Question about Sony Playstation 3 (PS3) Console

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Ps3 Have played two BD movies without problem, now console will not recognize any disc, CD or regular DVD or game. Any advice?

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  • Anonymous Mar 03, 2008

    my ps3 doesnt read any discs while everything else is fine....its a 40 gigs

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1 Answer

Unfortunately your Blu-ray drive had failed. You'll need to call Sony and they'll ship a box out. If it's less than one yr. old still. It should be free of charge.

Posted on Mar 03, 2008

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My ps3 plays games but will not play blu ray movie


You can try clear your movie data from the discs you\'ve played (according to Fox that\'s sometimes the culprit when a disc won\'t even load): restart your PS3 and go to the video menu and scroll up to the BluRay Data section. Go into it and check that it has saved some info for your movies. Now deleted all the data in this folder except the shared data crap, and hopefully your movies start perfectly!!



If that fails try the following:

In the XMB(menus) go to Settings ---> BD/DVD Settings ---> BD 1080p 24 Hz Output (HDMI). Turn that off. This has also been known to work.

Jul 11, 2014 | Sony Playstation 3 (PS3) Console

1 Answer

Why won't my console play blu-ray movies


The Wii doesnt play Blue-Ray "BD" Movies, only the PS3 does, also the Wii doesn't play DVD's.
You can get the Wii to play DVD's by cracking the system by placing files on a SD Card, but your Wii will never play Blue-Ray movie because the system doesn't have the blue laser in the cd drive, sorry.

Have a nice day

Aug 20, 2011 | Nintendo Wii Console

2 Answers

Cut scenes jump


There may be a number of issues that contribute to your game not loading, or freezing up when trying to play. Please try the following:

1. Confirm the disc is clean. To clean a disc, use lint-free cleaning cloths made specifically for cleaning CD/DVD discs, sold at computer software stores. When cleaning the disc, we recommend starting from the innermost circle, and wiping out to the edge in a straight line.

We do not recommend wiping in a circular motion, as it may create more scratches on the disc.

**Note: Other materials, such as a paper towel or a T-shirt, may also scratch the disc. If there are any scratches, smudges, or fingerprints on the disc, it may not function properly. Also, do not use or insert any CD/DVD drive cleaners into the Playstation 3 as doing so may cause damage to the system.

2. Confirm that you have updated the Playstation 3 computer entertainment system with the most recent system software . You can check the version you have installed on your Playstation 3 by selecting:

* Settings.
* Then System Settings.
* Then System Information.

3. Some Playstation or Playstation 2 format software titles may perform differently on the PS3 system. To identify the compatibility status1 of a specific title, please use the Backward Compatibility Status Search provided by Sony.
http://www.us.playstation.com/Support/CompatibleStatus

4. Try playing different CDs, DVDs, and games on the Playstation 3 console to see if the problem exists across multiple discs. Also try playing the disc on a different Playstation 3 console.

5. Confirm that you are not using any game modification devices. Unlicensed devices such as game modification devices can interfere with the proper function of the software. We do not recommend the use of any game modification devices or unlicensed products.

Turn off the BD 1080p 24Hz Output(HDMI) option. If the Blu-ray DiscTM does not support 1080p 24Hz video mode, the video output may not display properly. Go to [BD 1080p 24Hz Output(HDMI)] under [Settings] > [BD/DVD Settings] and select "Off".

6. Confirm that the disc you want to play is supported by the PS3 system.

The PS3 system will support the following media formats*:
Media Formats Supported on the Playstation 3 console

PLAYSTATION®3 format software with either region [1] or [ALL] a
Playstation 2 format software (NTSC U/C standard) - (Not supported on the 40GB model)
Playstation format software (NTSC U/C standard)
Audio CDs, CD-R/-RW, Super Audio CDs b, c
DVD Video with either region [1] or [ALL] a
DVD-R/-RW, DVD+R/+RW a, c
Blu-ray DiscTM (BD) containing video content with region code [A] e
BD-ROM, BD-R, BD-RE c, d, e

a - When outputting DVD content or Playstation 3 format software in SD resolution, only discs recorded in the NTSC standard can be played.
b - Multi-channel Super Audio CD playback requires a multi-channel audio receiver with HDMI input.
c - Playback only.
d - Playback of BD-RE ver 1.0 discs is not supported.
e - Copyright-protected Blu-ray video discs can only be output at 1080p using an HDMI cable connected to a device that is compatible with the HDCP (High-bandwidth Digital Content Protection) standard.

