Question about HP PhotoSmart C4280 Laser Printer

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OFFLINE PROBLEM I have a HP photosmart C4280 printer, and it has always worked fine, until last week it stopped printing and said that the printer was "offline." So I turned the printer off and restarted my computer and that still didn't work. Then I changed the USB cable and used a different port and it still said it was offline. Then iIuninstalled and reinstalled the printer, and my computer could not setup the printer, even though it was connected and everything, because it was still offline. Any idea what the problem is???

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  • Laurenmae4 Mar 03, 2008

    I probably should have mentioned that I have a mac.

  • Anonymous Apr 05, 2008

    ESSENTIALLY SAME PROBLEM  ...printer worked fine for a few weeks but
    tried to print this am and saysprinting 31% ....then goes into PRINTER OFFLINE MESSAGE.   tried on-off....rebooting....nothing seems to work?


    I have a new i-mac  

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Disconnect USB, go to RUN and type in services.msc and then find print spool and right click, then choose restart .plug in usb

Posted on Mar 03, 2008

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