Whenever I plug my iPod USB cable into my laptop everything is fine, that is, until I plug my iPod in. Then suddenly my computer shuts down and begins to restart, saying something about checking for disk errors...? It's really frustrating as this happens just as my iPod registers on my computer.
First, does this only happen on your computer, or all computers you connect it to? If you have a second computer or a friend who will let you test on their's, then try it on another computer. If it affects it the same way it is most likely the hard drive (since there was a disk error message) or a malfunction in it's logic board. If it works fine on other computers, then I'd try updating the firmware and drivers. Here is a firmware for most ipods. http://drivers.softpedia.com/get/FIRMWARE/Others/Apple-iPod-Firmware-20060628.shtml
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You want to be sure that the computer is recognizing the iPod. Apart from iTunes, when you plug in the iPod to the USB port, it should show up in My Computer as a device. If it does not, try a different cable or different USB port on the computer. Until the iPod is "seen" in Windows, it will not be able to communicate with iTunes.
Hope this helps
Have iTunes open and your USB cable plugged into the Computer "BUT NOT THE iPOD"!
Turn the iPod off- Press and hold the sleep/wake button at the top left corner for approximately 10 seconds until the screen says slide to power off.
Force into recovery mode Press and hold the home button (in the front on the bottom) for approximately 10 seconds until you get the image of a USB cable pointing towards the iTunes logo on the screen. If you do not get this, try holding the home button down and at the same time plugging the other half of the USB cable into the ipod waiting for a message in iTunes
Follow instructions in iTunes Once you plug the iPod into the computer, you should get a message saying "iTunes has detected an iPod in recovery mode, it must be restored to be used." At this point you hit the restore button in iTunes and wait for the iPod to be restored
Hi, just Hold down the home key and power key then plug the cord to your ipod to the computer then get on itunes and restore it
Also i am going to show you how to fix the semi-common ipod error that renders your Ipod unusable. Until now!
hings You'll Need:
* Computer w/ itunes * Ipod touch or Ipone * USB Cable for either device above. * Your fingers (preferably your thumb)
Start-up your computer and log in. Open itunes and leave it on the screen.
Now, hold down the lock button on the top of your device until the power off slider appears. Slide the arrow to shut off your ipod.
Now plug the USB cable into your computer. Make sure that the Ipod is not connected yet!
Hold down the stop button on the device and plug the USB cable into the device. Keep holding the stop button until you see the USB cable with an up arrow into an itunes symbol appear on your screen. This means that the connection to your computer was successful and that you are in recovery mode now.
Now click ok, and download and install the latest Operating System to your Ipod. You will lose all of your data on this device, so once you are done you have to re-download everything.
That's it. Now your device is working again, and it has the latest OS. It will be super quick, and all you have to do is restore your songs, apps, and other data and you have a good as new device!
First of all thanks for posting so much info, it helps us give more concise answers!
I'd be tempted to be thinking along the lines of a software issue as well. 2 quick things to try 1st; what happens when you plug it in to a different USB port? Have you downloaded the latest version of iTunes?
If you are on windows vista it could be your driver. You can go into safe mode on the computer with F8 while the computer is starting up, then go to the control panel and device manager. Plug the adapter in and remove the driver for it. Download a new driver at http://support.2wire.com/index.php?page=download and install it.
uninstall itunes and the ipod software then reload everything it and if u have more then one usb slot make sure u put it back in the one u use to load it with because sometimes the computer is very picky with that. its worked for me when mine does that so maybe it will work for u