Question about Compaq Presario s4020wm (DK214AR#ABA) PC Desktop

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Hangs during startup...

After multiple attempts at turning off and on my computer, the best I get is a faint image of the windows xp startup screen, completely frozen. I just switched out the power supply on the advice of a friend, but I am still having problems. Is it a motherboard problem, and if so, what is the best remedy? I have a ton a important stuff on my hard drive that I was dumb enough to not back up.

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  • Nafziger Mar 03, 2008

    Nope. It freezes before I get to safe mode. I get the driver list then a black screen and HDD stops running.

  • Nafziger Mar 03, 2008

    Nothing I can think of. Last couple of things were new printer and wireless mouse, but computer has worked with those for a while before problem started. This same problem happened briefly after a power outage, but computer worked for a month or so after that before it starting freezing again.

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Press f8 at power on for about 30 sec and select safe mode let power up then restart as norm if still hangs up let me know

Posted on Mar 03, 2008

  • john mc donald Mar 03, 2008

    have you recently added anythin to your pc hardware

  • john mc donald Mar 03, 2008

    sounds like your windows is corrupt sorry i cant help you

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Need windows xp start up disc


The disc should have came with your computer.

If you can't find it, perhaps you have a friend who has a Windows XP disc you could borrow to retrieve the needed file from it which your computer is requesting?

This symptom could be a sign of the hard drive starting to go bad or at best, Windows has just had a small problem.

Try going into Safe Mode. If you can go in to Safe Mode, the problem might "correct itself."

To do that, after first turning the computer on, and before Windows begins to start, press the F8 key multiple times, until you receive the Safe Mode menu.

See this Microsoft article for more info about how to use Safe Mode:

https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true

Jan 11, 2012 | Compaq PC Desktops

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System problem if Hangs at Startup


Instruction applicable for all Window XP system, 
For Any Brand and Model PC, whether it is of DELL/HP or any brand .. 
Applicable to Desktop PC as well as LAPTOP
If your system hangs about 5 or 10 minutes at Startup/Bootup
And if you can't access the Start button or the Taskbar, most oftenly one of the specific service (Background Intelligent Transfer) running in the background. 
Microsoft generally gives a patch for this but usually not work for in most of the cases
So please try this method, it is almost easy with no harm to PC.
  1. Click on Start 
  2. Open the Run window, 
  3. Type msconfig, then click 'OK'.
  4. Go to the Services tab, find the 'Background Intelligent Transfer' service.
  5. Disable it, apply the changes & reboot.
Next time you reboot the PC it will show System Configuration Utility window, place a Tick Mark in check box and then OK. SO that it would not appear again.
Also one more thing you can do Go to MSCONFIG and in the Startup Tab 
Disable the items which you think not necessary to come during startup.
THis will help you lot to reduce the time being taken in Startup.
Hope it will work for you.
With Best wishes Ellin Scott

on Oct 12, 2008 | Compaq Presario 5000 PC Desktop

1 Answer

RECOVERY FACTORY


Hi there!

Here are the steps to restore your computer to factory default:

Windows XP
- Turn on Computer
- during startup you will see the Dell logo, press <Ctrl> <F11>
- click Restore then Confirm
- let the computer finish starting


Windows Vista
- Turn on Computer
- during startup you will see the Dell logo, press <F8> several times
- select Repair your computer
- select keyboard layout then next
- log-in as local user
- click Dell Factory Image Restore
- Click Next and confirm data deletion
- wait until it finish

Apr 11, 2011 | Dell Vostro 1710 Laptop Computer PC...

2 Answers

Hello! I have an Acer M7720 desktop computer, with 2 flatscreens running along. Since the day I bought it, the computer has problems with starting up. Brought it to repair during warranty but they didn't...


It sounds like you have a corrupt registry... :(

Vista handles their registry fixes a bit differently than xp.
However, I found a nice Microsoft article to help me out.

I'm pretty sure it is easier to repair the registry with Vista and 7, make sure to back it up!

Oh, one last note --- In my case with XP, it was a lot easier to manuver registry files if the Hard Drive is hooked up to another computer.

Dec 08, 2010 | PC Desktops

4 Answers

My son's PC *always* needs to be booted twice to get it up in Windows XP Pro. For some reason it hangs during the first boot. Once it hangs you have to push'n'hold the power button to force shutdown, and...


