Question about Apple iPhone Smartphone

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Wierd connection wire and itunes picture on screen

I was trying to download new software to my iphone. first i needed to download a new version of itunes,when we had tried to upgrade the phone it started showing the connection wire to iphone/ipod and an arrow pointing to the itunes symbol. we tried refreshing but the same thing happened. i connected the iphone to the computer, then it says 'make shure you have internet access.'
and the iphone can not be synced on the computer. please help. as soon as possible. i use my phone alot,and i really need it.

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  • Anonymous Mar 15, 2014

    trying to cut the phone on and it showes a white plug and an itunes symbol

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  • 62 Answers

Try a hard reset:

  1. Press the home button (the big circle below the screen) and the sleep wake button (the button on top of the iPhone) simultaneously.
  2. Hold both buttons simultaneously for a few seconds, Ignore the "Slide to power off" and keep holding
  3. The iPhone should now shutdown automatically - (fade to black)
  4. Turn the iPhone back on by hitting the sleep/wake button.
  5. You should now see the Apple logo, your iPhone is restarting and thus booting up.

Then plug in your phone to a computer with the latest version of iTunes. Do a full restore to the latest firmware.

Posted on Mar 07, 2008

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Tried to update ios version on new iphone 6 break my iphone


How did the update break the iphone! Did it crack the screen?

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IPhone touch screen not working


Have you tryed restoreing the iphone?

Restore
  • Note: Because Restore erases all of the songs and files on iPod, make sure to back up any files you've saved on the iPod disk. All of your songs, videos, podcasts, audiobooks, and games can be loaded back to your iPod provided that you have them stored in your itunes Library.
How to restore your iPod:
For Windows:
  • 1. Make sure you've reinstalled the latest version of itunes.
  • 2. Open itunes, and then connect your iPod to your computer.
  • 3. After a few moments, it will appear in the source list in itunes.
  • 4. Select your iPod in the source list and you will see information about it appear in the Summary tab of the main itunes windows.
  • 5. Click the Restore button. You will be prompted with one or more restore options that may prompt itunes to automatically download of the latest iPod Software. The 4 possible restore options are:
    • Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
    • Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
    • Restore Option 3: Use Newest Version - Restores with the latest iPod Software on your computer.
    • Restore Option 4: Restore and Update - Restores with the latest iPod Software on your computer.
  • 6. A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, itunes will instruct you to leave iPod connected to your computer to complete restore.
  • 7. During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage. Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.
  • 8. After stage 2 of the restore process is complete and the iPod is connected to the computer, the itunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.

May 21, 2008 | Apple iPhone Smartphone

1 Answer

I have forgotten my code wat do i do


Hi,

you'll need to restore your iPhone to new, doing this will wipe everything on the phone, including your passcode. Unfortunately there's no other way you can do it. Below are some steps on how to restore your iPhone as new.

( Before you restore make sure you transfer any purchases from your iPhone to your computer to later sync them. )




Use the following steps to restore your device:
  1. Make sure you have the latest version of iTunes installed and running before attempting to update.
  2. Connect your device to your computer.
  3. Select your iPhone when it appears in iTunes under Devices.
  4. Select the Summary tab.
  5. Select the Restore option.
  6. Select the Restore option when iTunes prompts you (as long as you've backed up your device, you should not have to worry about restoring your phone).
    ht1414_04--restore_dialog-002-en.jpg
  7. Once the restore process has completed, the device restarts and displays the Apple logo while starting up:
    ht1414_05--restored-002-en.jpg
    iPhone only: For the iPhone only, after a restore, the iPhone displays the "Connect to iTunes" screen. Keep your device connected until the "Connect to iTunes" screen goes away or you see "iPhone is activated." If iTunes does not have an Internet connection, you cannot complete this step.
    ht1414_06--connect-002-en.png ht1414_07--activated-002-en.png
  8. The final step is to restore your device from a previous backup. Once your device is restored and-in the case of the iPhone-in the process of activating, you should be able to see the following in iTunes:
    ht1414_08--set_up-003-en.png
    Select " Setup as a new iPhone" to wipe all software etc from your phone.

