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first check the no 1-815-346-2473 with your telephone company. In the said model there is a handset. do -lift hand set here the companys dial tone dial the required tel. no. here the Rx.tone from the other fax machine connected. If its working definitely your fax machine will transmit the data.
If the fax machine has connected behind EPABX, it has unique no. to dial out side of the epabx. In that case contact your EPABX provider to program the fax machine.
If you can not send or receive faxes the machine most likely is not getting a dial tone. Start by unplugging the telephone cable from the machine and from the wall jack and then plug it back in. Make sure you are reconnecting the telephone cable to the correct jack on the fax machine.
If this does not help, try using a different telephone cable or try connecting to a different wall jack.
If there is still no dial tone and the machine does not work, I recommend trying it in a completely different location. If this still does not work then you can safely say that the machine is broken.
Go to menu option and choose the option fax and set the parameter like auto receive or manual set the ring auto answer mode after certain ring. If it is in auto receiving mode it will receive the fax after the ring which you set. Make sure the phone wire which you insert in fax machine getting proper dial tone and getting out going calling facility. Have a nice day and do not forget to rate please...!
Plug a phone in to fax port, Is there a dial tone there also? can you dial a number and make a call from the fax port? You should be able to with a regular phone. If you can't, try plugging in the fax machine to the other port where your phone is plugged in. try sending a fax.If it works there, then the Vonage device or your service itself is the problem.
Hi make sure that you don't need a prefix number i.e. a 9 to dial a outside line. The best test is to plug a normal phone into the socket and call someone from that line. If the same problem is still there then it is a line problem if not check within the machine menu that under TTI or call settings that there is no prefix number installed. If there is set the machine so it doesn't need a prefix.