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Re: My SA6025 damaging mp3 files!
Make a note of skipping tracks & check these tracks play ok on the PC - this will rule out corrupted tracks.
Skipping of entire tracks can be due to DRM copy protected tracks (purchased on-line). Some players will not play DRM tracks.
You can check for protected tracks.
In Windows Explorer, go to the folder where the tracks are stored on your PC.
Click on View -----> Details
Right click on the header bar in the right hand window and select protected. (If protected is not listed click on More)
Tracks will be listed with No or Yes under protected. Check your skipping tracks are listed as No, under protected.
If none of this helps, install and run the Philips Device Manager. Select the repair / restore option and follow the on-screen prompts. This will format the player, ruling out a corrupt file system on the player, and re-load the firmware.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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you have the play mode set to "intro",
how to solve this;
1) start playing a song.
2)Press the "Mode" button quickly, don't hold it down, just press it quick.
3)Select Play Mode by pressing the Mode button
4)Select "N" normal
maybe they got corrupted try putting them on the music player again or try getting the same songs but diff versions of the file and you could try last to convert the songs to a diff format then put them on the player if its the the same songs on both the players that wont play then its the songs and not the player
Update the firmware.
Reload the songs.
If the problem persists:
Re-rip the CD songs in Mp3 format in Windows Media Player
Then reload the songs. WMA format has a checkable option that is normally turned off by default, but must be turned on inside your Windows Media Player - it is much easier to reconvert the songs into Mp3 format than to tell you how to change this WMA option.
Yes. You have to have an active account to keep listening to those songs. On another note (no pun intended) anything that you OWN in your music files will play for you.
I quit the subscription from Best Buy, deleted the songs I didn't own and now I am satisfied.
I had this problem also and I think I figured it out because now my music will play. I took the songs I had from limewire, highlighted them all and clicked "save as", opened it with windows media player and on wmp I took my playlist and named it on there....first I synched the songs under "sync" and they would upload on my player but they would NOT play. I got the same stupid error message. So after they were uploaded onto my mp3 player, i dragged all of the songs onto the right side to make a sync list AGAIN and clicked start sync, all of the files said "already on device" so I kind of got mad thinking it still didn't work...when I unplugged it and tried to play the song, they ACTUALLY PLAYED. I fought with this for so long and contemplated about throwing the stupid thing down the toilet but for whatever reason, synching it in two different ways in that order, it worked and it stopped saying "error:can't open this file"...hope this works for you and anyone else having this problem because I know how frustrating this got for me. hope this helps. Good luck!!!