Question about HP LaserJet 2840 Printer

2 Answers

Hp color laserjet 2840 will not scan, hp toolbox device will not work. Unistalled and reinstalled drivers 3 times via phone with HP printer tech support. Nothing works. Operating system is Windows Vista Home Premium connected to USB cable. When using "c prompt" and typing "netstat -na" TCP ports 127.0.0.1:5225 were at first had a state of FIN_WAIT_2 or CLOSE_WAIT. Trying with tech support to open these ports the port is now totally absent when using "c prompt" and typing "netstat -na"

Posted by on

  • 3 more comments 
  • Anonymous Mar 09, 2008

    I have the same problem, the 2840 is not Vista Ready. They need to create a new driver for it for it too work.

  • millerpdx Jun 13, 2008

    I am having the same issue only I am still running Windows XP. I have reinstalled the toolbox several times, sometimes it will work for the intitial scan but then the next time I go to scan it won't work.



    Any ideas?



    Thanks.

  • michelle379 Jan 13, 2009

    I am having the same problem running Windows XP Pro. I will work once and then not again.

  • GouldGoa Jan 19, 2009

    the same problem, seems to be associated with save power settings, that are only configurable 12 hrs, we need to disable

  • GouldGoa Jan 19, 2009

    I have the same problem, I just changed from W2k to WVistaEnt32, and it seems to be related with power saving, reached HP with no answer

×

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 3,587 Answers
  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Scanning and faxed problem

Posted on Dec 12, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

2840 laser printer only prints on right side and nothing on left side


My Color LaserJet 2840 will only print on the right side of ...

h30434.www3.hp.com > ... > Scanning / Faxing

Apr 26, 2011 - 2 posts
I have a HP Color LaserJet 2840. If I am ... My Color LaserJet 2840 will only print on the right side of the page, how can I fix this? ... If I am copying or printing from the computer, the printer will only print the right side of the page. ... something obstructing the laser scanner blocking that side of the media path.

HP 2840 printing problem ' FixYourOwnPrinter

www.fixyourownprinter.com/posts/46992
Feb 1, 2010 - ... Apr 19, 2007 at 10:57am. 0. HP Color LaserJet 2840 ... I have the same issue as above-Not printing on the left side of pages.I went threw the ...

HP Laserjet 2840, various problems ' FixYourOwnPrinter


Dec 25, 2015 | HP LaserJet 2840 All-In-One Printer

1 Answer

Hppadt40.dll is missing to install hp 2840 driver


Try uinstalling from programs and then go to the site for downloading and reinstalling the drivers; you will have to chose your operating system

HP Color LaserJet 2840 All in One Printer

I hope this help.

Jan 27, 2015 | HP LaserJet 2840 All-In-One Printer

2 Answers

Hp laserjet 2840 not printing


http://h30499.www3.hp.com/t5/Printers-LaserJet/HP-2840-prints-blank-pages-or-yellow-only/td-p/2326639#.Ur1kMH_lMgU

Aug 04, 2013 | HewlettPackard HP Color LaserJet 2840 All...

1 Answer

I get an error message when I scan. It says Error


ISSUE: The error Waiting for PC is displayed on the control panel when scanning, using the Start Scanbutton on the control panel. The user will also notice a Not Setup on PC error when pressing theScan to … button. Note that scan from the PC works properly without an error. SOLUTION: The probable causes for this issue are listed below:
  • Firewall denying access to PC
  • Device polling not enabled
  • The scan to function is not enabled in the HP Toolbox
  • The destination has not been added to the Scan to button from HP toolbox
  • The HP Toolbox is losing the scan to destination
How to troubleshoot this issue:
  1. PC protection software such as firewall software may prohibit proper communication between HP AiO products and Toolbox and scanning software. Firewalls may need to be reconfigured to allow Toolbox to communicate with the AiO. The Toolbox software is similar to Microsoft Outlook and Internet Explorer in this way. Temporarily disabling firewall software may be helpful in determining if it needs to be reconfigured for Toolbox to operate properly. Please contact your third party firewall software vendor if assistance is needed to reconfigure the firewall. The following third party support Web sites may be useful:
  2. When Device Polling is turned off, the Alerts and the Scan to e-mail or folder options in the HP Toolbox are disabled, and the START SCAN function on the HP LaserJet AiO product control panel is also turned off. CLICK HERE for instructions on how to turn on Device polling.
  3. To program the device SCAN TO ... button, view the device settings. Open the HP Toolbox and click the Scan to tab. For more information, CLICK HERE to view the document titled HP Color LaserJet 2840 AiO Series Products - How to use "Scan To E-mail" or "Scan to Folder" from the Device
  4. The User loses the folder when choosing to save scanned files under the Scan to Folderoption of the Scan to Tab. The User also may lose the email settings under the Scan to Emailoption of the Scan to Tab. The User restarts the toolbox and it works for some time and the problem repeats again. Perform the following in the order listed to resolve this issue:
    1. Run the Fix Scan Utility and see if it resolves the problem. Click here for the Fix Scan Utility at http://www.hp.com If not, proceed to the next step.
    2. Check the firmware version and make sure that it is up to date. print a configuration page to see what the current firmware version is. Compare it to the latest version offered on HP.com Click here for HP.com at http://www.hp.com . If it is not the latest version then upgrade it to the latest version available on the web.
    3. Download the Software Update Version 3.0 from HP.com and install it. Click here to download the software update from http://www.hp.com
  5. For Toolbox Reset Persistent Data issues, CLICK HERE to view the document titled HP Color LaserJet 2800 All-in-One series - Toolbox Reset Persistent Data
  6. If the issue persists, uninstall and reinstall the printer software. CLICK HERE to view the document titled HP LaserJet 2820 and 2840 AiO Series Products - Uninstalling or Removing the Printing Software and Shared Components

