Question about Intel D865GBF Motherboard

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PC RESTART ANY TIME

DEAR,


I have a pc which is assembled with intel mother board & P4 processor. I am facing the problem of pc restart any time. Previously this problem was existing many times when I start the pc. Then I have complaint the vender & as per my complaint vender has replaced the mother board & done the some other activities. Problem has solved but now pc is restart one time.

Can you help me to sort out this problem?

With regards,
Baljinder Pal Singh

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Important Note: Only a computer professional should perform assembling, disassembling, upgrading and troubleshooting computers since the electronic devices may cause serious damage to the installer, the system, or its components if it is done improperly. Before attempting to disassemble or assemble computers, install components in a computer or troubleshoot computers, carefully review the documentation specific for the computer and its related components. Lastly, make sure to follow Electrostatic Discharge (ESD) procedures.

  • Determine if the system worked before. Determine if there have been any recent changes. Often if a recent change is been made, the recent change is the cause of the problem.
  • Check to see if your system feels warm and check the processor for overheating. NOTE: Use extreme caution when checking for heat, since you can be easily burned.
  • Make sure that the power supply fan is running properly and any other external case fans are running properly. Make sure that the air intakes for the external fans are unobstructed and have at least several inches away from walls and other items.
  • Make sure the fans on the processor are connected properly and running.
  • Make sure that the thermal interface material or the thermal grease is applied properly.
  • Disable thermal measurements and power saving features in the BIOS setup program.
  • Update the system BIOS to the newest version. In addition, check to see if your system has a firmware that could also be updated to the newest version. Refer to your motherboard documentation.
  • Check the BIOS using the BIOS/CMOS setup utility, particularly the boot order. Make sure that your system is detecting all of the drives and make sure that the drive you are trying to boot is listed.
  • Do not overclock your system. Your system can become unreliable, may shorten the life of your PC components, may damage your PC components and may void your warranty.
  • Check the BIOS using the BIOS/CMOS setup utility, especially the RAM settings.
  • Suggest running ScanDisk to see if your hard drive has a lot of lost clusters and other anomalies. If you don't properly shutdown your computer using the Start button shutdown option, you may see some lost clusters and possible bad clusters.
  • Suggest running an updated virus checker to see if your system is affected by a virus.
  • Suggest reloading the OS, drivers or program.
  • Suggest reformatting the hard drive and reinstalling everything
  • Verify that your chassis/case and power supply is appropriate for the processor model and frequency and the motherboard you are planning to use. For Intel Pentium® processor 4 based systems, you should be using an AXT12V, SFX12V or PS3-12V power supply.

Posted on Mar 02, 2008

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