Question about Olympus DM-10 Digital Voice Recorder

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Download Files I am trying to download a file to my PC. I get an error message "The Job No. File is not in the program download folder or is being used by another program."

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  • Anonymous Nov 28, 2008

    works for admin, not user of computer.

    solution?

  • Anonymous Feb 20, 2009

    The Job No. File is not in the program download folder or is being used by another program."

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Hi, I had this problem using a Olympus DS-2300 recorder. I installed the DSS Player Software on my PC and when I tried to download the files from my device to the PC I had this problem.

You will need to check the location of a file called DSSjobNo.dat. The application I think tries to copy this file into the default location for the Download folder, usually somewhere in your My Documents. If it can't copy the file there for some reason then that will stuff things up.

To check where the application is expecting the file you will need to check a value in the registry. This maybe a little tricky so get someone who knows there way around the registry to help you. The location of the entry is HKCU\Software\Olympus\DSSPlayer2002\Dictation Module\download\InstallSetting The value is JobNoFilePath and will hold the path to where the application is expecting the dssjobno.dat file.

Armed with this knowledge you can then check if the dssjobNo.dat file is in that location. If not copy the file from C:\program Files\olympus\DssPlayer (this is where I found the file on my PC) to the location the registry entry specified.

Or if you know what you are doing you can change the reg entry to go to the location you want the file to be in. Useful in my case as I wanted the download path for my files to be on a shared folder on the network and I wanted to keep it all together.

Hope this helps!

Posted on Feb 27, 2009

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Posted on Jan 02, 2017

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