Question about Akai PT4298HD Rear Projection Television
I bought a 46 inch DLP. Hooked it up. Great picture. Great sound. 4 days later, the television shuts down and has no power at all. Akai has scheduled for the television to be repaired. After 3 weeks in the shop the television is deemed unrepairable and is scheduled to be replaced. This all occurred in October 2007. I still have no television and Akai states they will NOT give a refund. Every time I call and inquire about the status of the television I am told I have to wait another 4-6 weeks due to some issue with logisitics from China. I was even told that the television was scheduled to be shipped on February 26th. I called and asked about how they were going to handle the pick up and drop off of the televisions, I was told that the television was not scheduled to be delivered. They have to pick up the defective television first and then in 4-6 weeks I will receive the new television. Akai is misleading, stalling for time and all this is at the customer's expense. DO NOT BUY THEIR PRODUCT. I have never seen such unprofessional business ethics in my life.
Your nightmare is not over - They will send you a refurbished television - Make sure to inspect it before they drop it off - The only way to get results is to threatned a lawsuit - email your threat to firstname.lastname@example.org
Posted on Mar 29, 2008
THANK YOU FOR THE ADVICE
Posted on Mar 24, 2008
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
May 27, 2010 | Samsung DLP HL-P4663W 46" Rear Projection...
Dec 02, 2009 | Samsung DLP HL-P4663W 46" Rear Projection...
May 31, 2009 | Samsung DLP HL-P5663W 56" TV
Apr 30, 2009 | Mitsubishi WD-62725 62" Rear Projection...
Mar 03, 2009 | Samsung HLT6176S Television
Jan 29, 2009 | Samsung DLP HL-P4663W 46" Rear Projection...
Jan 19, 2009 | Akai LCT2715 27 in. LCD Television
Aug 01, 2008 | Akai PT46DL10 46" HDTV-Ready Television
Dec 31, 2012 | Akai PT4298HD Rear Projection Television
83 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: