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Blue Screen while installing drivers for DELL wireless Photo966 printer. I have a DELL INSPIRION E1505 Laptop, running windows XP, 1.66GHZ, 1GIG RAM, 68.4 GIG harddrive (51.9 available). I have installed and uninstalled the program numerous times and performed system restore twice and still have the problem while installing. I get the blue screen before the program completes the installation of the program. The error says I might not have enough disk space (I have 51.9 Gigs available). It says I might not have enough memory (it says to disable bios memory options such as CACHING or SHADOWING " I don't know how ") It says ckeck my bios manufacturer for bios upgrades ( I don't know where to look ). Stop codes are " STOP: 0x0000007e (0x0000005 0x00000000 oxf794c7c8 0xf794c4c4). I went to MIRCOSOFTS bug code website the last 2 codes ( 0xf794c7c8 0xf794c4c4 ) are not listed on the web site and I cannot get a fix. I have sucessfully installed this program on a ( Dell 1520 laptop running windows vista) and also (an old HP desk top running windows XP 256 K of ram) I AM AT A LOSS !!!!!!!!!!!! CAN YOU HELP? DO YOU HAVE ANY IDEAS ????? Thank You Mike Drake

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  • mmdrake Mar 03, 2008


    as stated in first line it is a wireless printer (no cables) second at the bottom i said that I have 2 other computers working fine with the printer. But I really appreciate your response..


    Thank you I ordered reinstallation disks from DELL aand will give it a try soon

    Thank you to all!!!


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theres A possibility that your Printer Or printer Cable Is at fault here.
If you,ve tried the printer On two Different computers And Coming up with The same error/problem. i personnaly would put the printer as suspect.
try it another Computer, if it fails 3 times, think about the Printer Being at fault Rather than the computers your trying to Install Them To :)

Mike @ Compurepair.

Posted @ 22.19 PM ( G.M.T )

Posted on Mar 02, 2008

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You have an hardware compatibility issue between some of your devices (maybe the printer or RAM)and windows, this cause the fatal exception in question. This is usually not a big problem, but is difficult to troubleshoot it from here in few lines. A way to fix it is doing a fresh Windows installation after you do a backup of all your stuff. If you have some spare RAM you can also try replacing them to test it. Faulty RAM causes similar phoenomena.


Posted on Mar 02, 2008

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