Question about Plantronics Explorer 340 Wireless Headset

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Problem with Plaintronics 340 Explorer

Hi! I have a big problem.
I recently bought the 340 explorer. I have no problem pairing it with the computer. However, once I turn it off the first time (it is fully charged), I cannot, for the love of god, find a way to turn it back on. I synchronized it with my laptop. Is there something I am not aware of that prevents it from powering up if it is paired with such a device?

Note that the things does function - the red led does light up when I plug it in, it's just that I can't seem to turn it back on (I tried holding 1 second, two seconds, three seconds, tapping the button... nothing).

Please help!

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  • 3 more comments 
  • Anonymous Mar 08, 2008

    I have the same problem. First I thought I had a lemon, so I went back to the shop and changed it for another set. Now I had the same thing happen again. Switch it off and "boom" impossible to start it up again :(

  • Anonymous Mar 12, 2008

    Exactly the same problem here. Any solution for this?????

  • rasetam Mar 24, 2008

    Same problem!

  • Lelek62 Mar 29, 2008

    Same problem with me, it just worked once and after a full charge I can not turn it on again. Any aideas?

    Erik

  • Anonymous Aug 21, 2008

    Same problem here. After pairing with Toshiba laptop it's now dead.

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This is answer of plantronics tehnical support:
"Dear customer,
Thank you for your-email and shown interest in our Plantronics range.
* If you would try the headset on the pc, would it work again. In other terms is the headset refusing to switch on or simply refusing to respond to the Nokia.
* If the headset is showing a failure in connecting even after 8 hours of charge, and even when undoing the pairing and pairing it again and trying to connect - if possible to a different mobile phone - then you are very welcome to claim a new replacement within the 2 years of warranty via : http://service.plantro.com/service.aspx
If you require our technical assistance, please fee free to ring our free support service : 0800 41 00 14
with kindest regards,
your Plantronics customer service UK"

Posted on Apr 01, 2008

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