My 5100 was working fine until the frist time I needed to replace the color ink. It reads that there is no colored ink after I tried replacing the cartridge. Kodak sent me a new print head and it still showed the same problem. Kodak then replaced the printer with a refurbished printer and I still get the same thing. The light for the replace color ink is on and the green light is flashing. I have tried to calibrate the system to no avail. Any help would be wonderful.
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Re: 5100 ink error
When Kodak sent you the new printer did they send you new ink tanks as well? There was a known issue that when the printer runs out of ink and you replace the ink cartridge the printer writes the "ink tank empty" error to the new ink tank. So if your trying to use the same ink tanks from the original printer you will still see the problem.
To fix the issue. remove the ink tanks. The are all worthless now throw them out. No go to this link and download the new firmware
With the printer on and connected to the PC (with no ink cartirges installed) run the firmware updater exe
Now sorry to say you need to get new ink cartridges.
If its worth your time call Kodak and tell them you purchaced one of their printers and it had a version of firmware that was bad, and that it wrote the out of ink error to new ink tanks that you put in and you would like some free Ink cartridges to replace the one you bought and maybe a few extra for your time.
Kodak should be thankfull that you did not just return the printer and by a differernt brand. Dont get me wrong, once you got one of these kodak printers that is set up with good firmware and software they are awsome they print good photos and the ink is cheep.
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Unfortunately, you cannot used the printer if one of the ink cartridge is empty., compare to the other printers you can print a black text or gray scale if the color is empty or one of the cartridge is empty.
All kodak printers work the same both cartridges should have ink on ink before you can use It.
If the ink cartridges are stuck you can manually slide them back to their default position and check for paper or junk which may have slipped down the paper chute and is blocking the ink cartridges.
Remove the blockage
Done I just had this problem and it was easy to fix.
If this not help, buy another printer! Cheaper than service...
..."Open the ink supply andgently move the ink cartridges to the left.
Then reach in to the rightside and you'll find a small (1/2 x 1 inch)
sponge. Push it down andoff/on the machine. try it now. or ...go to
where I found out more than I should know about Canon's and where I got
my quote...http://www.fixyourownprinter.com/forums/inkjet/39177 good
I am currently having the same problem with a 17" iMac Intel Core Duo. The printer worked fine for a few months, now it will only print in black and white and sometimes in color that is extremely faded. I have tried every troubleshooting tip in the book and still no luck.
When this happened to me, I beat my head against the wall until I
finally figured out that the waste ink absorber on the right side
(spongy looking thing), was overflowing, and clogging the nozzles. I
took a piece of paper towel and absorbed some of the ink. Make sure to
wipe the colored ink absorber as well.