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Scanner not working

I have a Acer lap top and my scanner will not work. Have a HP all in one printer..printer and copier work but not the scanner.

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What os are u using and have you installed origal drivers that came with unit.
if youre using vista youll have to update drivers for scanner
if its not original disk youll have to update drivers anyway

Posted on Mar 03, 2008

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I purchased a new toshiba lap top just about 2 weeks ago and i have a hp officejet 4680 all in one printer. would you please help me to connect this lap top to that printer


You need its driver and utility - download them from its official page
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&product=3692888&

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I have an Acer notebook with Windows 7, i need to install my HP printer,scanner,and copier on to it, but when i plug it in it says that installation was unsucessful. Can u please tell me exactly what to...


HI
Do you have a installation disk that came with the printer
if so put disk into cd/dvd drive
wait for it to come onto desktop asking you if you want to install it
then plug in the printer and turn it on
and follow the onscreen instructions

if this then dont work
you may have to go to the printers website and try to download drivers for windows 7


www.hp.com go to support/downloads or click on printers and go from there
making sure that you find drivers for windows 7
if this does not work for you please come back to us again

thank you

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Dear sir
good day
this problem can be solved if Acer company installed
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thanks

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1 Answer

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That is silly, why would your browser not work? Have you modified it somehow?

Ok, maybe they are correct ... afterall they are the phnone company.

Go to mocrosoft and woenload the latest IE ... We are up to 8 plus some mods. Get it, run it and see what happens.

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http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-47461-1&lc=en&dlc=en&cc=us&product=1153494&os=2093&lang=en

for windows XP :

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-42045-1&lc=en&dlc=en&cc=us&lang=en&os=228&product=1153494

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What do you mean? Can you give me more info so I can try and help you out?

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Yes. Go to control panel, Add or remove Programs. Click on Acer Crystal Eye web cam and change to reinstall the program again.

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