Question about Graco Quattro Tour Travel System

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Headrest pice (attached to the top of the back rest of stroller) has become unattached

Hi,

The pin that snaps the small headrest piece to the backrest of the stroller has unsnapped so the headrest has become unattached. Can I fix this on my own?

The pin kind of looks like this" [__________
]"

Thanks for any help!!

s:)

Posted by on

  • Anonymous Sep 08, 2008

    I have the same problem. Do you actually need to use the head rest cushion to have it secure correctly or can I leave it off?

  • Anonymous May 21, 2009

    Love the first answer - would just change
    It takes a little force(or a flat head screwdriver) to push that bar back

    to

    It takes a fair amount of force(or a flat head screwdriver) to push that bar back

    Thanks!

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We just fixed this issue tonight! We had to realign the bar (the silver bar you described) into the correct slots. One curve sits in the headrest piece, and the other curve slides into the seat back. If you hold the headrest in position, you should be able to see the slot at the same location as where the curve hits the seat back. Slide that curve into the slot from the side of the seat back.

Then align the 4 or 5 headrest tabs BEHIND the seat back, and the bar should position itself across all the "hinges". It takes a little force (or a flat head screwdriver) to push that bar back into the the "hinges", but once in it should work just fine.

g'luck!

Posted on May 12, 2008

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Graco Children's Products Inc.
Product Instructions

LINK: http://www.gracobaby.com/customerservice/instructions.aspx

Telephone
Graco Customer Service is available Monday through Friday, 8am to 5pm Eastern Time.
1-800-345-4109 (US)

Postal Address

Graco Children's Products Inc.
Attn: Graco Store Consumer Services
150 Oaklands Boulevard
Exton, PA 19341

OR

replacement parts
LINK: http://www.gracobaby.com/store/order/default.asp?N=10418+10413+10421&Ne=11


Telephone
Graco Customer Service is available Monday through Friday, 8am to 5pm Eastern Time.
1-800-345-4109 (US)
Postal Address
Graco Children's Products Inc.
Attn: Graco Store Consumer Services
150 Oaklands Boulevard
Exton, PA 19341

Posted on Apr 28, 2008

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