Hello,
When the Fuze can be switched on:
1. slide the power on switch shortly upwards to put the player on
2. hold the power on switch upwards for 15-20 seconds
3. release the power switch
Next try to switch the player on and see if it reacts normally.
Switch the player off again and try charging again, making connection to a computer.
When charging still doesn't start, disconnect the player from the computer:
4. slide the power switch downwards into the lock position,
forcing MSC mode
5. connect the player to the computer for charging in MSC mode
for a about 3 hours.
6. while charging use the Sansa Firmware Updater to check for
updates. When not installed already
download the Sansa Updater
and run this execute file.
Updates for the player can only be performed in MSC mode.
The updater only works when you're logged in to the computer having administrator's rights and running Windows operating system.
MSC mode means that the computer sees the player as a removable disk. When in MSC mode, always disconnect through the icon "safely remove hardware" in the right corner below of the computer screen.
When the display of the player doesn't react at all after the reset and charging procedure, the battery of the player can:
a. be too far empty or
b. have a fast power loss.
The load of the power supply from the USB ports might be to weak to get the player charged.
When point a. is the case, an extra power adapter connected to a wall socket, providing more power, could help.
When the battery has had many loads it can be at its end of duty cycle. Then battery replacement will be required.
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