* The 40GB Playstation 3 model does not support SACD.

Apr 03, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

My new 3.15 ps3 won't play blu-ray but will play everything else no problem. no problems to play games or to play normal dvd's. When playing a blu-ray the UNIVERSAL part at the start of the movie plays...


f the Blu-ray Disc does not support 1080p 24Hz video mode, the video output may not display properly.

If a Blu-ray Disc movie is not loading properly or is freezing on a title screen, this may be caused by the PLAYSTATION 3 attempting to download BD-Live content from congested movie studio servers. If you experience this issue, you may choose to temporarily bypass the BD-Live content until the congestion at the movie studio servers has cleared.

Go to Settings icon (Settings) > Video Settings icon (Video Settings) > [BD Internet Connection], select "Confirm". Then reload the Blu-ray movie and the PLAYSTATION 3 will prompt you if you wish to allow the disc to access BD-Live content. Choose to not access BD-Live content to see if the movie will now load.
For some reason you seem to think this is a PS3 problem. Why do you think this is a PS3 problem? If you can play PS3 games, then I will say it is not a PS3 problem, as all PS3 games are on Blu-ray, and if you were having problems playing PS3 games, then that could account for the movie not working.

Since only the movie isn't working, I am going to say you have a defective Blu-ray disc. Did you just buy this movie, or have you viewed it before using the PS3? If you have never viewed it on the PS3, then the problem lies in the disc, and you need to take it back and have it exchanged.

If you have played the disc in the PS3 before (the PS3 you are having a problem with, not a different PS3 or Blu-ray player), or you still think it is a PS3 problem, then use the "Disc Troubleshooting" support page. Normally, if a Blu-ray movie will not play, it won't play at all, and it is because the Blu-ray laser has gone out. It sounds to me that the disc is bad, but this is only going on the information you have supplied.

Here is the Disc Troubleshooting support page mentioned above:http://playstation.custhelp.com/app/answ…

**EDIT**
Sorry, I just noticed you gave a UK link. Here is the support page for the UK. You will have to do a search on the site to find the Disc Troubleshooting page for your region.http://uk.playstation.com/support/

**EDIT**
Okay, here is your Disc Troubleshooting page for the UK:http://faq.en.playstation.com/cgi-bin/sc…

Mar 27, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 is not reading any discs I insert into the system.


The following types of discs can be played Blue Ray Disc - Playstation No 3 format BD-ROM, BD ROM,BD-R, BD-RE DVD - DVD-ROM, DVD+R/RW, DVD-R/RW, AVCHD, DSD disc CD - Playstation format CD-ROM,CD-DA (Audio CD), CD-R/RW
Also Check the regional code on the disc which should be compatible with the regional codes which can be played by the PS3

Jan 12, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 wont play blue ray or PS3 game discs


Please check the region code on the BD or DVD. It should match the region code set in the system. Otherwise the disc will not play

Nov 28, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Plays ps2 games but doesnt plays ps3 games or dvds


please verify:
  • your dvd disc region (must be region free or 1 - for USA)
about ps3 games try:
  • restoring your system
  • reinstalling all game data files
  • re-updating your system
  • playing blu-ray MOVIES disc, to check a possible problem with your reader .
if the bd movie doesn't work, you have got a possible problem with your bd reader .
then, take it to an assistance center for hardware repair .

Jul 26, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 will not play Blu-Ray movies or Video Games any longer


I had the same prob. Did a game freeze on you and you turned off from the back of ps3? If so it probally fried the blue ray and only plays dvd's and ps2 discs. if in warranty call sony

May 13, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

My PS3 display is flashing...


On the XMB go to Settings ---> BD/DVD Settings ---> BD 1080p 24 Hz Output (HDMI). Turn that bad boy off.

Give that a shot.

Feb 20, 2009 | Sony Playstation 3 (PS3) Console

2 Answers

My playstation 3 wont recognize any games or movies when inserted.


If your PS3 is not reading disc, but can play demos, music, etc. You need to replace your PS3's lens.

Sep 10, 2008 | Sony Playstation 3 (PS3) Console

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