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The k850i phone.. it wont let me access my messages i go on inbox and it says operation failed and on outbox and drafts i go to send a message and it says message failed ive took the sim card and battery out but still doesnt work help??

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  • amanda brannigan Mar 15, 2009

    if i get 2 messages at the same time it won't let me read them if i go to inbox or outbox it say operation failed

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1 Answer

If you have a usb cable for it go to sony erricson support and try an update your battery must be fully charged

Posted on Mar 03, 2008

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1 Answer

Operation failed


This is normally a sign that the firmware is corrupt - back up the data in the phone to the memory stick, and then run the SE update service program on a PC and reinstall the phone software (if it says "you already have the latest firmware", then select "reinstall anyway")

The update service application is here:

http://www.sonyericsson.com/cws/support/softwaredownloads/detailed/updateservice/k850i?lc=en&cc=hk

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its usually because your phone crashed when you were sending a text. If you delete the whole of your inbox, there should be one message that says delete failed, you need to cancel sending the message, then move it to drafts you might have to turn your phone off in between this process, then try to delete it from your drafts, it should say delete failed, so turn your phone off and on again, then you should be able to delete it out of your drafts and you then shoulde be able to send messages

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same as our problem mine too,operation failed and then when i trying to open the inbox ,drafts ,sendt items,it's say operation failed,,my phone its totally broken? k850i sony ericson my phone unit. help me pls!!

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Please change the message center number and try to restore to factory settings.........

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You need to have the firmware on the phone reflash so you can do this on www.topsony.com this is a pay site also you can take it to a mobile service shop and ahve it reflash there.

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