Cd tray won't open

the rubber rope which conect the motor to a small gears to open the cd was cut due to long using ... this sound of clicking coz the small motor is running and its not attached to anything ... its a small rounded rubber rope ..the bad news is you have to break some plastic stuff to reach the motor in the repair depot they change the whole upper part so it costs alot ... but if you can reach it it will work perfect as its new.

The loading tray belt has more than likely stretched or snapped.
The buzzing you hear will be the motor spinning freely.
The 'ERROR' message will show up because the tray isn't opening
and activating the 'tray open' switch, therefore the 'tray closed' switch
is permanently activated after the 'open/close button is pressed.

For the error 0306, simply remove the lid of your system and clear the dust out/off of the lense and surrounding areas. (i.e. soft cloth, canned air, ect...) Hope this helps!

Clean the white areas on the tray with a light solvent cleaner like windolene/windex liquid. Also try giving the tray a helping hand as it is started to be fed into the printer

hi there, I suggest you should open the top cover of the cd tray, have a look inside do a little cleaning also when you screw back in, make sure you screw in properly( you propaply find that someone had open it up before and screw it back in really tight so the cd trey jam inside, or another alternative something might of broken inside and tha can stop the cd trey from opening. it happen to me before and thats how i fix it. good luck hope it works.. cheers

Since the cds are stuck inside, you need to open the unit and remove them. There are four screws on the top cover. Remove them (2 on each side) and lift the cover. You should see the cds, remove them, then plug on the unit.

Sorry a little late only just read your problem.
The location is not the bottom tray feeder but the disk tray. In settings change your media type to "Printable Disk" the paper scource should automatically change to "Disk Tray" and hopefully every thing will work OK.

I've been messing with mine because it says no disc and I messed it up so it started saying this error. Unscrew the screws around the top (4 screws) and slide off the top cover. The small black rectangular box that sits over the eye/laser can be removed carefully by compressing the clips. Then the cd tray can be removed. I figured out this error was coming up because I had the tray out of alignment... so try to see if that's the problem with yours... also the eye itself slides (the entire mechanism it's on... slides away from and towards the place where the cd sits to be lifted and read) and it should be as close as possible to the area that lifts the cd. Sorry if this isn't making sense... trying to explain in the best way possible. The tray being out of alignment causes that error though.

There is a belt in the CD mechanism that may have to be replace. The part number of the belt is 92LBE231616.

Check the CD belt. Part number 92LBE231616.