Question about Hitachi 50V500 50 in. HD-Ready LCD Television

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Hitachi TV Hitachi T.V. Blue LInes ON my TV screen. There are blue lines all over my hitachi tv, it say to adjust magic focus. I do an Auto Magic focus and the lines are still there. How can I get this blue lines out of my tv screen? Thanks, Teresa

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You have a defective light engine and you do not have to be under warranty for Hitachi to replace this part. We just went through this and here's what you need to do. Call Hitachi's customer relations department at 800-654-7013 and tell them that you have a defective light engine. They will act like they've never heard of this problem but they have. They will give you the names of some certified dealers in your area to call. Once a tech comes out and confirms that it's the light engine, call Hitachi back and they will send a brand new light engine to the dealer and Hitachi will cover the cost of the part (cost $1500).

Here is the deal, if you're under warranty, Hitachi will cover the part and the install. If you're not under warranty, all you pay is the install. Our install cost $400. Others on this site have paid $200. Do not let anyone tell you that you have to pay for the light engine part...you do not. Hitachi has not recalled this part but they are replacing it for free. Also, deal only with Hitachi customer realations number that I listed. Good Luck!

Posted on Mar 05, 2008

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Here are some photos of convergence problems.

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Here is a quick test....

Using your original remote go-to the settings menu then goto the convergence section.

Try to adjust the red and then the blue convergence.

You should be able to move RED and BLUE in all directions - up, down, left, and right.

If you can't move them in all directions or cant move them far enough your convergence chips are bad and should be replaced. This is a common problem.

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93a1209.pngCONVERGENCE SOLUTION

You will need to replace the convergence chips and possibly some convergence resistors and pico fuses.
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