Apr 07, 2010 | HP LaserJet 3015 All-In-One Printer

2 Answers

I have a HP laserjet 2500L printer, when I try to find out the status of my supplies, by going to Toolbox/device/information. I get an error message "can't find server" I have uninstalled/reinstalled the...


you can print out a status page by holding down the green button untill all lights flash than let go..( this will than print out a config page showing your supplies status..

Jan 30, 2010 | HP LaserJet 2500L Printer

2 Answers

HP LaserJet 1500... prints color yellow ONLY


It's possible that the toner in the cartridge is not evenly distributed. You can redistribute toner if you gently shake the cartridge from side to side, then reinstall it to see if this affects performance. Please also see this article.
You might wish to use the guided troubleshooting option available from HP support here. Or have a look at the troubleshooting section in the user manual here. Then clean the engine & calibrate the printer, as described pg. 88.
If that's no help, please see this forum post and the linked attachments within.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Sep 01, 2009 | HP LaserJet 1500L Color Printer

2 Answers

Hp Laserjet 2840 was scanning, suddenly it stopped and gave the message "An error occurred communicating with the scanning device. Please ensure that the scanning device is connected properly and try...


I pulled this from the HP boards from Charlie Bravo

I tried it and it worked for me. (this is a network setup.)
MY FIX (Windows XP):
After trying numerous things, here is what I resolved:

1) Problem: when trying to scan using my 2820 Color Laserjet using "Solution Center", I got the dreaded, yet common error: "An error communicating with the scanning device. Please ensure that the scanning device is connected properly and try again"
My device: HP LJ2820 Color Laserjet

2) The printer worked fine when printing to it and also, scanned fine when using the Windows Wizard (Start/All Programs/Accessories/Scanner and Camera Wizard

3) Hewlett-Packard Support was less than worthless since they used my time and provided no useful information. Their ineptitude is legendary as we all know... To add insult to the injury, the rep wanted to charge me $25 for the "incident" which happens to be to not only identify teir bugs but also to report and fix them as an unwitting test site. Arrogant of them to say the least !

4) SOLUTION: Added an entry in the HOSTS and lmhosts file (this file is located in WINNT/SYSTEM2/DRIVERS/ETC ):
192.168.1.1 HP Color Laserjet
The 192... etc is the default gateway for my printer (look in toolbox and get the network report for yours, my printer is connected using the network, wired to a Linksys router)

Dont's bother with "reinstalling", "de-installing", etc. the problem is related to addressing and not corrupted drivers. It's simply a HP bug, nothing else.

5) Ran the "patch" col10862.exe from the hp site, listed under an unrelated problem to an unrelated printer. http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?cc=us&dlc=en&lc=en&softwareitem=sj-32245-2&jumpid=reg_R1002_USEN

6) Now I can can use the the scanner I paid for...

7) Time to resolve the issue: 2 minutes. time to find the resolution to the issue: 4 hours.

May 13, 2009 | HP LaserJet 2840 Printer

1 Answer

Scanning not happening in Hp lasejet 2840 in windows vista


check to see if that printer requires direct plug into wall socket. and did that printer driver come on cd or did you get it from www.hp.com?

Dec 12, 2008 | HP LaserJet 2840 Printer

1 Answer

HP 2840 scan to folder problem


Kiss off your money and get a commercial grade AIO
like Ricoh or Samsung. The 2840 has been a problem for us since the check cleared. 2840 Phone support is worthless. All the other HP products we have work perfectly every time.

Jun 11, 2008 | HP LaserJet 2840 All-In-One Printer

Not finding what you are looking for?
HP LaserJet 2840 Printer Logo

3,441 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Printers & Copiers Experts

kakima

Level 3 Expert

96518 Answers

k24674

Level 3 Expert

7987 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...