Question about JVC 5 Disc Progressive Scan DVD/CD Shelf System

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Tray won't open

Says tray error

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3 Suggested Answers

SOURCE: sanyo 6100 dvd player-disc tray automatically opens whenever power is on.

Have you checked to see if it is off track? Sometimes when these machines get bumpbed, dropped, or fall they can jump track. You have to take the cover off and inspect to see if it is off track when it closes and opens. It should go all the way back on the track when it closes. Be careful not to shock yourself. If it is on when you do it and your hand touches the metal parts inside you can get seriously burned or shocked.

Posted on Jan 18, 2007

  • 1 Answer

SOURCE: Locked dvd tray.

with the unit off press and hold the stop button and the eject button.

Posted on Apr 24, 2009

  • 16 Answers

SOURCE: jvc stereo model mx-kc4 cd tray won't open make loud noise

sounds like theres something keeping it jammed in might be one of those pull hard and hope jobs :) good luck

Posted on Mar 24, 2012

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1 Answer

DVD ' s tray won't open when pres OPEN, DVD is inside


There are little gears to open the tray with a little rubber belt that drives it you should be able to open door and pull on tray to get disk out if not unplug it take top off push tray out Cheapper to replace player than to fix but little flap should pull down grab tray and pull

Feb 21, 2013 | RCA DRC247N DVD Player

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Lg in door ice maker, water won't fill in ice tray


I had that problem and water was also leaking. I tossed the ice and kept the door open for about 20 minutes when the door open alarm started to go off. It's working again. The error code on the door was 1f

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Toshiba MD14H63 dvd stuck in tray won't play region code error


Someone is going to have to open the unit and see if they can cycle the disc out by hand or not.

Nov 07, 2012 | Toshiba Televison & Video

1 Answer

Disc tray won't open


Open a paper clip and push one end into little hole next to disc tray. push hard, the tray will open.

Jul 19, 2012 | HP Pavilion a1640n (RC663AA) PC Desktop

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My 360 kinect won't read disks. It says open tray,


my x box 360 Kinect want work because when I put the game in it said open and close the tray

Apr 08, 2012 | Video Game Consoles & Games

1 Answer

CD DOOR WON'T OPEN


Just below the CD/DVD tray there is a tiny hole. Insert a straighten paper clip in this hole and gently push the paper clip until the CD/DVD tray pops out. You can now pull the tray out until it is in the fully opened position to remove the disc.
Try pushing the eject button to see if the tray closes, then push the eject button to see if the tray opens.
If this foes not work then the CD/DVD drive is faulty and it needs to be replaced.

Mar 06, 2012 | Dell Computers & Internet

1 Answer

Repair guides


Hello, well rather than type out and try to explain the whole process, i will direct you to here and here. So much easier to "see" it than "read" it. The first link is for a tray that won't open. The second link is if the system actually says that it's reading the disk and the displays "tray open" message error. Both are common and very annoying. I have fixed many using both methods. If anyone is unfamiliar with how to open your xbox 360, you can watch how here. I hope this helps.


Dec 11, 2011 | Microsoft XBOX 360 ARCADE Console

1 Answer

A paper jam was not cleared in a timely manner, now the machine will only display "Error Code C0202, Call Technician" It is Saturday and I can not get a hold of anyone at our support center. How can I...


C0202= tray 1 elevator failure.
Open tray 1, check and make sure paper is loaded correctly.
With tray open, open and close front door. This will reset error code. With tray 1 open look to see if paper is stuck behind tray in back of machine, if so remove it ( this will block the lift motor for the tray).
Close tray 1, if you hear a popping noise the lift motor is damaged and will have to be replaced. Until it is replaced operate machine with tray 1 out to prevent error code.

Sep 18, 2010 | Konica Minolta Bizhub 362 Copier

2 Answers

Hp laserjet 8150. i have a problem, tray 3 empty, always but have paper in tray 3


CAUSE: This error message indicates the paper present sensor flag in one of the trays does not detect paper in the tray. This could be caused by one of the following:
  • A broken sensor flag
  • The tray paper guides being set too close and restricting the paper from being pulled
  • The tray is not lifting
SOLUTION: Follow the steps below to determine the cause of a false TRAY X EMPTY message. Tray 2 empty
  1. Verify there is paper in the tray.
  2. Open the duplex unit access door just above Tray 2 on the front of the printer.
  3. Check the black-paper present flag by looking in through the duplex access door.
  4. Open and close Tray 2 and observe the tray lifting looking through the duplex unit access door.
The tray lifts but the error is still present
  1. Inspect the paper present flag on the PIU located just behind the pickup rollers. Ensure the flags are present and not damaged.
  2. Remove the tray guides from the tray and reseat them. Ensure the guides are seated correctly and are in the correct slot for the size paper in the tray. Add paper to the tray and try printing again.
  3. Try another known good tray, if available.
The tray does not lift and the error is still present
  1. Remove the tray, remove the paper in the tray, and inspect the lifting plate in the tray for damage. Ensure it will lift freely by hand.
  2. Try another known good tray if available.
Tray 3 empty
  1. Verify there is paper in the tray.
  2. Remove Tray 2.
  3. Open and close Tray 3 and verify it lifts by observing through the Tray 2 cavity.
The tray lifts but the error is still present
  1. Inspect the paper present flag on the PIU located just behind the pickup rollers. Ensure the flags are present and not damaged.
  2. Remove the tray guides from the tray and reseat them. Ensure the guides are seated correctly and are in the correct slot for the size paper in the tray. Add paper to the tray and try printing again.
  3. Try another known good tray if available.
The tray does not lift and the error is still present
  1. Remove the tray, remove the paper in the tray, and inspect the lifting plate in the tray for damage. Ensure it will lift freely by hand.
  2. Try another known good tray if available.
Tray 4 empty
  1. Verify there is paper in the tray
  2. Open Tray 4 and check for an extra **** of paper stored on the left side of the tray. This can cause the tray to stall while lifting and result in a tray empty message.
  3. Defeat the interlock in the vertical transfer unit (VTU). Open and close Tray 4 and watch the tray lift through the VTU door on the lower-right side of the printer.
    NOTE: Follow troubleshooting steps for Trays 2 and 3 when working with the 2 X 500 sheet-input tray.
The tray lifts but the error is still present
  1. Check the tray guides to ensure the guides are seated corrected and are in the correct slots for the paper size in the tray.
  2. Inspect the paper present sensor for damage.
  3. Check for any broken plastic pieces in the tray that may be a broken sensor flag.
The tray does not lift and the error is still present Defeat the VTU interlock on the right side of Tray 4. Open and close Tray 4 and observe the tray lifting.

Nov 25, 2009 | HP LaserJet 8150n Printer

2 Answers

I cannot open the DVD drawer on my Philips DVDR3480 DVD RECORDER – it just won’t open? The screen display just keeps saying ‘Error’. Any help is appreciated.


I have two of these dvd recorders and both have the exact same problem where the drive won't open. It opens fine when there is a disc in the tray. So I just unscrewed the cover, press the white part which would be over the center of the disc as it's trying to open, it should then open. Then just make sure there is always disc left in the tray.

Nov 26, 2008 | Philips Televison & Video

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