Question about Acer-Veriton-M410-US3800P AMD Desktop PC - AMD Sempron 2.2GHz, 1GB DDR2, 160GB SATAII, DVDRW, Gigabi

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I bought a Simpletech signature mini hard drive. I plug in the USB cable to my computer and once I do that I get a message saying POWER SURGE HUB PORT, THE USB HAS EXCEEDED THE POWER LIMITS OF ITS HUB PORT. I don't know why I'm getting that message. Please help.

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Your USB port is incapable of supplying the required amps of power. ALL these little 2.5" drives need up to 1000 milliamps of juice, regardless of who makes them. I have yet to find any PC that can supply more than 500ma from a single USB port (and even that is optimistic). That is precisely why several portable drive manufacturers supply a USB splitter lead to facilitate an extra 500ma of power. (But some charge extra for this lead).

SImpletech supply the splitter lead with the drive, so please try it, as it may solve the problem.

In addition, some makers, including Simpletech, provide a 5 volt auxiliary power socket on the drive case in (unacknowledged) admission that many people do not have a second spare USB port and that, even if they have, it isn't a reliable source of power anyway! Also, they don't supply the necessary PSU and they deliberately withhold the necessary specification for the needed PSU. You need a 5 volt, 1000 milliamp power adapter costing anything from $10 to $30 (ridiculous!)

These solutions should be tried before assuming the PCs USB port is faulty, because it 'probably' isn't.

Posted on Jun 23, 2008

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The portb does not support it or its faulty try a pci usb 2.0 card for around £5-10

Posted on Mar 03, 2008

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SOURCE: ACER Veriton 5600GT how to turn off USB power after shutdown

Not likely.
What you have is power over USB which is good because it allows the hard drive to get enough power to run without a seperate power cord. This is also usefull for IPODS and other media that Charge through a USB. It means you can turn your computer off and still charge something.

If its an external hard drive, its meant to be removed. You can right click and disconnect it from the bottom right and then remove it safely.

You may have a port that doesnt provide power when turned off, maybe a front USB port, you could plug it in there.

There most likely isnt a way to change any jumpers unless your system board instructions specify that you can and how to. Dont go tinkering around because if you put jumpers on the wrong spot, you can blow some of the small components on the board.

This would render the USB completely useless.

If you want a permanent extar HDD for back up, just get a new IDE for the internal, There cheep these days. you can get a 250 gig IDE for under $60.00

Posted on Feb 03, 2009

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SOURCE: connecting speakers to Computer

It's usually the green plug that you hook up speakers to. If you look closely at the sound card area of your computer, you will see little pictures telling you which one is for the mike, line in & speaker.

Posted on Feb 15, 2009

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Ihave Simpledrive 500GB external hard drive but now all of a sudden my PC does not recognize it when I go to my computer and look for it


If you have a SimpleTech SimpleDrive connected to your computer and you're experiencing problems with the external hard drive, there may be several reasons why it's malfunctioning. Troubleshooting your computer can help rule out common problems and the possibility that the hard drive may be defective. If you recently purchased the device and suspect there is something wrong with it, return the defective drive to SimpleTech or the reseller for a replacement.

Incompatible USB Port Problems W 7 First, please disconnect all USB devices and then perform the following steps:


Click "Start" button, type "devmgmt.msc" (without quotation marks) in the "Search" bar and press "Enter". Click "Continue" if necessary.


In Device Manager, double click to expand "Universal Serial Bus controllers", right click on the Host Controller, click "Uninstall" and click "OK".


Repeat the step 2 to uninstall all items under "Universal Serial Bus controllers".



