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Acer d2d recovery problem

Hi. I recently bought an acer aspire 5720g that came with vista home premium. I repartitioned my hard drive and deleted the pqservice (hidden) partition. After that i installed vista ultimate and then I tried to install acer erecovery but i got the following message: "not d2d system, erecovery cannot be istalled". D2D recovery is enabled in bios and i haven't any recovery disks. Acer support site says that erecovery needs a specific partitioning structure to work, so i thought that creating a partition with the same size as the pqservice partition (around 10 GB in my model) at the beggining of the hard drive erecovery could work. So i use acronis disk director to do that but i have the same result. Please tell me if there is a way to install erecovery. Thank you in advance!

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  • dn196 May 11, 2010

    where can i get the philips iqon recovery disk to get into the hidden partition..

    i have no f10 or f8 option on boot up and i seem to have lost my c drive and don.t know if windows and files are still there

    thanks i advanve

×

1 Answer

Idiot. You deleted the partition containing the D2D.

Posted on Oct 01, 2008

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How to recover Office Document Files


Documents such as Word files, Excel spreadsheets, PowerPoint presentations, Access databases and a wide range of other titles are among the most valuable to their users. Unlike photographs that can be snapped in an instant, it takes a lot of time to create a document. And it only takes a single moment to lose it.

http://www.fixya.comwrite_tip-wyytcj10vubwvpdmj0eoj2yx-1-0_1.jpg

Undeleting Document Files

Accidentally deleting an important document (*.doc, *.docx, *.pdf), presentation (*.ppt) or spreadsheets (*.xls, *.xlsx) can happen to anyone. End of a working day or a busy week can and do lead to human errors, making people delete documents instead of archiving or sending them.
Fortunately, recovering a deleted file is fairly simple if you act fast. If you deleted a document, Windows will not actually erase its content. Instead, the system will simply mark its record in the file system as "deleted", allowing you to reverse this operation with a proper tool.

Safety Data Recovery

To undelete a document, download Hetman Uneraser. However, it's best if you can use another PC do download the product, as writing anything, including the data recovery program, to the disk that contains deleted files may actually overwrite their content, making the files unrecoverable.
After downloading the tool, install it onto a disk other than one that contains the deleted files. If you have no such disk, use a USB flash drive. Run Hetman Uneraser and perform a quick disk scan. More often than not, you'll see your file in the list after a brief moment. If the file you deleted does not appear in the list, you'll have to run the full scan. The complete scanning of your hard disk may take a while to complete, as the tool will be analyzing all sectors on your hard drive in order to locate deleted documents even if they no longer appear in the file system.
When you see your file in the list, you can click on it to see a preview. Sometimes you'll see multiple copies of the same file. The preview will help you pick the least damaged one or the latest copy saved.

Corrupted or Formatted Disk

If your documents are stored on a disk that's been damaged, corrupted, accidentally formatted or repartitioned, you'll need a different tool. Download Hetman Partition Recovery from site. This tool will be able to scan the damaged disk in order to locate all document files that are still available.
With formatted, repartitioned and corrupted disks, the quick scan mode is of little use. More often than not you'll be better served by the slower full scan mode. The rest of the process is very similar to that described for Hetman Uneraser.

A Word on SSD Drives

If your documents were stored on an SSD drive, your chances of getting them back are rather low. SSD's employ a number of techniques to improve their performance and longevity, basically cleaning up everything that's been deleted. If you format an SSD drive, it'll physically erase data, making the files unrecoverable. If you delete a file, the TRIM command will clean up disk space that was used by that file. There's little hope with SSD drives, but there are important exceptions:
  • Exception 1: if your SSD drive became damaged or corrupted, the garbage collection algorithms will not engage, and the actual content of the disk will remain recoverable. Use Hetman Partition Recovery to scan the disk and recover the documents.
  • Exception 2: if your SSD drive was connected via a USB cable at the time it was formatted or a document was deleted, the TRIM command will not be issued, and your files will remain recoverable. Use Hetman Uneraser or Hetman Partition Recovery to recover the documents.
  • Exception 3: if you were using the SSD drive with a version of Windows older than Windows 7 (e.g. Windows XP or Vista), the TRIM command will not be issued, and the files will remain recoverable.
Recovering Office Document Spreadsheets Presentations Files Hetman Software

on Jun 06, 2016 | Hetman Partition Recovery - Recover...

1 Answer

Hi my d2d recovery combination doesn't work


try alt+f12 maibe will work if not the cd going be your next opcion

Oct 11, 2009 | Computer Utilities & Maintenance

3 Answers

Acer Aspire 5738 fingerprint reader not working in vista


zer0ne:i too have this problem . what can i do........

Oct 05, 2009 | Computer Utilities & Maintenance

1 Answer

Error states Spy Sweeper is not compatible with 64-bit operating systems.


This from the Webroot Web site on supported operating systems:

Windows Vista® (32-bit versions of Home Basic, Premium, Business, or Ultimate), Vista SP1 (32- and 64 bit versions of (Home Basic, Premium, Business, or Ultimate).

So, assuming you have bought the latest Spysweeper (and assuming you have Vista 64 bit) , then you need to upgrade your Vista to SP1.

Sep 12, 2009 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Drivers for acer aspire 4720z


hi!we have read your problem.please dont worry, every problem has a solution.since you have stated that you have lost the driver details your system should have crashed.have you prepared a recovery dvd for your laptop.if yes you install the drivers from it.hope your problem is tackled.have a nice day!!!

May 23, 2009 | Computer Utilities & Maintenance

1 Answer

Install the eRecovery drivers for aspire 5715Z


First ensure you have enabled D2D from Bios, If bios settings are OK then that message often comes up when E recovery partition is damaged.

