Question about Neff H7871 Convection/Microwave Oven

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NEFF 7871 electrical problems

We do not use the microwave / oven very often, but since our other one has stopped working we have used it more. We have noticed small ‘electric shocks’ when we touch the oven with damp hands. Also, the oven tends to switch itself off when the doors are opened. Obviously, we have some safety concerns about this.
Any ideas?

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Neff built in microwave cannot open the door

Posted on Apr 14, 2008

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6ya6ya
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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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ELECTRICAL POPING SOUNDS


Hi there - I assume you have a rack in the Microwave. What happens is the rack due to putting something in and out of the Microwave some times wears against the back wall of the cooking chamber. As this happens it wears through the paint and exposes the metal casework.

You then get microwave arcing between the metal rack in the microwave and the cooking compartment casing which gives that spitting popping sound. I would say get some white model paint and paint over the scorched spot (as long as its not gone so far as to wear a hole in the case work).

Wait for it to dry and stick the rack back in and try again to warm up a cup of coffee or something and see if it stops.

Also if you pull the grill slightly forward in the holders towards the door and test it you may notice that it doesn't pop as much so I would paint it and pull the grill forward and see if you still get the issue.

Best of luck.


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