Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

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WD My Book Essential HD- bad USB port

I seem to have a bad connection at my USB 2.0 port. Can this be repaired or can I buy a new case and move the HD to it? Please advise. Dave

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  • Anonymous May 11, 2008

    THE USB PORT ON MY WD 250 HAS ALWAYS BEEN LOOSE. AT TIMES IT WILL WORK, BUT GENERALL REQUIRES HOURS OF TRYING TO GET THE PLUG TO MAKE A GOOD CONNECTION. I HAVE REPLACE THE USB CHORD-THIS DID NOT SOLVE THE PROBLEM

  • joylene6 Sep 26, 2008

    where di I get such a case?

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  • 121 Answers

Yes it can be put into a new case check fittings / ide or sata before you buy one

Posted on Mar 03, 2008

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1 Answer

My Western Digital My Book Essential 1TB External USB suddently won't start,even though i'v plugged in the power cable, theres no lights nor sound coming out from it it just suddently happen out of nowhere


An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

Note that W.D. has a "Customer Loyalty" program -- you can buy a new W.D. device, through the W.D. web-site, at a significant discount.

There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files.
For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge guarantee".

Nov 10, 2010 | Western Digital My Book Essential 1TB...

1 Answer

My wd my book essential 1tb hard drive when conneted to power beeps for 20 secnds or so then the lighs just flash it will not show up on my mac or pc is there anyway to fix it?/


The disk-drive has malfunctioned.

Search online for a professional "data recovery service".
For a significant fee, they can repair your disk-drive,
just long-enough to copy your files to a new disk-drive.

If it still has a valid WARRANTY, exercise the warranty to get it repaired/replaced.

If the warranty has expired, then open the case, remove the disk-drive, buy a new "compatible" disk-drive, connect it, and thus "revive" your external storage device.

Oct 22, 2010 | Western Digital My Book Essential 1TB...

1 Answer

My wd 1tb mybook no longer powers up-I have archived versions of these files but i would prefer to get the data off this drive


Is it still under warranty?

Possibilities:
* try connecting to a different USB port on your computer
* try connecting to a USB port on a different computer
* try a different USB cable between the computer and the MyBook
* disassemble the casing, and remove the disk-drive, and connect it as a "slave" drive in some desktop computer, to see if the files on the disk-drive are intact

If all else fails, search online for "professional data recovery service" -- a company that will repair the MyBook just long enough to copy all your files onto a new disk-drive. Of course, this is _expensive_.

Note that Western Digital has a Customer Loyalty Program -- knowing the serial-number on your disk-drive, you can buy a new MyBook from their web-site, at a good discount.

Apr 23, 2010 | Western Digital My Book Essential 1TB...

1 Answer

WD 640Gb My Book Essential: HD on main computer


files must be "imported" into your new mail program.
the new computer may have a newer or different version.

Apr 08, 2010 | Western Digital My Book Essential Edition...

1 Answer

NO POWER IN WD MY BOOK ESSENTIAL. THINK THE POWER ADAPTER NOT WORKING MAYBE THE HD IS FINE THERE'S NO BLUE LIGHT THOUGH


May sound stupid, did you try another outlet? Also, you may have to have it connected to a working USB port to get the light to come on....

Sep 30, 2009 | Western Digital My Book Essential Edition...

1 Answer

Western digital my book essential edition 320gb no installer


try this go to comp, right click go to properties,got to devives in the top left hand corner open this go down the the bottom click on usb controllers then scan for new hardware.

Jul 31, 2009 | Western Digital My Book Essential Edition...

2 Answers

WD Passport Essential 160gb with PowerBook G4


The problem is that your powerbook G4 does not provide enough power to your 160gb passport HD. This does not happens to the new Macs with intel inside.
There are several ways to fix it:
1) Go to West Digital Website and buy a "Power Buster Cable USB" (that connect your 2 USB ports to your passport HD in order to provide more power). I think that it costs 10$. This is the link: http://www.wdc.com/en/products/accessories.asp?ProdID=170
2) The other solution is easier. If you have an external USB hard drive with two USB ports, or a DVD/CD burner with two usb ports, you can pug your passport in one of the ports while the other HD or DVD/CD burner is connected to you PowerBook. You will be able to see and use your q60gb Passport HD.

Oct 21, 2008 | Western Digital Passport WDXML800UE...

1 Answer

Wester Digital My Book 1 TB problems


Try booting your computer first and then connect the usb cable to the usb port on the computer. Connect the power supply cord directly to a wall socket. Also try the usb cable on different usb ports on the computer. If possible also try it with a different usb cable. If nothing works, check the file format system under disk management, you might have to re-format it.

Aug 10, 2008 | Western Digital My Book Essential Edition...

1 Answer

Western Digital My Book... Problem


1. YOUR EXTERNAL HARD DRIVE CASING WHICH HOST IDE TO USB CONVERTER HAS GONE UNSERVICEABLE, YOU CAN GET THAT FROM MARKET, ITS CHEAP, REMOVE THE OLD ONE AND ATTCH THE NEW ONE AND RECONNECT TO USB.

2. IN MARKET THERE IS IDE TO USB COVERTERS ARE ALSO AVAILABLE, U CAN TRY THAT ALSO, IT WILL ALSO COST SAME.

Apr 03, 2008 | Western Digital My Book Essential Edition...

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