Question about Logitech Harmony 659 LCD Remote Control

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System Error My remote is coming up with the words System Error on the screen. How do i fix it?

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  • WhyMe926 Mar 08, 2008

    I just got the same message on mine, send an email to harmony, if I hear back will post.


1 Answer

Mine had the same thing, I called tech support and they're sending me a 670 in exchange. They said that it would need to go in for warranty and since they've discontinued it, I get a new one!

Posted on May 01, 2008

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Posted on Jan 02, 2017

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Code yvm302 keeps coming up on screen

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How to reset harmony 650 for 'system error!' ?

If your remote is not behaving properly, you can reset it. To do so, remove one of the batteries, hold down the All Off button, and reinsert the battery. A message will appear on the remote screen indicating that the remote has entered safe mode. Next, connect the remote to your computer and sync it. The remote should now be updated and functioning properly.

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Nov 21, 2013 | Sanyo Televison & Video

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My dish remote don't work and i can't get the system info screen to come up


It sounds like the remote just needs to be readdressed. There are a few ways to access the system information screen. One option would be to press the 'Sys Info' button on the front of the receiver if it is available. If it isn't, power the receiver into standby mode, then press the up arrow on the receiver.

Once you're on the system information screen, you can address the remote! Let me know if you need the steps to do that.

Tommy Faust
DISH Social Media Representative

Dec 01, 2012 | DISH Network IR Remote Control

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I have this error what do I do? Harmony 628 "system error 1"

This is a memory issue that can not really be fixed. Usually it means that one if the transistors has come loose off the logic board. Anyway, it's a hardware issue. I would look into contacting Logitech for a relacement remote.

Jun 11, 2010 | Logitech Harmony 628 LCD Remote Control

1 Answer

LCD screen lights but does not display words. Remote functions work if I know which buttons to push

Hi. usually this is a hardware issue, but sometimes you can get the screen fixed by updating the firmware.

1. Log in to the software
2. Click 'Downloads' at the top
3. Click 'Firmware'
4. Update the remote.

If that doesnt work then you may need to have it replaced if you are still under warranty.

Hope that helps :)

Mar 13, 2010 | Logitech Harmony 550 Remote Control

1 Answer

LCD lites up, but Icons and words are gone, its blank.

Ah, sounds like the "blue screen of death". Very often, putting the remote in 'safe mode' and doing a firmware update will fix this problem. Here's how:

Launch the Logitech Remote software on your computer and click on "Downloads" (on the top menu bar). Then, take the battery out of your remote and at the same time you connect the USB cable to your remote (it should be already connected on the computer end) press and hold down the Off button at the top of the remote. This will put the remote in "safe mode". Continue to hold down the Off button until you see the message "safe mode requested" on the remote's screen and the screen starts blinking. Now, since your screen is not behaving properly, you may or may not see this message, but after about 5 seconds you can release the Off button. Now, go back to your computer and click on "Firmware". If the software is able to communicate with the remote, an update to the remote's firmware should be executed. This has solved many a 'blue screen of death' problem. Good luck!

Jan 22, 2010 | Logitech Harmony 890 LCD Remote Control

1 Answer

Wont change channels

I am sorry to hear that you are having remote issues. Let's start with the simpleist things first. If you have a dual tuner ensure you have the right remote for the room you are in and then ensure you have the remote in SAT mode by pressing the top left SAT button. If this fails to operate the receiver and you have a menu button on the receiver press it twice. If your receiver does not have this button press the power off button and hold the channel up/down button at the same time. Releaase the power off button while holding the channel up/down button. You should be brought to the system info screen. Check the remote address for the receiver location you are at. Now press and hold the SAT button until all buttons on top light up. Now key in the two digit remote address number from the system info screen and press the pound key. The SAT button will flash three times. Now press the record button and see if you now have control over the receiver. If the remote is for a TV2 location ensure the antenna on the back of the receiver is elevated. If this is a TV2 remte and you are still having no suceess and it work previously and it no longer works at the receiver location or TV2 you will need a service call to determine if the antenna port burned out. This is a very rare case and you will more than likely need a new remote. If the remote is for TV2 and it works at the receiver but not TV2 you will need someone to pigtail the antenna or in other words move the antenna closer to the TV2 location. I hope this solves your issue. Let me know if I can be of further assistance. Thanks for using Fix Ya.

Jan 22, 2009 | DISH Network IR Remote Control

3 Answers

System error

I just talk to Logitech's support and they showed me how to reset the memory.
  1. Take the batteries out
  2. Hold down the 'Off' button and connect the USB to the computer
  3. The screen on the remote will read that you are in 'Safe' mode
  4. Update the Firmware
  5. Unplug the USB and put the batteries back in the remote
It should work now.

Oct 23, 2007 | Logitech Harmony 670 LCD Remote Control

1 Answer


Try this:

1. Remove the battery for a solid 2 minutes, then reinsert and see if that fixes it. if not 2. try updating the firmware with the remote in safe modeSafe Mode is a diagnostic tool in the Remote used for troubleshooting purposes. If the words "Safe Mode" or "Safe Mode Requested" appear on the remote, complete the following steps:

  1. Ensure the Remote is in "Safe Mode Requested" by taking out the batteries, and disconnecting the remote from the USB cable.
  2. Hold down the Off button and plug the remote into the USB.
  3. Continue holding down the Off button for another 10 seconds. The remote should then display the words "Safe Mode Requested".
  4. With the unit in "Safe Mode Requested", re-install the firmware by clicking Support on your home page.
  5. Click Firmware in the Downloads section and follow the online instructions to upgrade the firmware.
  6. Once the firmware upgrade is complete, click Update My Remote.
  7. Insert the battery into the remote.

Sep 09, 2007 | Logitech Harmony 880 LCD Remote Control

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