You can do a bit of detective work and run MSCONFIG.EXE froma command prompt and go through that - particularly the boot, services and startup entries. The startup entries in particular - as from there you can select what is and what is started at startup - and a process of elimination can maybe help you track down the problem. 'Registry cleaners' may help - but often are more problematic themselves thn they are 'fixers'. You could edit the registry by hand, using regedit, but that is NOT recommended unless you really know what you are doing. Do note that if you change the start-up programs (i.e. change their enable state), you will get a warning at start-up that you are running a custom start-up using msconfig.
As a last resort, a fresh installation of Windows will fix things. Running a virus checker might also be a good idea.
Allan

Nov 03, 2009 | PC Desktops

1 Answer

Sound card Driver problem under Win XP


download new drivers from driver detective..
or click bharatgulati.blogspot.com.
i do hv 1 problem..
"iam getting yellow vertical lines at startup screen..the lines are moving.system hangs after few sec. & sometimes it works perfectly.cant even format the system as it hangs.help"

Jul 22, 2009 | PC Desktops

1 Answer

Computer began to intermittentally give error message quit workin


A noisy hard drive is never a good sign. It sounds as if the drive is failing or has failed. You didn't say what operating system you have, but let's try....

You can try the following but it may not yield much. If, after these steps, the PC does start up, try to copy as much critical information as you can to either CDs, DVDs, flash drives or whatever you have.

Start the PC
During the boot, you should see a message to press the F2 key to enter setup - press the key when you see this. You key might be different, but press the one it says to press.

When you get into setup, find and change the boot sequence so that your CD-Rom looks first for an operating system

Insert your backup operating system disk - I hope you have that.

If you are not comfortable working with your PC at this level, it's usually best to take it to a repair shop. The advantage here is that even if they can't get the PC to run, many shops can still recover at least part of your data unless the drive is really destroyed.

The disadvantage is the cost - which can vary widely.

Now see the directions below:

Running Recovery Console without installing it If you cannot start your computer, you can run the Recovery Console from the Microsoft Windows XP/2000 startup disks or the Windows XP/2000 CD-ROM.
To run the Recovery Console from the Windows XP startup disks or the Windows XP CD-ROM, use the following steps:
  1. Insert the Windows XP startup disk into the floppy disk drive, or insert the Windows XP CD-ROM into the CD-ROM drive, and then restart the computer.
  2. Click to select any options that are required to start the computer from the CD-ROM drive if you are prompted to do so.
  3. When you're prompted to press F6 for mass storage devices - press F10 instead. This will automatically start the Recovery Console.
  4. Alternatively, when the "Welcome to Setup" screen appears, press R to start the Recovery Console.
  5. If you have a dual-boot or multiple-boot computer, choose the installation that you need to access from the Recovery Console.
  6. When you are prompted to do so, type the Administrator password. If the administrator password is blank, just press ENTER.
  7. At the command prompt, type the appropriate commands to diagnose and repair your Windows XP installation.

Apr 05, 2009 | Gateway Profile 4 All In One (MPN...

2 Answers

My hp 7965 pc desktop (pavillion) starts fine but when loading windows xp, it gets to a piont and restarts the computer completely, over and over again. HELP please!!


Some Software Applications May Cause Windows Stop Responding or Restart During Startup or Boot in Windows XP.

If a PC that has been working properly fails to startup or boot, especially after a new application or driver is installed, it is necessary to perform one or more of the following methods to correct the problem. The PC may lockup, freeze, hang, or automatically restart when the Windows Desktop first displays during startup.
Method 1: Disabling automatic restart
This method disables automatic restart if you are unable to view Windows Desktop and/or the notebook continues rebooting automatically (whether by the user or the notebook continues booting without user intervention).
1. During the rebooting process, repeatedly press the F8 key to enter Windows Advance Options Menu.
2. Use the up and down arrow keys to select Disable automatic restart on system failure and then press the Enter key.
3. Use up and down arrow keys to select the operating system to start (if more than one OS is installed).
4. Press the Enter key. Windows should start.

Method 2: Use last known good configuration
Using the last known good configuration may allow the pc to boot to Windows using the most recent settings that worked.
1. During the rebooting process, repeatedly press the F8 key to enter Windows Advance Options Menu.
2. Use the up and down arrow keys to select Last Known Good Configuration (your most recent settings that worked) and then press the Enter key.
3. Use up and down arrow keys to select the operating system to start (if more than one OS is installed).
4.Press the Enter key.

