Question about Toshiba Satellite M35X-S349 Notebook

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Synaptics touchpad not working

Hi i have had my toshiba equiim laptop for 11 months now and it was working fine. It has now stopped working, moving or anything. It stays in the middle of the screen and does not movee even on the startup user page.

My touch pad and buttons stopped working all of a suddent. I have already been to the Device Manager in the Systems folder and everything is in order. I have also been into Program Files and there is a dll that cannot be changed, and there is PadExe file that does nothing. Thanks!

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In a TOSHIBA LAPTOP - When the Synaptics Touchpad stops working in Windows Vista. You should download the 'Toshiba Value Added Package' and then launch 'Flash Cards' utility. There is a setting to enable the Function Keys, and thus enable the Touchpad! Voila.

Posted on Nov 16, 2008

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That can happen..there's a connector under the keyboard, that may have come loose or disconnected

Posted on Mar 02, 2008

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1 Answer

Touchpad not active


Press the "Fn" and "F9" keys simultaneously.
Test your touchpad. If it works, it was simply disabled. Press the same key combination any time you want to toggle your touchpad on or off.
Plug an external mouse into a USB port on your laptopicon1.png if the key combination didn't work. Follow onscreen prompts to install the mouse driver--if necessary. You can also move the cursor using the "Tab" key and the arrow keys, as well as click by pressing "Enter" until the mouse is operational.
Click the link in the Resources section if you are using a Toshibaicon1.png Satellite with Windows Vista. Follow the onscreen prompts to download and re-install the driver.
Open a web browser and navigate to Synaptics.com if you have a different Toshiba model or operating system. Synaptics brand touchpads are used in all Toshiba laptops, and this site provides a generic driver.Hover your mouse over "Support" on the top menu, then select "Drivers" from the drop-down menu.
Select your operating system from the list provided and download the generic driver
Follow the onscreen prompts to install your new driver, and then test the touchpad again. If it still does not work, take your laptop to a licensed repair technician.




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Go here to Toshiba Support fill in the details of your model laptop and download the synaptics touchpad driver and reinstall it, see if that helps.

http://uk.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp?service=UK


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2 Answers

Synaptics touchpad not working


Have you looked at the Device Manager to see if there's a problem with the touchpad?

Start -> Control Panel -> System -> click on Hardware tab -> click on Device Manager button. Do you see anything that indicates a problem with the touchpad?

Also, you might want to check the BIOS to see that the touchpad is still enabled. I doubt that this setting would have changed, but it's worth checking. When you boot the computer you should see a message that says something like: "To enter setup press XXX" where XXX is the delete key or some other key. Once you're in the BIOS poke around to see if you can find the settings for the Touchpad. Different manufacturers use different BIOS' so I cannot tell you exactly where to look.

Good luck.

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