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Not a lot of information here - was it sewing and then it stopped working? Or has it been a while since you used it? To troubleshoot, try a brand new needle and if you have any, some 100% cotton thread. Look up and make sure it's threaded exactly as they say to. Also, a needle in backwards would give that symptom. If you still have trouble, post your machine name and model # if you have one. Good luck!
first try pulling all the threads out and rethreading. look for anything jamming the guides. try threading the top of the machine then cutting at the cotton real and pulling the thread out towards the needle, in the direction the thread should run. A good clean would not hurt.
Anyone that is still in need of the manual for Harmony 2041 /2049. Please contact me by email and I will email you a copy that I just received from Janome as a PDF file... email@example.com It is 2.7 MB in size.
Okay, so there is a jam. Take out the bobbin case and the hook. Remove the bobbin from the bobbin case if you haven't already.
Try and turn balance wheel now. if it is still stuck than you have a pretty big problem. Chances are the timing has been thrown so far that something is bumping something else and keeping it from revolving. Repair probably required.
If you're really lucky and the balance wheel does turn do this:
Clean bobbin case and hook gently with a tooth bush or some such. Make sure the bobbin doesn't have a bit of needle jammed in it. Examine the bobbin case and hook, looking for any damage. There has to be something preventing the normal revolutions of the machine from happening.
Good Luck and if this was helpful please vote for me. Thanks