMILAR problem (not identical) & I call my service (alltel) & they had 2 options for me: 1. They could wipe my phone clean & they said that would clear it up. 2, The put me on with Advanced Tech Support. Since them wiping it clean seemed more desperate I chose Advanced Tech Support & they walked me through. (Very patiently I might add.) Also, I didn't buy the phone from Alltel, a friend gave it to me. (So, they helped even though they didn't make money on the phone.)

So, you may want to call your cell service people. If they're worth their salt they'll walk your through.

Posted on Jan 25, 2009

I have had the same problem. go to Remove IT Policy - BlackBerryForums.com : Your Number One BlackBerry Community If you are capable of following the directions you can solve the problem. If you do not the option t disable the security it is an it policy issue. This can solve your problem.. good luck..

Posted on May 18, 2008

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How do I reset my ID Password?


by doing a device wipe unless you know the current password then you would go to the options menu and select security option and the password options menu is the first option select and follow the prompts

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Tip

How To Reset Your Blackberry Smartphone


<span style="font-weight: bold;">Soft Reset</span><br /> <ol> <li>Press and hold the <b>Alt</b> key. </li> <li>While holding down the <b>Alt </b>key, press and hold the <b>Right Shift</b> key. </li> <li>With both of those buttons still pressed, press the <b>Backspace/Delete</b> key.</li> <li>The display turns off to indicate that the reset has started, and the keys can now be released. </li></ol><span style="font-weight: bold;">Hard Reset</span><br /> <ol> <li>Remove the battery cover. </li> <li>Remove the battery, and then reinsert it after a few seconds. </li> <li>Replace the battery cover.</li></ol><span style="font-weight: bold;">Factory Reset</span><br />The following will delete all data and applications on the BlackBerry smartphone. Back up the data on the BlackBerry smartphone before proceeding. The process for deleting all data and applications can take up to an hour to complete. Do not remove the battery while data is being deleted.<br /><br /> <br /> <b>Note:</b> To identify the version of BlackBerry Device Software on your BlackBerry smartphone, go to <b>Options</b> &gt; <b>About</b><br /><br /> <p style="font-weight: bold;">BlackBerry Device Software 2.6<br /> Note:</b> If a password is already set, go to step 5.<br /> <ol> <li>From the Home screen of the BlackBerry smartphone, click <b>Options</b>. The Device Options screen is displayed. </li> <li>Click <b>Security</b>. The Security screen is displayed. </li> <li>In the Password field, press the <b>Space</b> key to enable the password. A dialog box will prompt for a password with at least four characters. </li> <li>Type a password. Click the trackwheel. Type your password again to verify it. </li> <li>On the Home screen, click the <b>Lock</b> icon. The Lock screen is displayed. </li> <li>Type your password incorrectly 10 times to trigger a security wipe. </li></ol> <p style="font-weight: bold;">BlackBerry Device Software 2.7<br /> <ol> <li>From the Home screen of the BlackBerry smartphone, click <b>Options</b>. The Device Options screen is displayed. </li> <li>Click <b>Security</b>. The Security screen is displayed. </li> <li>Click the trackwheel, and select the <b>Wipe Handheld</b> option. </li></ol> <p style="font-weight: bold;">BlackBerry Device Software 4.0<br /> <ol> <li>From the Home screen of the BlackBerry smartphone, click <b>Options</b>. The Device Options screen is displayed. </li> <li>Click <b>Security</b>. The Security screen is displayed. </li> <li>Click the trackwheel, and select the <b>Wipe Handheld</b> option. </li></ol> <p style="font-weight: bold;">BlackBerry Device Software 4.1 to 4.2.1<br /> <ol> <li>From the Home screen of the BlackBerry smartphone, click <b>Options</b> &gt; <b>Security Options</b> &gt; <b>General Settings</b>. </li> <li>Display the menu and select the <b>Wipe Handheld </b>option. </li> <li>Click <b>Continue</b>. </li> <li>Type <b>blackberry</b>, and then press the <b>Enter</b> key. </li></ol> <p style="font-weight: bold;">BlackBerry Device Software 4.2.2 to 4.7<br /> <ol> <li>From the Home screen of the BlackBerry smartphone, click <b>Options</b> &gt; <b>Security Options</b> &gt; <b>General Settings</b>. </li> <li>Press the <b>Menu</b> key, and select the <b>Wipe Handheld</b> option. </li> <li>Select the <b>Include third-party applications</b> check box to remove third-party applications. Clear the check box to preserve third-party applications. </li> <li>Click <b>Continue</b>. </li> <li>Type <b>blackberry</b>, and press the <b>Enter</b> key. </li></ol> <p style="font-weight: bold;">BlackBerry Device Software 5.0<br /> <ol> <li>From the Home screen of the BlackBerry smartphone, click <b>Options</b> &gt; <b>Security Options</b> &gt; <b>Security Wipe</b>. </li> <li>Select the appropriate check boxes to remove data and applications as intended. </li> <li>Type <b>blackberry</b>, and click <b>Wipe</b>. </li></ol> <p style="font-weight: bold;">BlackBerry Device Software 6.0<br /> <ol> <li>From the Home screen of the BlackBerry smartphone, click <b>Options</b> &gt; <b>Security</b> &gt; <b>Security Wipe</b>. </li> <li>Select the appropriate check boxes to remove data and applications as intended. </li> <li>Type <b>blackberry</b>, and click <b>Wipe Data.</b> </li></ol><br /><span style="font-style: italic;">To reset a legacy BlackBerry device (</span><span>Research In Motion&reg; (RIM&reg;) 850, 857, 950, 957 devices)</span><span style="font-style: italic;">, insert the end of a paper clip into the small hole on the back of the device.</span><br />

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1 Answer

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Menu>Options > Security Options > General Settings > press Menu key > Wipe Handheld>it will ask you to enter blackberry as password

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Blackberry 8900 Error 519


Internal Error The JVM host is missing or has been disabled.
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BlackBerry Pearl 8100: My Blackberry curve isn't receiving any SMS messag...


