- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Basic things to try: -you could start by clicking on devices and printers button on MS start sphere - click on your installed printer right click on "see whats printing and see if any documents are queued in printer - cancel them if there are.
have you checked your ink levels - have you checked ink cartridges are okay (genuine) cartridges if you have just changed them. Is there plastic strips on ink cartridges if new?
have you checked all connections to make sure all peripherals are connected okay.
Have you tried restarting your computer. Have you checked nothing is jammed either in paper tray or inside printer. Is there an error message on the printer console?
sorry this is not a complete solution but you might try these things first.......
First NEVER raise the tanks of a CISS above the height of the printer otherwise all that is going to happen is that the ink will syphon out and end up getting everywhere.
As you have not used the printer in a long time there wil be dried ink in the print heads 3x head cleaning is nowhere near good enough to clear the blockages.
One thing I would do as you have a set of OEM carts is the following presuming you have the equipment.
Drill a small hole in the top of each cart and extract as much ink as ps=ossible with a syringe (you can put it in the ciss ink tanks) and replace with head cleaning solution. Reseal the ink carts (if clean selotape will do) insert carts and do 5x head clean, leave 24hrs and do 5x head clean again. This will allow the head cleaning solution to get right insine of the print head, soften the dried ink and then flush it through..
A lot of messing about I know but you've just shelled out a few bob for a CISS so it's worth it.
Make sure you keep the CISS carts above the tanks whilst outside of the printer.
It might be caused by waste ink at bottom plate around head sprayer. For some CISS (bottle) design, ink will flow to head, and then flow to pad, when printer off. So, you must close respiratory hole at bottle when printer is not used. For cleaning, turn off printer (unplug power) when head is not in parking position. Move head to center. Put wet tissue (with cleaner or hot water) at top of pad (at head cleaning mechanics). Move head to parking position. So bottom plate contact with tissue. Wait for 10 minutes, repeat 3 times. Check nozzle.
IssueAn 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print. Solution Press the On button to turn the printer off. Unplug the power cord from the back of the printer. Remove all the ink cartridges. Wait two minutes. Plug the power cord into the back of the printer. Press the On button to turn the printer on. Install the ink cartridges when prompted. If the error code does not display, the issue is resolved. If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the printer.
Looks like you are either using non genuine inks or have worn out the print head. Just replace the print head and use genuine ink, your print head will last longer and your colors truer. Non genuine ink is cheaper but the profit on it is huge, thats why lots of people sell it. Remember you get what you pay for.