Question about Goldstar DH304 Dehumidifier

2 Answers

NO POWER TO MY DEHUMIDIFIER

MY GOLDSTAR DEHUMIDIFIER IS ABOUT 3 YEARS OLD AND IT JUST QUIT WORKING ONE DAY. DOESN'T APPEAR TO BE GETTING POWER TO IT. I CAN'T FIND MY OWNER'S MANUAL SO I AM HAVING TROUBLE TRYING TO SEE WHAT THE PROBLEM IS. IS THERE A RESET SWITCH OR SOMETHING TO TRY AND GET IT GOING AGAIN? CAN THIS PROBLEM BE FIXED WITHOUT BUYING A NEW DEHUMIDIFIER?

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  • Anonymous Apr 21, 2008

    ditto to that. same model, just under 3 yrs old. i hope someone can suggest a solution.

  • Anonymous May 18, 2008

    I'm equally confused & frustrated. would like to know if there's a solution.

  • Anonymous Jul 08, 2008

    My unit is under three years old. When I turned it on this season, nothing happens. I have checked the outlet, powercord, filter is clean. I feel it was a waste of money and I do not recommend this brand. I now have to contend with black mold.

  • P C Aug 23, 2008


    Same problem for me. My unit is about 3 years old. We use it only
    on the weekends we visit our getaway home in the summer. It worked
    well the last weekend, emptying the hopper about 3 or 4 times.
    This weekend it doesn't even hum. No fan, no compressor, not even the
    light indicating a missing hopper. Tested the outlets and there was
    no problem there.

    I pulled it apart and saw nothing that was obvious. It's almost like an
    internal fuse or internal circuit breaker went.

  • thebing Aug 24, 2008

    Same problem here. Is there a fuse that can be replaced?

  • korinklapp Mar 08, 2009

    my unit is only about a year old...same thing just quit working one day...doesn't respond. i too believe it to be a fuse of something of the sort.

  • Mrsgriggs21 Apr 08, 2009

    my unit is about a year old and just stopped working one day, the filter is clean as well as the coils. the red light just blinks on and off. The bucket is properly installed. I don't want to have to buy new unit..

  • bentzc May 19, 2009

    I have the exact same problem as Terry Shelly. My Goldstar humidifier is 3 years old and just quit working out of the blue.

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2 Answers

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  • Expert
  • 5 Answers

I took my dehumidifier apart and I found why the unit no longer would start.

First, there is a fuse inside the metal compartment that houses the control circuit board.
However, the fuse was not blown. Instead I found the relay that controls the compressor,
(circuit diagram calls it RY-COMP) was not functioning and was left in the open position.
The relay must switch the compressor on/off based on humidity, full water hopper, and
maybe other factors like temperature.

The RY-COMP is a large black plastic component on the circuit board with two
wires (blue and black) connected at the top. I tested the contacts and they remained
open when starting up the dehumidifier. Doing a small bit of rewiring so that the blue and black wire
were connected and also wired to RY-COMP terminal 3, the dehumidifier came back to life.
However, this is good for proving what broke but without an electronic control to cycle the
unit on and off and to halt when the water hopper is full it's not a valuable alternative and
it risks a burnout of the compressor from constant use.

I think the RY-COMP relay is a solid state relay which could have gone bad from a spike
in voltage when plugging the unit in or cycling on/off.

I certainly don't want to buy another unit where the circuitry is not robust enough to survive
plugging in every couple weeks. I was thinking I could try replacing the relay with a magnet relay which would probably survive spikes much better.

Posted on Sep 13, 2008

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  • 828 Answers

I don't think there is any kind of a reset switch in these small units. The problem could be a broken wire or burnt off connector, bad power cord, or a bad switch. This type of problem must be traced out by someone who can use a power meter or Ohm meter.

Posted on Jun 18, 2008

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1 Answer

It just quit.. was doing a good job and just not getting any power. no light. Have had it about 2 and a half years. Thanks


Before giving up on it. Test the outlet it was plugged into, to see if there is still power there. If not, a circuit breaker may have tripped or a loose wiring inside the outlet.

Thanks for choosing FixYa.

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There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

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Frost


Hi,
Dehumidifiers2_bing.gif freezing up can be causes by a few different problems.
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http://www.fixya.com/support/r4662033-dehumidifier_freezing_up_not_working

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