-   mine is the SAME problem. i didnt drop it or anything at all. it was in my boyfriend's pocket, then i took it out to take pictures and it was working fine. then i seriously JUST TURNED AROUND AND WALKED MAYBE 5 FEET and it wouldnt work. the screen was black, tried turning it on and it says lens error 27, but for some reason i can record audio????
-   hvnzdvl69
Apr 16, 2009
-   Has ANYONE found ANY WAY to solve this yet? It just happened to me last week- my camera was connected to the TV and fell off twice- the first time it was fine, the second time it appeared fine until I realized the lens didn't go back in when I turned off the camera. It still takes pictures, videos, and works in general, but the lens is unprotected now and it's hard to take places. It also cannot zoom- when I try to zoom, Lens Error 41 pops up on the screen and it shuts itself off. I have watched the lens when I turn the camera off, and it actually comes out farther instead of even trying to retract. Any ideas are appreciated; I love this camera and it has been nothing but perfect for me. If I fix this problem, my camera will not be sitting on any high objects without something securely holding it there. Someone out there must have an answer... -   fjfiji
Feb 15, 2009
-   god stupid camera-   Guest
Feb 14, 2009
-   I have the same problem. Lens error 41. Lens will not close. Anyone figure out how to fix this yet?-   pjacobs76
i have the same problem ..
it was error 16 AND 21 .
im not entirely sure about the error 27 or any other
numbers ;
but i do know for a fact its because there
is something like dirt ; hairspray ; make up etc.
in the lens .
idk how to take the camera apart ..
but your best luck is to kind of jar your camera with your
palm or a book or something .
mine fell on the floor at first and was fixed ,
but today i dropped it in a little bit of sand and hasnt gone
back down yet .
im hoping i can fix it :/
let me know if any of you have any luck .
my camrea is lens error 21. I tried that jabbing it with your hand thing and it made it worse. I got it to close but it wont open or anything. Does anymore know how to fix this? My mom will freak is she found out about this. Please Help
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My lens is stuck out and will not go back in. Lens error 41. what do I do? I called the Sanyo service line and they told me that it would cost $96 plus $10 for shipping and handling. You can go to walmart right now and pay $94 and get a brand new one.
my camara is saying lens error 22. lens won't open. i can see the pics i have taken, but can't take any pics. taken the battery out. i have had my camara for only 9 months sofar. really like the camara, but not the probs. my nephew just graduated from Navy Bootcamp today and it sure would have been nice to have a good working camara during the ceremony. any suggestions???
Mine is doing the same thing!! Has anyone had there problem fixed? When I try to zoom in says lens error 41 and shuts off. The lens is also stuck open...