Question about Televison & Video
I recently purchased a Proscan 42LA45H a few weeks ago from a Sears Store. I watch the TV last night till 10:00 PM; shut it off and went to sleep. Got up this morning arouind 9 AM and went to turn it on with the Remote; and it would not come on. I tried a few times with remote and still would not come on. I then went to the on/ off button on the TV and tried to turn it on; and it still would not respond! I pulled the plug out of the wall socket and waited about 1 minute and put the plug back in the socket; The TV came on when i hit the on switch on the remote! My question is; I have 30 days to bring this TV back to Sear for a Exchange; I only had it for 14 days! Should I return this TV or do you think I may have a future problem with the ON/ OFF switch again ???? Thanks your help is appreciated! Patrick
I am an electronic tech, and I am recently dealing with a few model of this brand TV(32" LCD), hundreds of them came or coming back from warehouse, they all (almost every single one) have same problem on power PCB(intermittent problem), I figured out that the design is not perfect, caused the circuit is working in critical condition, after I did modification they are OK. So my opinion is send them back and buy another brand.
Posted on Sep 18, 2008
I also bought a Proscan 42LA45H from Sears, 63 days after purchase the LCD stopped showing a picture (sound was ok) Sears sent out a repair person who could not determine the problem so they ordered a new mainboard, 3 weeks later they arrived to install and it did not solve the problem. They (Sears)informed me they were requeusting an RA replacement staus from the manufacturer (Proscan) and that the maximum response time allowed was 30 days, and if I waited patiently I would get a replacement at the end of the process (they misled me) I called on the 31st day only to be told by Sears that I needed to contact proscan for a replacement and that Sears is only a reseller and can take no responsibility for the Television. I am now atempting to get someone to return my call from Proscan. Sears already made their profit on the sale of the TV to me and now they say we wont help me.
I should have gone to COSTCO.
Posted on Aug 21, 2008
Sometimes a power surge or bump will cause the program chip to hang up. If there was no surge or bump, then program chip may be defective. Any case i would return it for another.
Posted on Mar 02, 2008
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Posted on Jan 02, 2017
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