The airline broke the handle (probably by throwing too much weight on it), and the handle now won't stay in a fixed position (adjusted for height). Since it hangs loose, I cannot push the stroller with one hand (have to use both hands to place above the two buttons, that we press to adjust the handlebar for height). I don;t see any screws around that area to take the handle apart and see if something can be done. Looks like I would have to replace the entire frame? This is a $700 stroller, really would like to keep it around for child # 2 :-)
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Re: fixating mechanism in handle is broken
I can't figure out where your stroller handle broke! if there's a possibility that you could send me an image (close catch) on the broken part and rear view of the stroller, email it to me in jpeg or pdf type..... here's my email address... firstname.lastname@example.org we'd like to help you much...
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The Quinny Buzz handlebar is not available as a spare part item for us to send out for customers as it is a Level 3 repair which means our engineers need to carry out inspection / repair work required. This is due to safety implications of it being incorrectly fitted.
Please visit www.quinny.com and select the country you're in, then use the "Contact Us" tab on right side of screen for your enquiry to go to the customer care team in your country.
It is not unrepairable by an authorised Quinny engineer if it is the footrest that has been broken. We can replace the sub seat (seat frame) of the pushchair at charge and the airline can be billed for this. Do you normally reside in the UK? While we cannot assist while you are overseas if you are a UK resident please e-mail to email@example.com with full details and photographs and we can assist.
Unfortunately this section (the hand grip connector bar) is riveted in place and there is no quick fix. Are you a UK customer? If you own a pop rivet gun you could order a replacement to fit yourself, however we'd have to allow 14 days for delivery (standard 1st class Royal Mail). Alternatively you can send the chassis to our engineers for them to carry out the work. Standard cost if you send it back for our engineers to do is £60, and this does include return courier service back to your address, however you'll need to make arrangements and cover costs for the unit to be sent into our engineers via courier. It would be worth contacting the airline customer service department and asking them what provisions they have in place for this sort of incident, as they may be able to deal with it direct for you.
Click here www.quinny.com/us-en/distributors to find your nearest agent. They'll tell you if it can be repaired, the cost and provide documentation for your claim. But I think they are going to have to buy you a new one if the handles broken.
You could have someone weld it...usually a junk yard or auto mechanic will be able to do this..my father was a great welder and he could put anything back together. This is usually pretty inexpensive and should hold forever.
Ooo, an airline damaged my handle of my Maclaren XT last year. If you go to your local baby shop and ask if they act as Maclaren agents, they can order you 2 new handles, here in Australia they quoted my $39. I had to get my husbands work to pop the existing rivits and then Maclaren supplied screws to attach the new handles sent.
I have the same problem, the airline broke ours the last time we flew. I just found on Graco's website that you can order replacement parts. Here is the link, http://www.gracobaby.com/store/order/default.asp?N=10418+10413+10421&Ne=11
You'll need the model number and serial number. I found ours on a sticker under the footrest. For our stroller it's $19 plus shipping for the front wheel assembly.
Hope this helps.
It appears that Simo have gone out of business, and their partner company Bertini is not supporting simo strollers, so I don't think you'll get much joy from them.
Best I can think of is to take the stroller to any reasonable machine shop, and get them to make a replacement for the broken part from an appropriate material- it is probably the same or a mirror image of the one on the other side. This shouldn't cost too much, but ask first.
A quick solution would be to fix an adlustable strap to the hood, going forwards and backwards from the front near the centre. This strap could then be attached to the handle and to the other end behind the hood. ( best way is a buckle stiched to the hood near the open edge, with one continuous strap running from a loop round the handle, through the buckle, then down to a piece of strong elastic attached to just below the base of the hood at the back. A bit of experimenting with the tension on the elastic should get this working quick enough). This may not be an ideal solution, but it may be easiest and cheapest.
Hope this helps, if you need to find a machine shop near you then please give a general area and I can see if i can find you one :)