I have a emachine T3646 and the cd drive will not work. I get the error code 10 in device mgr Device can not start. I tried to download new software but get an error message saying the software was found but erro trying to download. Should I uninstall the cd rom then reinstall? What do I do???

use this website below to find the needed drivers for your network card which is free
Just type in the Emachine name and model number first then click on the SEARCH icon

http://www.driverguide.com/

The Code 10 error code is generated when Device Manager has insufficient information or the error that is bubbled up by the device drivers is not recognized by Device Manager. Additionally, this error may occur when one of the drivers that the device needs does not start. If many drivers are being used by a particular device, it can be difficult to determine the one that failed.

The Code 10 error resembles the following: This device cannot start. (Code 10) The most common resolution is to update the drivers that are associated with the failing device. To do this, follow these steps:

1. In the device's Properties dialog box, click the Driver tab.
2. Click Update Driver to start the Hardware Update Wizard.
3. Follow the instructions to update the driver.

Note You may be prompted to provide the path of the driver. Windows may have the driver built-in, or the driver files may still be installed from the last time that you set up the device. If you are asked for the driver and you do not have it, you can try to download the latest driver from the hardware vendor's Web site. Back to the top Typical Code 10 error issuesThe Code 10 error pertains mainly to hardware and device driver issues or to compatibility issues between hardware drivers and additional software that is installed in Windows. Therefore, we recommend that you troubleshoot these issues by focusing on device drivers, on device configuration issues, and on hardware compatibility issues. Incompatible, outdated, or corrupted device drivers If you suspect that the Code 10 error is related to incompatible, outdated, or corrupted device drivers, try the following troubleshooting methods. Method 1 Update the hardware's device driver through Windows Update. To access Windows Update, visit the following Microsoft Web site: http://update.microsoft.com Method 2 Update the device drivers from the vendor's Web site. Follow their installation or update instructions.

• If the device was preinstalled on the computer, visit the computer manufacturer's Web site.
• If the device was installed after the purchase of the computer, visit the device manufacturer's Web site.
• If the device was preinstalled on the computer, and the computer manufacturer does not have an updated driver for the device, visit the device manufacturer's Web site.

Note Make sure that the device drivers that are being installed are compatible with your current Windows version and platform.

Note In reviewing customer feedback, many of the Code 10 error issues are related to devices connected by using a USB port. As mentioned earlier, make sure that you have the most current drivers installed for the device together with any updates for Windows. In the specific case of Windows XP, review the following article to determine whether it applies to your situation: 925196 A computer that is running Windows XP cannot detect a USB flash drive, an Apple iPod, or an external hard disk drive
If you are running Windows XP and cannot install Windows XP Service Pack 3, review the following article to determine whether it applies to your situation: 940514 USB devices do not work after you disconnect and then reconnect a USB hub from a computer that is running Windows XP Device configuration issuesIf you suspect that the Code 10 error is related to missing software updates and service packs, try the following troubleshooting methods:

• Install the latest Windows service pack.
• Use Windows Update to install the latest updates for Windows. To do this, visit the following Microsoft Web site: http://update.microsoft.com
• Install the updates that are specific to the computer or to the device. To do this, we recommend that you visit the computer manufacturer's Web site or the device manufacturer's Web site.

Software and operating system updatesIf you suspect that the Code 10 error is related to missing software updates and service packs, try the following troubleshooting methods:

• Use Windows Update to install the latest updates for Windows. To do this, visit the following Microsoft Web site: http://update.microsoft.com For more information about how to obtain the latest Windows service pack, click the following article numbers to view the articles in the Microsoft Knowledge Base: 322389 How to obtain the latest Windows XP service pack 935791 How to obtain the latest Windows Vista service pack 889100 How to obtain the latest service pack for Windows Server 2003 968849 How to obtain the latest service pack for Windows Server 2008
• Install the updates that are specific to the computer or to the device. To do this, we recommend that you visit the computer manufacturer's Web site or the device manufacturer's Web site.

An error code 10 error occurs when Device Manager can’t start a hardware device. This error is usually caused by corrupted or outdated drivers, so most often the solution is very easy.

