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DC25 uses patented Dyson Root Cyclone technology to keep dust and dirt away from the filter. The outer cyclone removes dust and bulkier debris from the airstream, and the perforated shroud ensures this stays in the clear bin. 5 smaller cyclones then capture even microscopic dust particles and allergens. As long as you empty the clear bin when debris reaches the Max line, we wouldn't expect significant quantities of debris to reach the pre-filter in normal use.
We recommend washing both filters at least once every three months using cold water without detergent, as shown in the video below. Allow at least 24 hours for both filters to dry completely before replacing them.
If you find that you regularly have to wash your filters more often than this, we'd appreciate the opportunity to help you check everything is correct with your vacuum. If this is the case, please call us when you have your machine to hand - you can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
DC19 has two filters, both engineered to last for the lifetime of the vacuum in normal use. The pre-filter should be washed at least once every 3-6 months using cold water without detergent, as shown in the video below. Allowed at least 12 hours for the filter to dry completely before replacing it.
The post-filter located underneath the clear bin is engineered to capture microscopic allergens, and carbon from the motor. It does not need any maintenance - in fact, attempting to wash or clean the post-filter could cause damage to the vacuum not covered under guarantee. For this reason we advise against accessing or removing the post-filter.
I hope this helps, but if you have any questions about the filter, or regarding the performance of your DC19, please get in touch with our experts directly so we can provide further assistance. You can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
No. The HEPA filter is simply to collect fine dust and allergens that make it past the water. Hmm. If it gets full/clogged and isn't changed, then the motor is more likely to burn up from overheating. It's more likely it will shut off if the filter gets full. It will not explode.
As you vacuum, dirt and debris are deposited in the Dirt Cup
while air passes through the filter before being returned to
the room. This process enhances the vacuum path while
dramatically reducing dust, dirt, and potential allergens from
the air you breathe. Replacing the filter periodically enhances
vacuum power and air quality. To replace the filter:
1. Remove the Dirt Cup.
2. Grasp the filter frame and pull it straight from the Cup.
Empty the Cup.
3. Replace the filter. Push new filter into place at the top of the
Cup, place the small tab at the bottom of the Cup into the
slot at the bottom of the Canister cavity, then press the upper
portion of the Cup into place until the lock button snaps
into place. Use only BISSELL Style 6, #32047 Filters
[package of 2] in your BISSELL EASY VAC™ Model 3101-0.
4. EASY VAC™PLUS Model #3102-0 features a high efficiency
3M Filtrete™ Filter. To keep your cleaner operating at peak
efficiency and to remove irritating allergens from your
home, you should change the FILTRETE™ filter every six
months. Use only BISSELL Style 6, #32046 Filters [package
of 2]. The cup-shaped filter lifts out from the top of the
Dirt Cup, and the new one fits into place.
You may purchase these filters
BISSELL Consumer Services
Monday - Friday 8 a.m. — 7 p.m. EST
Saturday 9 a.m. — 2 p.m. EST
or from the BISSELL website —
Just took my Dyson in and yes my HEPA needed changing. It's under the right wheel (as you're looking at the machine); you can see it through the "vents" above the wheel. The screw is on the bottom of machine.
You will probably need a Torx (star) 15 screwdriver -- that's what Dyson seems to use everywhere.
http://geeksquad.fixya.com/ThreadView.aspx?prdid=0&thid=646648 Generic problem for all Vacuums Hoover Vacuum Elite (Allergen Filtration) 12 Amps... Posted by Maya B on Jun 04, 2008 I received this vacuum (Hoover Vacuum Elite/Allergen Filtration 12 Amp Motor) from a friend. After using it in a few rooms it started giving off this burnt odor and the motor starts to sound as if it's dying. What is wrong with it and how can I fix it? If I need to change a part, which one is it and where do I get it from? I love the suction in this vacuum even though it can be very loud when the attachments are being used.You can email me at firstname.lastname@example.orgThanks very much!-Maya Hello, I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. Hoover Vacuum Elite/Allergen Filtration 12 Amp Motor. It certainly sounds like a motor that is on its way to going out or burning out – you can replace the motor and you can get the part from your local vacuum cleaner dealer in your area, either new or used to save money, or you can contact the cust serv dept @ Hoover. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions. http://www.hoover.com Telephone Contact our Customer Service Department at 1.330.499.9499 Monday through Friday 8 a.m. - 7 p.m. EST Thanks, Don the Vac Man Go Ahead. Use Us.