Question about Kodak EASYSHARE 5100 All-In-One Printer

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5100 ink error

My 5100 was working fine until the frist time I needed to replace the color ink. It reads that there is no colored ink after I tried replacing the cartridge. Kodak sent me a new print head and it still showed the same problem. Kodak then replaced the printer with a refurbished printer and I still get the same thing. The light for the replace color ink is on and the green light is flashing. I have tried to calibrate the system to no avail. Any help would be wonderful.

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  • flumixed May 06, 2008

    I purchased on of the printers and used up my first ink cartridges. When I put in totally new cartridges I was quickly told that they were empty. What's going on here? I thought this was supposed to be long lasting, not instantly gone.



    Also my printer will not communicate with my computer properly since it first "ran out of ink" And my computer keeps reporting voltage errors on the USB port.



    Should I return the printer and purchase some other brand with out this error?



    My home email is javanhoy@yahoo.com

  • flumixed May 06, 2008

    I purchased on of the printers and used up my first ink cartridges. When I put in totally new cartridges I was quickly told that they were empty. What's going on here? I thought this was supposed to be long lasting, not instantly gone.



    Also my printer will not communicate with my computer properly since it first "ran out of ink" And my computer keeps reporting voltage errors on the USB port.



    Is the ink cartridge related to the lack of communication to the computer?

    Is the printer to cause of the USB voltage error or is it more serious and I need to take my computer into the shop?

  • Anonymous May 18, 2008

    My ink is saying it is empty but I just replaced it.

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When Kodak sent you the new printer did they send you new ink tanks as well? There was a known issue that when the printer runs out of ink and you replace the ink cartridge the printer writes the "ink tank empty" error to the new ink tank. So if your trying to use the same ink tanks from the original printer you will still see the problem.

To fix the issue. remove the ink tanks. The are all worthless now throw them out. No go to this link and download the new firmware

http://www.kodak.com/global/en/service/downloads/dln_ekn033539.jhtml?downloadStep=s2&selectedDownload=dln00182&operatingSystem=windows_xp&selectedLanguage=en&downloadLanguage=en

With the printer on and connected to the PC (with no ink cartirges installed) run the firmware updater exe

Now sorry to say you need to get new ink cartridges.

If its worth your time call Kodak and tell them you purchaced one of their printers and it had a version of firmware that was bad, and that it wrote the out of ink error to new ink tanks that you put in and you would like some free Ink cartridges to replace the one you bought and maybe a few extra for your time.

Kodak should be thankfull that you did not just return the printer and by a differernt brand. Dont get me wrong, once you got one of these kodak printers that is set up with good firmware and software they are awsome they print good photos and the ink is cheep.

I hope this helps!

SDtester

Posted on Mar 07, 2008

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Both printer ligh flash red yet both cartridges are new and full.

I have removed printer head and swiched of printer for 15min as suggested by Kodak but the red light still flash.

Please can you help.

Kind Regards - Patrick

Posted on Mar 04, 2008

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    05sj00081_01.jpg

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    05sj00081_06_en.gif

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    05sj00081_03.jpg
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    05sj00081_01.jpg

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    05sj00081_04_en.gif

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    05sj00081_04.jpg
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