Question about Creative Labs ZEN Stone MP3 Player

1 Answer

ZEN Stone 1gb

My mp3 when connected to the pc gets charged......and then when i remove it and start it it won't work. It just shows the green light and won't even switch off. Then i have to reset it. And then again the same problem continues. When i try to start it on my pc, it hangs.
Please help

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  • Anonymous Mar 11, 2008

    wont open file when plugged into USB - lights signal charging but no response on toggle

  • Anonymous Mar 30, 2008

    mine dose the same axsact thing my zen stone will be pluged into the usb and charges but when i pull it out ti turns right off. so i turn it on and when i try to turn it off ti dosint turn off.also it wont play any of my music and i press the volume buttin (up) and hear nothing.i checked my head phones to see if that was the problem but thats wasint the case either. and i when i put it on windows media player it show my music but when i try to synic new songs it dosent synic for me. tryed refreshing on widows media player it dont work,reset dont work. if any of you can some how help me i would really be happy thanks.

  • Anonymous Apr 02, 2008

    i have a blue 1 it dose the same thing

  • riche rich Sep 03, 2008

    how to turn it on



  • zeletappi Oct 01, 2008

    My Zen Stone 1Gb is less than one year old. And today it did this. It does start with the green light on, but you can't turn it off and you can't even listen to the music you have there!

    Tried to connect it with my computer: No hope. Red light flashes rapidly and you can't do a thing with it. My computer does find the device though, but an error occurs if I try to open the actual folder of the device. So f-yeah, its nice to have great headphones I just bought last week without the music that normally travels with you. Love love, lots of love.

    HEEEEEEELP.


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1 Answer

Mine did this as well. Then I just plugged it back into the PC, and waited a couple minutes. Unplugged it and it worked again. It was like it was not done saving or moving the data onto the Zen stone. Try this!!

Posted on Apr 05, 2008

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1 Answer

Creative zen stone 1gb mp3 player will not charge anymore.i plug it in, and sometimes comes up a green light. but sill never charges. advice any1?


  • Try resetting the device it’s usually a small pinhole on the back or side of the device try holding that in for about 10 seconds
  • Try reflashing the firmware for your device you can find the latest firmware and flashing utilities from the manufacturer’s website. Make sure that you back your music up first because when you do this you are setting it back to factory settings.

Dec 06, 2009 | Creative Labs ZEN Stone MP3 Player

1 Answer

1GB Zen Stone not detected by computer :(


try formatting it somehow i found that there is a format option when u connect it to the computer and it appears as a hardrive and just format it. it might work

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My zen stone stays on a solid green light


Just tried this on a zen stone with speaker and worked. Connect your zen stone to your computer. When the green light is on, use a paper clip and press and hold the reset button (small hole on the headphone jack side). The green light should turn off. Wait a bit and it should start blinking to indicate it is now charging. Note: This reset only worked when I had it connected to the computer.

Hope it works for you too.

Ken

Nov 22, 2008 | Creative Labs ZEN Stone MP3 Player

2 Answers

Shows the green light, but doesn't play a single song.


um i think u just need to drag songs to ur zen drive on ur c drive when u connect it to charge its better then sync the three red lights are just when u turn the volume all the way up and it will till u thats the volume limt no big deal but and if u do have music then it might be ur headphones

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idk bro wht can i see i slept with my zen stone last night and i woke up in the morning and now it wont turn on anymore i wont even turn on =( its been todays that i havnt used it this sucks

Aug 04, 2008 | Creative Labs Zen Stone Plus MP3 Player

3 Answers

Zen stone 1gb


u go to ur device manager and u uninstall the question mark symbol i did it n it worked
go to start
my computer
view system information system information
hardware
device manager
then uninstall the question mark
ur welcome i just learned now =)
it would be nice to help others also like i helped you just sayin

Jul 14, 2008 | Creative Labs ZEN Stone MP3 Player

1 Answer

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you may need to update (and format) the firmware of your stone, it is downloadable from creative but unfortunately their support site is under repair.

http://us.creative.com/products/product.asp?category=213&subcategory=214&product=16424

once they're back on, open the site, click support then downloads, get the firmware upgrade utility (inside it is the firmware) the just run it on your PC with the Stone connected to it.

good luck.

Jun 23, 2008 | Creative Labs Zen Stone Plus MP3 Player

1 Answer

Zen stone 1GB low battery even after charging


go and delete some songs by this your zen memory is free.
and go to adjust power property and select the right power management for ur eqipment.

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u go to the device manager on ur pc and uninstall the question mark its yellow look up how to go to the device manager and ur welcome i signed in n made an acc to help u cuz i just fixed mine like 1 min ago =)

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2 Answers

Frozen


Try to download the "fixer" from Creatives homepage.

Apr 27, 2008 | Creative Labs Zen Stone Plus MP3 Player

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