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Xbox 360 My son's xbox 360 won't show video, you can hear everything but no picture. We've replaced the jacks that connect to the tv, no change. We also tried every tv in the house to make sure it wasn't the tv it was hooked up to. Can you help us, or direct us to a repair center in the Newark NJ area. THANKS Ciney

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Hi, did u check the pins of the socket,, maybe the problem was there,, ,, if the socket is worn its just like that,, no video or sound,, just clean it firs,, then if its not work,,, just leave 2 expert near you,,,,

Posted on Mar 03, 2008

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2) Check the end to your television set and make sure it is in correctly. Is this HDMI ??

3) Cycle the inputs on your tv until it gets back to your xbox 360 and see if the picture appears.

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1 Answer

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I need more info, are you runnig High Definition? Are your cables connected properly? Is your TV working properly?
If you're running on a Standard Definition TV check the back of the Xbox and see if the video switcher says SD.

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1 Answer

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my sons xbox had the same problem. i took it to a repair shop, and they told me it was a problem that microsoft was aware of. when my son contacted microsoft he was told that since the xbox had been opened, he had voided any warranty. his roomate then contacted microsoft, and was told that they would fix the xbox for ninety nine dollars. he ended up sending the xbox to microsoft without any money, and they sent him a refurbished one that has not had any problems so far. i was told by the repair shop that the problem is caused by the laser. microsoft is well aware that the problem is their fault. my advice is to send it to them. tell them what the problem is. don't tell them that you opened it, even though they will be able to tell. don't send money, they should fix their mistakes. create a big fuss about it if you have to. people tend to fix things to get rid of pain in the **** people.

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My xbox 360 wont show a picture but it has sound


it might bea problem with your actual video cord that plugs into the tv.... umm my xbox has a lot of issues too but ive never had this. id suggest you let it say off for a while and try somebody elses cords that connect the xbox to the tv to see if its an issue with your xbox or if its with your cords. ill also suggest you call microsoft and they can troubleshoot...

please rate my solution :) thanks

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It's possible that your Xbox is sending out a picture that's higher resolution than your TV can display. Try reducing the resolution of the Xbox video output.

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check the video cable that connects to the T.V to see if it is damaged, if it is get a new one.

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