Method 3: Use System Restore to reset Windows to an earlier known safe operating point
This method reverses recent operating system changes to the notebook PC, such as the installation of new software, and takes the computer back to a previous working state. This method may uninstall or remove the software that is causing the problem. Check with the software manufacturer for any known problems and reinstall the software if appropriate.
1. Start Windows in the Safe Mode as follows:
- Remove any disks or CDs, and disconnect any external devices or peripherals.
- Press and hold the Power button for 5 seconds to turn off the computer.
- Press the Power button to turn on the computer.
- Press the F8 key repeatedly when the first screen appears.
- From the Windows Advanced Start-up menu, select Safe Mode and press ENTER .
The computer may run slower in the Safe Mode and the desktop will not look as nice due to reduced colors.
2. Click Start , then click Help and Support .
3. On the Help and Support home page, click System Restore .
4. On the System Restore page, select the Restore my computer to an earlier time option and click Next .
5. Navigate through the calendar looking for a highlighted date and select a restore point date and time that is earlier than when you started experiencing the problem, then click Next .
The computer should shut down and turn back on by itself after the restoration completes. When the Restoration Complete window appears, click OK to continue.

Method 4: Uninstall recently installed applications using Add/Remove Programs
1. Start Windows in the Safe Mode as follows:
- Remove any disks or CDs, and disconnect any external devices or peripherals.
- Press and hold the Power button for 15 seconds to turn off the computer.
- Press the Power button to turn on the computer.
- Press the F8 key repeatedly when the first screen appears.
- From the Windows Start-up menu, select Safe Mode and press ENTER .
The computer may run slower in Safe Mode and the desktop will not look as nice due to reduced colors.
2. On the Windows taskbar click Start , click Control Panel and then click Add or Remove Programs .
3. Navigate through the alphabetical list of all installed programs and select the name of the most recently installed program or programs.
4. Click Remove , click OK when prompted to verify the removal of the program.
5. Restart the computer by selecting Start , Shutdown , and Restart .
- If the computer starts up properly, contact the software manufacturer for updated instructions for a proper installation.
- If the computer does not start up properly, reboot the computer in the Safe Mode and repeat the methods for uninstalling any other recently installed software.

Method 5: Remove applications that load during startup using the System Configuration Utility
If the system fails to start properly after installing a new software application, there may be conflicts with the application if it loads during startup. To resolve the problem, it may be necessary to use the System Configuration Utility to remove the application from Windows startup, or to change the startup sequence.
1. Start Windows in the Safe Mode as follows:
- Remove any disks or CDs, and disconnect any external devices or peripherals.
- Press and hold the Power button for 15 seconds to turn off the computer.
- Press the Power button to turn on the computer.
- Press the F8 key repeatedly when the first screen appears.
- From the Windows Start-up menu, select Safe Mode and click ENTER .
The computer may run slower in Safe Mode and the desktop will not look as nice due to reduced colors.
2. Click Start , click Run , type MSCONFIG , then click OK .
3. On the System Configuration Utility window, on the General tab, select Selective Startup option, and unselect the Load Startup Items .
4. Click OK and then click Restart .
The computer should restart and operate properly even without loading any of the startup items. Most startup items are helpful utilities that run in the background or sit in the system tray until they are needed.
- If the computer does not restart and operate properly, there is a more severe problem and performing the method for reinstalling the Windows OS may be necessary.
- If the computer restarts properly, examine and enable the entries under the startup tab.

Jan 09, 2009 | HP Pavilion 7965 PC Desktop

6 Answers

I tried to image copy disk (with windows XP Home SP3) to another disk in my system using Norton Ghost 10. I lost windows and I am unable to boot up my computer. Is there a way for my to recover windows...


If you use the norton ghost to copy the image back?

does it even try to start up?

try turning the automatic restart on system failure off
tap f8 during startup so the advanced start menu comes up and select disable automatic restart on system failure.

Aug 13, 2008 | PC Desktops

2 Answers

Installing XP on a dell computer


try to go to bios and load bios defaults, esc then save and exit. boot from the cdrom by, tapping on F12 at dell screen. at boot menu screen, choose cdrom, press enter, when you see the message, PRESS ANY KEY T5O BOOT TO CDROM, hit any immediately, that should allow you to install xp directly from the cdrom.

Feb 13, 2008 | Dell Dimension 4600 PC Desktop

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