Question about Kodak EASYSHARE 5100 All-In-One Printer
My 5100 was working fine until the frist time I needed to replace the color ink. It reads that there is no colored ink after I tried replacing the cartridge. Kodak sent me a new print head and it still showed the same problem. Kodak then replaced the printer with a refurbished printer and I still get the same thing. The light for the replace color ink is on and the green light is flashing. I have tried to calibrate the system to no avail. Any help would be wonderful.
When Kodak sent you the new printer did they send you new ink tanks as well? There was a known issue that when the printer runs out of ink and you replace the ink cartridge the printer writes the "ink tank empty" error to the new ink tank. So if your trying to use the same ink tanks from the original printer you will still see the problem.
To fix the issue. remove the ink tanks. The are all worthless now throw them out. No go to this link and download the new firmware
With the printer on and connected to the PC (with no ink cartirges installed) run the firmware updater exe
Now sorry to say you need to get new ink cartridges.
If its worth your time call Kodak and tell them you purchaced one of their printers and it had a version of firmware that was bad, and that it wrote the out of ink error to new ink tanks that you put in and you would like some free Ink cartridges to replace the one you bought and maybe a few extra for your time.
Kodak should be thankfull that you did not just return the printer and by a differernt brand. Dont get me wrong, once you got one of these kodak printers that is set up with good firmware and software they are awsome they print good photos and the ink is cheep.
I hope this helps!
Posted on Mar 07, 2008
Both printer ligh flash red yet both cartridges are new and full.
I have removed printer head and swiched of printer for 15min as suggested by Kodak but the red light still flash.
Please can you help.
Kind Regards - Patrick
Posted on Mar 04, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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