Question about Lexmark X2500 All-In-One Printer

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Stops haft way of print job jams up

Keepsjaming up

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  • Anonymous Mar 18, 2008

    PAPER GOES HALF WAY IN AND STOPS AND THEN WILL NOT TURN OFF PLEASE

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Turn the printer off and open the access cover.
Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
Watch the paper as it feeds through and try to determine where the jam is occurring.
Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.

If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
Turn the printer off.
Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

Posted on Mar 25, 2008

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I have provided a generic response to this question and kind of throwing ideas out there, if you could provide additional information I may be able to give a better solution.
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