Then, restart your computer and Windows 7 will reinstall all USB controllers automatically. for XP or earlier click start right click on computer select properties device manager scroll down universal serial bus controllers you could see a yellow question / exclamation mark? ! or a red X you will need to update/reinstall drivers right click to reinstall drivers if you can see your usb drive but its not working ports (com&lpt) right click update driver if this fails to fix the problem Check the USB leads that attach to the motherboard usually red white green black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems to a computer and its parts b> SimpleTech SimpleDrive plug and play options makes it easy for you to connect the device to your computer. But you may encounter problems if your computer's USB (Universal Serial Bus) ports are not compatible with the external hard drive. Make sure your ports are powerful enough to operate the drive. USB 2.0 ports are recommended, but if you're using an older computer with 1.0 ports, the hard drive will function much slower or you may receive an error message that the device is not compatible with your system. b> Missing External Drive Letter b> If you're unable to find the SimpleTech external hard drive's letter on your desktop after you have installed the drivers for the device, it's possible that the external drive may be assigned to another drive. Sometimes, the hard drive is assigned to a network drive and you may need to manually change the drive's letter in Disk Management. Enable Drive Letter View b> Click the "Start" button and choose "Control Panel" from the start menu. Click "Folder Options" and navigate to the "View" tab. Scroll down and place a mark next to "Show drive letters," then click "OK." b> Configuring Drive Manager b> Click the "Start" button to launch the start menu. Right-click "Computer" and choose "Manage" from the menu. Click "Storage" in the menu on the right side to extend the section. Click "Disk Management" under the "Storage" header. This will show you a list of drives and removable storage on your computer. It will also report the status of the drives, such as "Healthy." If the removable storage does not have a drive letter or has a drive letter in conflict with another drive, you can assign it a new letter. Right-click the icon of your removable storage drive and click "Change Drive Letter and Paths." Click the "Change" button, then choose a drive letter from the drop-down menu. Select a letter that is near to the end of the alphabet to prevent drive overlap issues. Click "OK" to allow the changes to take place. You should now see the removable storage listed with your other drives on the "My Computer" screen. SimpleTech SimpleDrive Incorrectly Formatted b> SimpleTech SimpleDrive is normally pre-formatted for Windows NTFS (New Technology File System), but Mac users may need to copy the backup software and reformat the external hard drive for FAT32 or Mac OS to be able to use the external drive. If the external hard drive is not formatted correctly for your system, it may not function or work properly. b> External Hard Drive Inaccessible b> If you receive an error message that says "Drive Inaccessible," the SimpleTech SimpleDrive may not be able to read the service area of the platter. If the external hard drive emits a loud or abnormal sound, this could mean the device is failing. Test the drive on another computer to see if it is working properly. Otherwise, the external hard drive's surface area may be damaged or corrupted. b> Replacing a Defective Hard Drive b> You can return a defective hard drive that is under warranty to SimpleTech. The manufacturer will exchange the device if the seal is not broken. But if you break or tear the seal on the case, any warranty claims will not be accepted and the device will be returned back to you. SimpleTech will only accept the device if you contracted a commercial data recovery company to retrieve critical data from the external hard drive and the seal needed to be broken. Before returning the defective drive, you will need to secure a RMA (Return Merchandise Authorization) approval number from SimpleTech and furnish any invoices or documentation regarding the data recovery company's services. Hope this helps.

Jan 07, 2013 | Compaq Presario 5000 PC Desktop

1 Answer

Computer not recognizing external Hard Drive


Aren't usb drives fun? Anyway, there are a few points where this can break down. Your external drive is actually made up of a few parts. It has a normal hard drive, and either what is called a "SATA to USB Bridge" or a "IDE to USB Bridge". If it is a full desktop size hard drive, it will come with a power supply that you plug into the back of the drive. If you have a laptop hard drive it can be powered through the usb port.

When you plug it in, the computer should recognize that you plugged in a new device and show you a message saying found new hardware, found usb to ata bridge, found disk drive etc. in that order. If you get these messages and still no hard drive shows up in my computer, then you may need to assign a letter to the drive or even format it. Right click on the "My Computer" icon, then select "Manage". On the right hand side of the window that appeared, double click storage, then disk management. It should list all drives attached to the computer. Your TB drive should show up as a removable disk, and should already have a partition. If it does not have a partition, you will have to partition it. Just right click on the rectangular part (on the right side) and select format. If you cant format it, try right clicking on the left hand side, the square bit, and select initialize. Then format.

If you just need to set a drive letter, right click on the rectangular part and select 'change drive letters and paths"

Here are some other things that can go wrong:

Not enough power, the drive isn't getting enough power and cant mount. Try plugging in the power adapter that came with it or try a different usb port. If it came with one of those funny looking Y shaped usb cables, plug both ends into the computer, so that it can get enough power.

Bad hardware, either the hard drive or the bridge is bad.

Then you need to return it to the store you got it from. If that is not possible you may be able to pull the drive out of the enclosure and use it as an internal drive.