Possible solutions are calling Acer and getting a disk to restore recovery partition (best way to proceed)

Or downloading and installing drivers from acer website

Here is recovery procedure from manual, to ensure you are doing corrrectly:

Create backup
You can create and save backup images to hard disk, CD or DVD.
1 Boot to Windows XP
2 Press Alt + F10 to open the Acer eRecovery Management utility.
3 Enter the password to proceed. The default password is six zeros.
4 In the Acer eRecovery Management window, select Recovery settings and
click Next.
5 In the Recovery settings window, select Backup snapshot image and
click Next.
6 Select the backup method.
a Use Backup to HDD to store the backup disk image on drive D:.
b Backup to optical device to store the backup image on CD or DVD.
7 After choosing the backup method, click Next.
Follow the instructions on screen to complete the process.
Restore from backup
You can restore backups previously created (as stated in the Create backup
section) from hard disk, CD or DVD.
1 Boot to Windows XP.
2 Press Alt + F10 to open the Acer eRecovery Management utility.
3 Enter the password to proceed. The default password is six zeros.
4 In the Acer eRecovery Management window, select Recovery actions and
click Next.
5 Select the desired restore action and follow the onscreen instructions to
complete the restore process


Here Acer download page: Acer Service & Support

May 05, 2009 | Computer Utilities & Maintenance

6 Answers

D2d recovery


Hello Sir / Madam,

Many Acer systems come with the ability to press ALT+F10 to kick off the Acer Recovery applications from a special hidden recovery partition. Sometimes this won’t work and there can be a number of reasons.
1. D2D Recovery is “Disabled” in the BIOS (Main menu).
FIX: Enabled it and try pressing ALT+F10 again as the computer boots.
2. The Acer hidden recovery partition (PQSERVICE) has been removed or damaged. If the disk drive is a replacement drive then you won’t have this partition.
FIX: Unless you have previously imaged the PQSERVICE partition it will not be possible to use D2D recovery. You will need to restore from the Acer Recovery CD/DVD.
3. You have converted the FAT32 partition on the hard drives into NTFS. Acer D2D recovery won’t be available if you perform this conversion. Ironic that NTFS is a more desirable disk format to use but Acer won’t support this in their systems!
FIX: Restore your system from the recovery CD/DVD media.
4. The special Acer Master Boot Record (MBR) has become corrupt or has been overwritten with an non Acer MBR. As long as the PQSERVICE partition is there or you can get your hands on a couple of Acer service files for your model, then you can remake the special Acer MBR. Let’s cover how this is done.
  1. Disable D2D recovery in the BIOS. Can be found in the “Main” menu section. Save the BIOS settings and exit.
  2. Log into Windows with an “administrator” level account.
  3. Download ParTEDIT32.ZIP (registration required for download).
  4. Extract PTEDIT32.EXE from the zip archive and run it.
  5. Identify the PQSERVICE partition by its type or size. It is likely to be 12 or another custom value and is likely to be reasonably small in comparison to the other normal partitions - see the example below from a working factory default Acer. Click the Link below see the image full size. http://www.roundtripsolutions.com/blog/wp-content/uploads/
  6. 2007/10/AcerDiskRecoveryBroken_F031/hidden.jpg
    Change the type to “07′ (Installable File System NTFS, HPFS) and “Save Changes”.
  7. Reboot the computer and login with an “administrator” level account.
  8. You should then be able to open up a command prompt and navigate to the PQSERVICE drive.
  9. Enter the following command at the command prompt:
    mbrwrdos.exe install rtmbr.bin
    - You may have to search for these files and change into the relevant directory.
    Note: This step writes the Acer MBR, with mbrwrdos.exe and rtmbr.bin being the special service files.
  10. Close the command prompt window and reboot.
  11. Go into the BIOS again and enable D2D Recovery. Save the BIOS settings and exit.
  12. ALT+F10 should now start Acer Recovery as the computer starts.
  13. The Acer MBR ensures the PQSERVICE partition is hidden therefore there is no need to reset the partition type back to 07 - well there shouldn’t be if all has gone well. If you need to manually reset it then run PTEDIT32.EXE again, set the partition to 12, or whatever the original value was, and save the changes to complete the process. Reboot and it should now be hidden.
If Windows is unbootable, due to whatever issue, you can always use the Ultimate Boot CD for Windows (UBCD4Win) along with a copy of PTEDIT32.EXE to achieve the same results. Likewise, use UBCD4Win along with PTEDIT32.EXE if the PQSERVICE partition is being changed back to a hidden one by the existing MBR. We’ll leave that as an exercise for those who need to do it! It has been pointed out in the comments that UBCD4Win already has an application that will do partition maintenance, so checkout TestDisc if you go down that road.
If this is a new drive or someone has completely wiped the drive, including the hidden partitions, it may be necessary to use partitioning software to recreate the partitions that the Acer Recovery system is expecting! You’ll also need to restore an image of the recovery partition from a previously made backup, so it is worth making that backup image straight away while the laptop is still new and shiny, and certainly well in advance of any problem.
A final word or two of caution: take great caution when playing around with partitions on an Acer system… you have been warned… and remember to make the backup media disks as soon as you fire the computer up for the first time!


Thanks
Good Luck

Don't forget to rate the Solution!!!!!!!!

Mar 19, 2008 | Computer Utilities & Maintenance

2 Answers

Not d2d system


Format all None Hidden Hard Drives & it will restore the your purchase date

Mar 04, 2008 | Computer Utilities & Maintenance

1 Answer

TDK dvd+r home copied disc


check drive properties inorder to verify whether ur drive support +R dvd

Nov 30, 2007 | Computer Utilities & Maintenance

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