I'd suggest backing up your contacts and other info and then doing a wipe on the phone. To do a wipe to go to...

Options -> Security Options-> General Settings -> click the menu key and you will see the option for wipe.

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I got a nextel rim blackberry 7290 and when i turn it on it says enter password and i dont know the password


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How do I undo a reformat on an HP? My HP was reformatted and I need to return it to the previous state. Already tried system restore, but prompt said there is no point to restore to. Is there a way to...


Troubleshooting
Accessing Computer Setup
The information and settings in Computer Setup are accessed
from the File, Security, Tools, and Advanced menus.
1. Open Computer Setup by turning on or restarting the
computer. Press f10 while the F10 = Based Setup message is
displayed in the lower-left corner of the screen.
.
To change the language, press f2.
.
To view navigation information, press f1.
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To return to the Computer Setup menu, press esc.
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3. To exit Computer Setup, choose one of the following:
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To exit without saving any changes, use the arrow keys to
select File > Ignore changes and exit, and then follow
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.
To exit and save all the settings you have entered, use the
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Your preferences are set when you exit Computer Setup and take
effect when the computer restarts.
Computer Setup Defaults
To return all settings in Computer Setup to the values that were
set at the factory:
1. Open Computer Setup by turning on or restarting the
computer. Press f10 while the F10 = Based Setup message is
displayed in the lower-left corner of the screen.
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To view navigation information, press f1.
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3. Select the Restore Defaults check box.
2–2
Maintenance and Service Guide

Troubleshooting
4. To confirm the restoration, press f10.
5. Select File > Save changes and exit, and then follow the
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When the computer restarts, the factory settings are restored, and
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Selecting from the File Menu
Table 2-1
File Menu

Select
To Do This
System Information ¦
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¦
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Save to floppy Save system configuration settings to a diskette.
Restore to floppy Restore system configuration settings from a
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Restore defaults Replace configuration settings in Computer Setup
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Ignore changes and exit Cancel changes entered during the current
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Then exit and restart the computer. The changes
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Maintenance and Service Guide
2–3

Troubleshooting
Selecting from the Security Menu
Table 2-2
Security Menu
Select To Do This
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¦
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Smart Card Security Enable/disable power-on support for smart cards.
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Embedded Security ¦
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¦
Restore embedded security chip to factory
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Enable/Disable power-on authentication
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¦
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¦
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Enable NIC for inclusion in MultiBoot.
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Troubleshooting
Selecting from the Tools Menu
Table 2-3
Tools Menu
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To delete all data and applications from your BlackBerry smartphone, complete the appropriate set of steps below depending on the version of BlackBerry® Device Software you are running. Warning: The following procedures will delete either all data, or all data and applications on the BlackBerry smartphone. Back up the data prior to wiping your BlackBerry smartphone. If content protection is turned on, the process for deleting all data and applications from the BlackBerry smartphone can take up to an hour to complete. Do not remove the battery from the BlackBerry smartphone while data is being deleted. To identify your BlackBerry® Device Software version go to Options > About (For example, 2.6.x.x, 2.7.xx or 4.0.x.x) For BlackBerry smartphones running BlackBerry Device Software version 2.6 Note: If a password is already set go to step 5. On the Home screen, click the ?Options? icon. The Device Options screen is displayed. Click ?Security?. The Security screen is displayed. In the Password field, press the Space key to enable the password. A dialog box prompts you to type a password with at least four characters. Type a password. Click the trackwheel. Type your password again to verify it. On the Home screen, click the ?Lock? icon. The Lock screen is displayed. Enter your password incorrectly 10 times to trigger a security wipe. For BlackBerry smartphones running BlackBerry Device Software version 2.7 On the Home Screen, click the ?Options? icon. The Device Options screen is displayed. Click ?Security?. The Security screen is displayed. Click the trackwheel and select ?Wipe Handheld? For BlackBerry smartphones running BlackBerry Device Software version 4.0 On the Home Screen, click the ?Options? icon. The Device Options screen is displayed. Click ?Security?. The Security screen is displayed. Click the trackwheel and select ?Wipe Handheld?. For BlackBerry smartphones running BlackBerry Device Software 4.1 to 4.2.1 From the Home screen of the BlackBerry smartphone, go to Options > Security Options > General Settings. Display the menu and select Wipe Handheld. Click Continue. Type blackberry, and then press the Enter key. For BlackBerry smartphones running BlackBerry Device Software 4.2.2 to 4.7 From the Home screen of the BlackBerry smartphone, go to Options > Security Options > General Settings. Display the menu and select Wipe Handheld. Select the Include third-party applications check box if you wish to remove third-party applications. Clear the check box if you do not want third-party applications to be removed. Click Continue. Type blackberry, and then press the Enter key.

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