I have a GE Monogram ZICS36n RH I get ice on the bottom of the freezer. I clean out and in a week or so it comes back. Is this a drain tube problem, and if so am I best off to call a pro

1 Answer

Anonymous

Jackjack,
I have the same problem and decided to tackle the issue based on what I have read on-line. I wasn't convinced it is the "drain plug" because I cannot find this plug and confused how it works in the side by side.
What I did find though when I took the freezer apart was a long tube of ice (8 inches) inside the aluminum dispenser that provides the water to the ice maker. I think this was causing the dispenser to spray water along the inside of my freezer (side walls, shelves, back side, etc) It would still make ice, but create a mess doing so.
You can easily check this by removing the ice tray machine (2 gray brackets above the tray) and check your tube.

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If I remember correctly, GE had a issue with the drain pan as it would clog or restrict and back up in the freezer and in the air return (hence, water under crispers if refer section). GE has a repair kit for this and they have also changed the drain hose to prevent self restricting as it leaves the freezer. This part is an Icing kit part# WR49x10021, this comes with complete instruction as to what your changing and why. This should solve your drain and water problem, if this is what your issue is. I hope this was helpful.

I’m happy to help further over the phone at https://www.6ya.com/expert/gere_bf68e6055dd61249

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I have a GE Monogram ZICS36n RH I get ice on the bottom of the freezer. I clean out and in a week or so it comes back. Is this a drain tube problem, and if so am I best off to call a pro

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