Question about Canon NP 6551 Black and White Copier

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Canon PC720 photocopier. Lights, but no action, other than an error code.

Please help.
I took my beloved PC720 to Thailand with me when I moved a year ago.
I don't use copier a lot but when I need it I really need it!
Trust me, its nooo fun trying to get a copy made where I am.
Okay, everything lights up & hums nicely...
(I might average about 20 copies a week).
2 weeks ago my paper try ran out of paper & being in a rush I just started using my side feed, one sheet at a time.
Last week I got around to putting paper in tray.
I think the mesage I got on 1st copy was the paper jam message.
(funny little #8, with a zigzag shoved up against it... sorta like the resistor symbol in electronic schematics).
I can't actually remember right now but I think I might have had one piece of paper jammed... on rare occasion this does occur.
Anyways, I always operate the same... pop open, remove jammed copy, close & bravo, my machine is working again.
Only this time... not.
Only error message.
Did I pop a fuse somewhere?
Is there a micro switch somewhere that needs to be attended to?
I have searched like crazy on internet hoping I could find something specific to my machine, but alas.
In my search I was even hoping I could find a service manual that I could download, or have someone e-mail me.
Any advice or opiions that can bail me out of this would be sooo appreciated.
Thanks in advance.

the humble servant.

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Hi Humble Servant,

Hmmm, couldn't make the exact error code from your post.

In any case on to your paper jam issue, it may be that your figure 8 is actually figure of two rollers with the lightning mark signifying your rollers are not working. This could be a belt/gear problem.

Additionally, one of our resident expert (in office equipment) is also in Thailand. Should you be interested pls add him up as a buddy (http://www.fixya.com/users/mrjlh) and post directly for him to reply to your concern.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Posted on Mar 03, 2008

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  • Master
  • 790 Answers

HELLO!!!


YOU CAN GET THE MANUAL FROM HERE!!!

CLICK HERE

Posted on Mar 03, 2008

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