• The first solution to to restart your machine. Some error messages can be caused by a temporary problem.

• Next, did you just install a new device or Windows update? If you did, this might have caused the problem. Either roll back the driver you installed, or use the System Restore to undo recent Device Manager changes.
• The most common fix for a Code 10 error is to uninstall and reinstall your device drivers. If it is a USB device device is generating the Code 10 error, uninstall every device under the Universal Serial Bus controllers hardware category in Device Manager as part of the driver reinstall.
• You might also try to update the drivers for your device, if a more current version is available.
• You can run an update for the Windows Service Pack. There might be a patch available which will solve your error.
• If none of the above solved your problem, you should take out your DVD drive and test it in another laptop, if possible, or connect it to a desktop computer using a converter.
• If all of the above solutions don’t fix it, you might need to replace your DVD drive.

To update the DVD drivers, you have to search your computer manufacturer's website for the drivers. However, here's an easy way:
Use this driver scanning tool, which scans your computer for the needed drivers. It has an option to automatically retrieve them for you.

You can download this free tool from here, or directly from this link.

After you have downloaded the above file, double-click on it and follow the simple steps to install it. Then, when it asks if you want to run it, just answer yes. This is easier than manually searching, downloading and installing the drivers. Hope that helps.
Regards,
Raspal

For Windows XP Driver Files and How-to Resources, visit XPDrivers.

1st Option: Go to BIOS level and select the CD/DVD device is the first device for boot option and then insert the recovery CD/DVD to format or install OS.
2nd Option: If recovery CD/DVD got curropted and you are having the other OS CD/DVD, then try to load and format or install the OS. Also try to download the recovery image from vendor website.

Revert back for more assistance.

Delete it from system devices, then reboot so it will be rediscovered. If that doesn't work, turn it off and physically detach and re-attach it. If that doesn't work, replace it.

yes of course it able to use theh latest version so it is also capable of using sindows XP...since it both a microsoft product....

format your unit and install a fresh copy of windows xp...

had the same issue and was able to resolve it by going to HP Compaq's websibe (for you it would be eMachine) and they provided the following information & i uninstalled the driver in device manager after running the below fix, scan the system for new hardware and the DVD drive appeared with the correct driver. hope this helps. good luck.

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To resolve this issue, remove upper and lower limits from the registry. Upper and lower limits are points of your computer's registry that control the drivers for your specific device—in this case, the optical drive. Remove upper and lower limits from the registry using the Microsoft Fix this problem link below: If Microsoft's automatic fix does not resolve the issue, try using the other methods listed in this document to troubleshoot the issue.

http://cr.am/framed.php?url=http%3A%2F%2Fh10025.www1.hp.com%2Fewfrf%2Fwc%2Fdocument%3Fdocname%3Dc00817052%26lc%3Den%26cc%3Dus%26dlc%3Den%26product%3D3752864%26os%3D2093%26lang%3Den&ref=driverguide

Go to this incredibly long link (sorry about that) and look though the solutions there, it says it is for hp and sony computers but it has the same principal for all dvd/cd drives

I hope this helps

Try deleting it from the Device Manager and rebooting. If Windows has eaten the driver, it will try to reinstall it during the reboot.
Follow this sequence:

- Start
- Control Panel
- System
- Hardware
- Device Manager

Locate the entry for DVD/CD-ROM Drives and expand the listing.
Highlight the drive(s) and delete them.

If the Plug & 'Pray' is working, Windows will 'find' a new device and install the basic drivers for it.

from microsofts site:

Code 10 loadTOCNode(2, 'moreinformation'); If the device has a "FailReasonString" value in its hardware key, that string is displayed as the error message. The driver or enumerator places this registry string value there. If there is no "FailReasonString" in the hardware key, the following generic error message is displayed:
This device is either not present, not working properly, or does not have all the drivers installed. (Code 10)

Try upgrading the device drivers for this device.
Solution button: Update Driver

To resolve this error code, make sure the device is connected to the computer correctly. For example, make sure all cables are plugged in fully and that all adapter cards are properly seated. Follow the suggested solution button and update the device driver. It may be possible to remove the device and redetect it using the Add New Hardware wizard