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Re: Does not turn on properly
Firmware manager should solve this problem.
First Make sure that you have your PC connected to the internet, as the firmware manager will download the firmware from the firmware server, it is necessary that you have the PC online during the entire the process.
Run the application on your PC at Start->Programs->Philips Firmware Manager->Philips Firmware Manger.
Connect the GoGear player with the PC in normal mode. Switch on the player.
Firmware Manager will start the upgrade process after the player is detected.
Enter the serial number of your device. You can find the serial number as a 14 digital code printed on the sticker near the USB connector of the device e.g. SFxxxxxxxxxxxx and then click NEXT to proceed.
Click the START button, select the firmware and click OK.
The upgrade process will continue to download firmware.
Once the upgrade process is completed, click FINISH to close the application.
You may now disconnect the GoGear Player from your computer.
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Merry Christmas Leo! Just got a GoGear for my son and my daughter. I used the bundled application to convert a DIVX AVI file to the Philips GoGear format. Then just open the Windows Explorer, locate the Video folder on the Philips (which should show up as removable drive). Then copy the file over as you would any other data file.
You have to hold the button in for about 5-7 seconds, and then it will say "Bye" and shut off normally. If it won't shut off because it has frozem, then reset the device. If it continues to freeze, run a "Repair" in the Philips Device Manager:
Mode for Philips' GoGear Open
the Philips Device Manager (Start à
All Programs à Philips Digital
Audio Player à SAXXX à Philips Device Manager) and
click on the “Repair” tab.Then click on
the “Repair” button to start the repair process.Most of the time, when your player is in that
state, the Device Manager will not recognize that your GoGear is plugged
in.If this is the case: Disconnect the
player from the PC, and make sure the mp3 player is turned off. Hold in the
volume + button on the mp3 player, and reconnect the player to your pc while
holding in the volume + button. Continue holding the volume + for 10-15 seconds
until a "Found New Hardware Wizard" pops up. It should recover your
device if there isn't anything internally wrong with the player. Warning: this
procedure will result in your songs being erased off the player, so they will
have to be reloaded. -Tha Mp3 Doctor
Make sure you back up all songs on the GoGear before attempting this solution. 1) Back up all files on the GoGear 2) Open up Philips Device Manager (Start --> All Programs --> Philips) 3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button 4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard). -Tha Mp3 Doctor