Question about Symantec WinFax Pro for PC

2 Answers

Receive on winfax

Am able to fax but cannot receive

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  • Eric Davis May 22, 2008

    I'm able to send single and multiple page faxes including scanned images from winfax pro 10.2. When receiving, it would ring and not answer, then on the next incoming fax, it would receive. Now it either rings without answering or freezes during the incoming transmission. Symantec no longer supports this discontinued product. Already tried there. The steps I've taken to attempt resolving the problem are pretty general like: deleting temp files, defrag, Norton systemworks, running spybot. No luck.

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2 Answers

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Also i have same problem. I can send faxes but during incoming calls program is answering but can not receive. I can see the phone number of sender but speed : 0 on answer window. Could someone help me?

Posted on Jun 06, 2008

You're going to have to post more information for anyone to answer this question.

Posted on Apr 24, 2008

3 Suggested Answers

JustAskMe
  • 29 Answers

SOURCE: How To Import Individual WinFAX files? .FXR and .FXD

Hi You can go to:: http://www.getafreelancer.com and post this request. I've seen it there before you wil need some third party app. Look for Project Number 138099 this will give you more info. Have a Great Day!!

Posted on May 04, 2007

  • 1 Answer

SOURCE: Winfax Pro on Xp - Update to Vista - Winfax data viewer in Vista?

Try FaxTalkPro. It imports WinfaxPro phonebooks and files, and the interface is very similar to WinfaxPro. The link to the trial version is:

http://www.faxtalk.com/products/ftfcp/trial/files/trialdl.htm

Posted on Feb 12, 2009

GetFaxing
  • 143 Answers

SOURCE: cannot close controller to allow re-install of winfax pro 10.02

Control-Alt-Del and end tasks Wfxctl32.exe, wfxsvc.exe , wfxmod32 ...and faxmng32.exe

This can be any number of problems, like corrupt logs, too many entries in your default log structure,. You can check this link regarding rebuilding your logs:
http://www.getfaxing.com/cgi-bin/ib315/ikonboard.cgi?act=Help;CODE=01;HID=30

WinFax Tools has many fixes for WinFax that are automated.
http://www.getfaxing.com/cgi-bin/ib315/ikonboard.cgi?act=ST;f=17;t=412


Posted on May 29, 2009

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Related Questions:

1 Answer

I have a BSNL boardband connection, can you tell me how can I configured?


The internet connection that you use doesn't matter with WinFax, since WinFax requires a fax modem to send and receive faxes. You cannotuse your broadband modem to send receive faxes with WinFax PRO. http://www.getfaxing.com/forums

Dec 10, 2010 | Symantec WinFax Pro 10.0 for PC

1 Answer

We cannot receive any faxes and get the error '


We've seen this error many times, and in most cases the problem is due to mismanagement of the send and receive logs. You probably have way too many faxes in your Receive Log (or, some corruption) You should read this

http://www.getfaxing.com/winfax/2009/08/18/organizing-your-faxes-with-the-winfax-pro-message-stores/



Mar 22, 2010 | Symantec WinFax Pro for PC

1 Answer

Winfax sending and receiving


Do you have a fax modem? A "DSL" modem does not work.

WinFax Tools has many fixes for WinFax that are automated.
http://www.getfaxing.com/cgi-bin/ib315/ikonboard.cgi?act=ST;f=17;t=412

Feb 19, 2009 | Symantec WinFax Pro for PC

1 Answer

Restoring sent and received faxes to fax logs


That's not the way to backup your logs. You copied only the fax images, and not the logs to go with them. This is a common error that is made quite often. Unless you have the original log structure, your data (logs) that link to the actual fax images (fxds, fxrs, etc.) are lost.

Troubleshooting WinFax suggestion:
http://www.getfaxing.com/cgi-bin/ib315/ikonboard.cgi?act=ST;f=17;t=412

Jan 02, 2009 | Symantec WinFax Pro for PC

1 Answer

One line two Devices


WinFax will support two modems, but I believe only one ISDN device. So, you can't use both ISDN and analog fax modem at the same time.

Nov 24, 2008 | Symantec WinFax Pro 10.0 for PC

1 Answer

Winfax Pro on Xp - Update to Vista - Winfax data viewer in Vista?


Try FaxTalkPro. It imports WinfaxPro phonebooks and files, and the interface is very similar to WinfaxPro. The link to the trial version is:

http://www.faxtalk.com/products/ftfcp/trial/files/trialdl.htm

Nov 13, 2008 | Symantec WinFax Pro for PC

1 Answer

How I get the incoming faxes to stay in the computer(not printer)


Unplug your All-In-One Fax printer if it is connected in the same line as WinFax, or disconnect the telephone line. Otherwise, your All-In-One is receiving the fax , not WinFax.

Nov 13, 2008 | Symantec WinFax Pro 10.0 for PC

1 Answer

Winfax pro suddenly faxing to wrong number


you have some options, so choose one.
  1. remove your fax
  2. configure your fax to answer later (maybe after ringing 10 times) and configure the winfax to answer before (something like ringing 5 times or less)
the problem here is that the fax answer and start receiving the fax and the winfax receive the fax signal at same time. check the winfax maybe you have the half part that the fax modem not has printed stored in winfax, maybe.

as I said, your better choice is removing the fax modem. even configuring like I said before, maybe the two continue to try to receive the fax at same time.

hope it helps.

Dec 13, 2007 | Symantec WinFax Pro for PC

2 Answers

Received fax is incomplete


You may have a problem with the print spooling or cache. A fax being a picture takes a lot more memory and is not compress the same way other pictures are. Many printers, especially inkjet aren't really setup with a lot of ram.

I suggest you go to the manufacturers website and look up their customer support, FAQ's and community. You will find you are not the first one with this problem, and there will be suggested resolutions.

Oct 26, 2007 | Symantec WinFax Pro 10.0 for PC

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