Bad USB ports.

This can be hardware or software. If other usb devices work fine then this is probably not the case.

Apr 26, 2010 | PC Desktops

1 Answer

Anytime I plug something in to the USB port it give a error message that states, Power Surge on the USB port. What can I do to fix this?


The USB device could be drawing more current than the USB port can supply or the USB port may be faulty.
Get a powered USB hub and plug it into your computer's USB port and then plug the USB devices into the powered USB hub.

Aug 16, 2009 | Dell Dimension 3000 PC Desktop

2 Answers

Power surge message


Problem :Overvoltage on USB hub port
Solution: Look carefully at that same port and you will four gold pins make sure they are NOT touching each other..

Apr 16, 2009 | PC Desktops

1 Answer

Power surge on hub port


Try this to find out which one of your components has an issue. Turn off your machine then unplug all of your USB cables. Turn your machine back on and plug in one of your USB cables. Verify the component you just plugged in works correctly and if it does plug in another cable and verify that component is working. Continue these steps until you have the one component that displays the error you have seen. That component is most likely the cause of your issue and should be replaced.

Good luck, Greased.

Jan 28, 2009 | Dell Dimension 4700C PC Desktop

1 Answer

Power surge on hub port on my computer


Try unplugging everything from the hub and if that doesn't work then disable the hub.
You can either buy a new hub or buy a USB card. Both get the same results.

Oct 22, 2008 | E-Machines eMachines Desktop PC

1 Answer

My 320gig Simpletech Black cherry signature mini hard drive isn't being recognized by my computer. I have tried using the hard drive on a desktop computer and it still doesn't work. I have a lot of...


Try using the included USB power cable to make sure the hard drive is getting enough juice. If that doesn't work, then try getting a power adapter to plug into the back of it, just make sure it is the right voltage for the hard drive. You can usually find the voltage written on the back of the hard drive where the plug-in is for the adapter or in the user manual, and you can find adapters in electronics stores such as RadioShack or CircutCity.

Aug 08, 2008 | PC Desktops

1 Answer

When i connect my hard drive to my laptop the baloon comes up saying that usb device is unrecognized.


SYMPTOMS: loadTOCNode(1, 'symptoms'When you plug a USB device into a Windows XP-based computer immediately after the computer comes out of standby (S3) or hibernate (S4), the computer may not recognize the USB device. When this issue occurs, the USB device may be listed in Device Manager as an unknown device, and you may receive the following warning message:
To work around this issue, use one of the following methods:
Method 1 loadTOCNode(2, 'workaround'); After the computer comes out of S3 or S4, wait five to ten seconds before you plug the USB device into the computer or hub.
Method 2 loadTOCNode(2, 'workaround');After the computer comes out of S3 or S4, unplug the USB device, and then plug the device back into the computer or hub.
Method 2 loadTOCNode(2, 'workaround');After the computer comes out of S3 or S4, unplug the USB device, and then plug the device back into the computer or hub.
Method 4 loadTOCNode(2, 'workaround'); Disable power management of the USB hub.

Note If you perform the following procedure, you may also reduce the battery life on a portable computer.

To disable power management on the USB hub, follow these steps: 1. Click Start, click Run, type devmgmt.msc, and then click OK. 2. Expand the Universal Serial Bus controllers node, and then follow these steps for each USB Root Hub that is listed: a. Right-click the USB Root Hub, and then click Properties. b. Click the Power Management tab. c. Click to clear the Allow the computer to turn off this device to save power check box, and then click OK.-------------------------------------------
Please let me know your feed-back.

Thanks
dilipbagdi
Technical Associate

Apr 29, 2008 | PC Desktops

1 Answer

I have a Simpletech 320GB portable hard drive. My computer is not recognizing it when I plug it in. I have plugged both USB connections in with no success. I have also tried using a different computer,...


I think it is your hard drive enclosure, and not the hard drive itself.

I would try a USB 2.0 IDE/SATA Serial ATA Hard Drive Adapter Cable Kit, I use mine all the time in repairs, this would be your best bet for getting information off your hard drive. http://insidecomputer.stores.yahoo.net/usb20toidsea.html

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Another thing to try, is to take the hard drive out of its encloseure and install it as a second drive on your computer, and see if you can read it that way.

Apr 06, 2008 | PC Desktops

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