Question about Xerox Phaser 8500N Printer

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My 8500N prints reams of code instead of the jpg sent to print

I am printing from Preview. the first file will print ok, if i load the que with more than one file at a time it prints the code instead of the image

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First off and I am sure you have tried this, but power of then power up your printer. Just to allow it to reload the software internally.
The other thing is to change drivers. That is what is generating the code.
You can go to Xerox.com there is a varity of drivers to try. Sometimes a PS and PCL driver will intrepert differently and print code like that.
Not sure preview is where the problem is. But I am assuming it prints fine in other applications.
There is also a firmware update on the xerox.com site, you can upload the newest printer software there. Or at least start out with a clean version on your printers operating software.
I strongly suspect a driver change will help.

Posted on Mar 02, 2008

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