Dec 30, 2010 | Apple iPhone 3G

2 Answers

Itunes cannot read iphone. how can this be fixed?


Unintall the current Itune and the download again new version then try if still the problem remains then change the cable to avoide this problem. after trying this, if the problem still exists, you should try this thing on another person's computer with new itune new cable and then see, evern then try restarting iphon or clean that part of your iphon where the data cable connected with computer. good luck

Jul 12, 2010 | Apple iPhone Smartphone

2 Answers

Iphone screen frozen, also phone not showing up in itunes...


iPhone may exhibit a problem where it does not respond to any button, switch, or touchscreen input.
To turn it off, press and hold the Sleep/Wake button until the red slider appears.
Slide your finger across the slider to turn off iPhone.
To turn iPhone on, press and hold the Sleep/Wake button until the Apple logo appears.
If the iPhone remains unresponsive after trying the above steps or if it is in a different state, such as showing a persistent Apple logo on the display, try resetting the device:

Before following the steps you need to take a backup of your iphone

Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds.

When you connect your iPhone to your computer, an iPhone icon should appear in iTunes in the left column under Devices. But if it doesn't, this troubleshooting assistant can help.

1. Make sure your computer has the following:


and one of the following operating systems:
  • Mac OS X version 10.4.11 or later
  • Windows XP Home or Professional with Service Pack 2 or later
  • Windows Vista Home Premium, Business, Enterprise, or Ultimate Edition
If your computer does not meet these requirements, you will need to upgrade your computer before using iPhone.

2. If iPhone is very low on power or if the battery is fully depleted, it can take up to 10 minutes to appear in iTunes.

3. Connect iPhone to a USB port that is built into the computer instead of the keyboard or an external USB hub.
If iPhone still doesn't appear in iTunes, try a different USB port.

4. Restart the iphone:
To restart iPhone, first turn iPhone off by pressing and holding the Sleep/Wake button until a red slider appears. Slide your finger across the slider and iPhone will turn off after a few moments.
Next, turn iPhone on by pressing and holding the Sleep/Wake button until the Apple logo appears.

If iPhone not responding? To reset iPhone, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds, until the Apple logo appears.

5. If you face the same issue reinstall the latest version of itunes

If this does not resolve the issue, try completely uninstalling iTunes and then reinstalling the latest version of iTunes.

Even after following the steps if you face the same issue, then it must be some third-party software (such as security software, anti-virus software, and webcam drivers) may prevent iTunes from recognizing your iPhone. You may have to update your software, adjust software settings, or temporarily disable the software.
In Windows, MSCONFIG is used to troubleshoot conflicting software. For assistance using MSCONFIG, select from the following:
XP | Vista

Jan 13, 2010 | Apple iPhone Smartphone

1 Answer

Got unlocked iphone, tried to restore factory settings now its stuck on bitten pineapple...any help plz just got this phone?


