Question about Creative Labs ZEN Stone MP3 Player

1 Answer

ZEN Stone 1gb

My mp3 when connected to the pc gets charged......and then when i remove it and start it it won't work. It just shows the green light and won't even switch off. Then i have to reset it. And then again the same problem continues. When i try to start it on my pc, it hangs.
Please help

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  • Anonymous Mar 11, 2008

    wont open file when plugged into USB - lights signal charging but no response on toggle

  • Anonymous Mar 30, 2008

    mine dose the same axsact thing my zen stone will be pluged into the usb and charges but when i pull it out ti turns right off. so i turn it on and when i try to turn it off ti dosint turn off.also it wont play any of my music and i press the volume buttin (up) and hear nothing.i checked my head phones to see if that was the problem but thats wasint the case either. and i when i put it on windows media player it show my music but when i try to synic new songs it dosent synic for me. tryed refreshing on widows media player it dont work,reset dont work. if any of you can some how help me i would really be happy thanks.

  • Anonymous Apr 02, 2008

    i have a blue 1 it dose the same thing

  • riche rich Sep 03, 2008

    how to turn it on



  • zeletappi Oct 01, 2008

    My Zen Stone 1Gb is less than one year old. And today it did this. It does start with the green light on, but you can't turn it off and you can't even listen to the music you have there!

    Tried to connect it with my computer: No hope. Red light flashes rapidly and you can't do a thing with it. My computer does find the device though, but an error occurs if I try to open the actual folder of the device. So f-yeah, its nice to have great headphones I just bought last week without the music that normally travels with you. Love love, lots of love.

    HEEEEEEELP.


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1 Answer

Mine did this as well. Then I just plugged it back into the PC, and waited a couple minutes. Unplugged it and it worked again. It was like it was not done saving or moving the data onto the Zen stone. Try this!!

Posted on Apr 05, 2008

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Try to download the "fixer" from Creatives homepage.

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