Question about Sony KDF-E55A20 55 in. LCD Television

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Kdf-e55a20 the picture on my tv goes away but the sound remains. the green light on the bottom right hand stays solid. what could the problem be.

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In my experience with these models, if have found that your fault could be due to a blown bulb assembly. This can easily be checked by looking up the bulb replacement procedure in the user manual. The bulb should look clear and see-through to the tip of the filament. There must be a small class pipe inside which has a wire connected to the tip.

Any white residue or black discoloration inside the bulb indicates a blown bulb. You can contact your nearest Sony service centre for a new replacement bulb. Write down the "XL-xxxx " number as you will have much faster result than giving the model number.

If you need any more assistance please post a reply.

Best of luck.

Posted on Mar 08, 2008

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Sony kdf e55a20 picture goes black sound stays on


Thanks for updates.
Its time to replace Lamp. Please buy original Sony Lamp for Sony TV and avoid aftermarket or compatible parts for good performance of TV.

You can purchase original Lamp form Sony Accessories Store. Just type TV model in search box and see details by click search.
Good Luck

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1 Answer

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Sounds like you need to replace the lamp. The owners manual should show you how to replace the lamp. You can order the lamp through Sony on their website. Good Luck

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