Hi,
Here u can follow the steps

Step 1: Make sure you have downloaded the latest version of iTunes if you haven’t already. Download iTunes 8.2 from the link given below.
Step 2: Now connect your iPhone with your PC. You must connect it to a single usb port on the backside of your computer. Do not use any usb hub or the ports in the front as this could cause an error during update process.
Step 3: Start iTunes 8.2. Sync your iPhone with your PC so that iTunes backs-up all your important data including settings, apps, music, contacts and photos.
Step 4: You will now have to download a custom cooked firmware for your iPhone version (2G or 3G). I can’t post the download links for these files for the reasons you all know very well. Just Google “iPhone 2G Custom 3.0” (If you are using iPhone 2G) or “iPhone 3G Custom 3.0” (If you are using iPhone 3G) and use one of the torrent links to download the custom created .ipsw file.
Step 5: Once you have downloaded the required .ipsw file, Copy/Paste it into this location:
“C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates\” (Windows 7)
“C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates\” (Windows Vista)
“C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPhone Software Update\” (Windows XP)
Step 6: Restart iTunes. You will now be prompted to install this firmware you just download. Just close this prompt dialog by clicking on “x” from the top right-most corner of the window.
capture.png
Step 7: Now you will have to restore your iPhone to this custom firmware 3.0 that you just downloaded. Click on your phone from the sidebar in iTunes to get to this screen as shown in the screenshot below:
capture2_thumb.png
Now press and hold left “Shift” button on the keyboard and then click on “Restore” (Not “Update) button in the iTunes and then release the “Shift” button.
2e_thumb.png
This will make iTunes prompt you to select the location for your downloaded custom firmware 3.0. Select the downloaded .ipsw file and click on “Open”.
Step 8: Now sit back and enjoy as iTunes does the rest for you. This will involve a series of automated steps some of which are highlighted below:
asd.pngafasf.pngggg.png
Don’t do anything silly at this point. Just wait while iTunes installs the new firmware 3.0 on your iPhone. Your iPhone screen at this point will be showing a progress bar indicating installation progress. After the installation is done, iPhone will restart automatically and you should now have a fully unlocked and jailbroken iPhone 2G. iPhone 3G on the hand will only be jailbroken, not unlocked. iPhone 3G users will have to wait for Dev-Team to release ultrasn0w on Cydia in order to unlock their phones.
Step 9: Once you are done with the unlocking and jailbreak process. You can now restore all your settings, apps, music, contacts and photos to the newly installed firmware version 3.0 by restoring the backup that you made in Step 3 from iTunes.
captsure_thumb.png
Feel free to ask me any question here should you run into any problem during the update process.
Disclaimer: This guide is for testing & educational purposes only. I’m not responsible for any loss of important data or malfunctioning of your iPhone.
Download Links:
Download iTunes 8.2
Download iPhone OS 3.0 Custom Firmware (iPhone 2G) [Screenshot]
Download iPhone OS 3.0 Custom Firmware (iPhone 3G) [Screenshot]

/**/ Thanks

Thiru

Jun 20, 2009 | Apple iPhone Smartphone

1 Answer

Computer shuts down when connecting iphone


Try the latest itunes:

http://www.apple.com/ipod/download/

- Quit iTunes if it's currently open.
- Visit Apple Downloads to see if there are newer versions of iPod Updater (this contains software for all models of iPod) and iTunes than what's installed on your computer.
- If there are newer updates available, download the Windows versions of the updates, then run the installers on your computer to install the updates.
- When it's finished, iTunes will already be updated, but you'll need to run the iPod Updater to update your iPod, so connect your iPod to your computer.
- On the Start menu, point to All Programs, point to iPod, point to iPod Updater, then click the latest iPod Updater.
- Click the Update button to update the software on your iPod (if the Update button appears unavailable, your iPod is already up to date).

If it still fails, remove the automatic restart from windows:

Go to Start -> Control Panel -> System
Go to Advanced
Under the Startup and Recovery section, click Settings...
Under System Failure un-check "Automatically restart"

Feb 11, 2009 | Apple iPhone Smartphone

1 Answer

Iphone not recognizing SIM Card


I recommend you restore your iPhone, if you don't know how, i'll be happy to walk you through it. After that, upgrade to the new firmware. After you have upgraded, unlock it with the newest PWNing software. That should fix your problwm.

Jan 09, 2009 | Apple iPhone Smartphone

1 Answer

Unlocked iphone can't receive 1.0.2 update


ok this is wat i suggest just update to 1.1.1 its same thing this is also 4 any1 that wants to unlock there iphone. download firmware 1.1.1 place it on your desktop connect your iphone 2 your pc. now hold the home button and the sleep button at the same time until u see the connect to ituners or usb and cd depending on what firmware you have this is restore mode. go to itunes it will say your iphone needs restoration hold shift click restore an window will open up 4 u to chose wat file ul be using for restore use the firmware 1.1.1 that i told u to download it will restore your iphone but will get and error at the end. dont worry after that open up ibriker and click on boot iphone and ul be at the activation screen

Jan 22, 2008 | Apple iPhone Smartphone

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