Question about Sony KDF-E60A20 60 in. LCD HDTV

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Sony KDF-E55A20 hi, I have the above tv and power light blinks red 6 times.I checked the internet and found that probably problem is in the thermal fuse but what is the part number for that and how can I replace it? ThanksCat lover any one know what the thermal fuse looks like and where exactly it is located. mine is on order but don't know what it looks like. has any one got good information on installing one of these. tv is only 2 years old and at $4000 it should last longer than this. thanks for any help.... kim

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  • KimSm Mar 02, 2008

    the thermal fuse part no. 1.910.023.93 - Sony KDF-E60A20



    There are bulletins out on this but Sony doesn't want to tell you. They have an updated fuse for it now. If you still have warranty, take it to them.



    i haven't figured out how to replace it yet but I will be doing it myself... it's not rocket science. being careful and having patience. taking notes on how you disassemble so you do not have problem reassembling. Good luck.



    Kim

  • Mrsp523 Mar 02, 2008

    I have same issue as above with same tv(Sony KDF-E60A20). Watching tv and it just went. No sound, no fan, no pic. Sony wouldnt tell us what the blink code was, just they needed to send a tech out. And guess what 1 month past 1 year warranty. Would love to fix it ourselves it possible.

  • KimSm Apr 12, 2008

    You can pick up the thermal fuse for less than $10 and do it yourself. I did. We had the 6 red blinking lights. Our tv is great now. The old original fuses did have an issue but Sony isn't talking about it. Yes you can do it yourself. The thermal fuse looks like a couple of wires. On our tv, I took off the back bottom, 8 screws or so. Of course, make sure your tv is unplugged. On the right had side you will see the wires. It took about 10 minutes to do. When you order the thermal fuse and see where the old one is at the back, no special tools required other than the screw driver.

    We original took our into a shop and they said it wasn't the fuse, we got a bad feeling about them. They said it was another part and it would cost around $400-$500 to fix. We brought the tv home because we didn't believe them. They said they had replaced the fuse but it didn't work so it was the problem. They said they put the old fuse back. We were sure they were lying and just wanted to get us for a big price.

    We brought the tv home. Ordered the fuse on line. Put it in for a grand total including shipping for $21.90US. A far cry from $400-$500 which is what they would have billed us even after they would have eventually put in the thermal fuse. They would have lied about what they change. Do it yourself and save, if you don't have the warranty. Kim

  • KimSm Apr 12, 2008

    I did put in a thermal fuse as that is what needs to be replaced if you have 6 red blinking lights. The thermal fuse is what we order and what we replaced. No technician, just my husband and myself. Like I said, we took about 8 or so screws of the back bottom. Our thermal fuse was on the right side. It is two black coated wires attached together at one end. The other end, as the black wires continue, turn into a grey and a white; at the end of the grey and white, there is a little clip. This clip will attach to the inside of the tv where you disconnect the old one. There is nothing wrong with our lamp or anything else. The dangling end, keep away from the lamp, as of course the lamp has heat. Like I said this took about 10 minutes to do. You don't have to always listen to a technician, they are looking to be paid of course. If you don't have a warranty on your tv, do it yourself. The only disassembly is taking was taking off the back. You do not have to actually remove the old fuse, just disconnect it. Our old one is still in our tv but is not being used, it is not connected to any operating components. You do not have to remove the old thermal fuse, just disconnect, and then connect the new one. Keep it out in the open space, there is lots of it there and it stays cooler. You do not need a technician for any price to do this. Kim

  • klabru Jun 07, 2008

    We have exactly the same problem with our Sony KDF-E60A20, No power, no picture, no nothing! Had 6 red blinking lights.  Thanks to your forum especially to KimSm, we ordered the thermal fuse from Sony online disconnected the old one and snapped the new one and voila! its fixed - good as new!  that was really very easy.  We made a mistake though, we actually contacted Sony first to inquire about the problem before I researched the internet.  They sent a technician a week later and charged us $99.00 right away for doing an in-house service.  Then when the guy came, it only took him a minute to determine what the problem was and he said that the fuse needs to be changed and that the parts will cost me only $40.00 plus labor of $260.00 - total for everything is about $400.00! He sounded like the job will be complicated because he had to dig all the way in and that we don't have a choice but to have it repaired by them (referring to themselves as Sony certified experts). And if we chose a local technician, they might put defective parts and we might end up paying more.  Can you believe that? I could've spent $400.00 on a repair that should only cost less than $5.00!  Well, lesson learned - check the internet first! We ended up spending about $112.00 for everything - better than $400.  The whole thing only took my husband 10 minutes to do - its so easy.  Again, thank you very much to all of you in this forum - you really help a lot of people.  MORE POWER TO YOU!


  • schef_2 Jul 07, 2008

    LOOKING FOR SERVICE BULLETIN: E29102171

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Sony model KDF55WF655 blinking light 6 red flashes,no picture,no sound....
I just replaced my thermal fuse for $4.80 plus shipping handling.Took me 30 minutes to fix and 30 minutes to get dust out of TV.Take off the back of the tv about 8 screws,then remove the fan housing on the right hand side about 4 screws.If you have the new fuse you will know which wire it is ..grey and white.I found it easy to get to the other end through the front panel of the tv only 2 screws ,remove front panel and then remove cover on projection bulb and you will see the other end of the fuse clipped on.Remember to unplug tv. TV is working excellent now .
Thanks to everyone on this website.I have pictures if anyone needs them to repair it.

Posted on Mar 06, 2009

  • sharenej Jan 09, 2011

    I would love some pictures, please! Please send to sharenej@me.com

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I had the same problem as well and the tv was only 1 month old when it went out. The tech said that they knew of the problem and now the fuse is re-routed to a different part of the set so it would not get as hot and blow. The thermal fuse was 6.48 and labor was 168.00. Sears had to pay. Now, I'm on my own having to buy a 200.00 bulb.

Posted on Apr 10, 2008

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THIS IS HOW I FIX MY SONY TV WITH FIVE BLINKING RED POWER LIGHT.

PULL OUT LAMP - FIND THE INSTRUCTION ON LINE (SONY WEBSITE OR YOUTUBE) EASY

THERE ARE TWO METAL CONNECTION TABS (on top of the lamp) ON THE LAMP. CLEAN THESE TWO METAL FLAT TABS. THESE two tabs MAKE CONNECTION TO THE THERMAL FUSE. IF IT IS DIRTY IT WILL NOT MAKE CONNECTION to the fuse.
CLEAN YOU'RE LAMP WITH A VACUUM. GET ALL DUST OUT.. CLEAN OUT THE TV...THE FAN SUCKS IN DIRT. THIS WILL FIX many ISSUEs. like over heating! dog hair, dust, gets sucked inside the TV by the FAN....hmmmm

ALSO DO THIS TO ALL YOU'RE ELECTRONICS THAT HAS A FAN.

(I FEEL ALL FANS ON ELECTRONICS SHOULD BE REVERSED) but i am sure there is a stupid reason that they want the fan to .... are inside the electronics. Like hmm

THIS cleaning SHOULD BE DONE EVERY 6 MONTH

Posted on Dec 23, 2010

  • aragon1965 Dec 23, 2010

    YOU CAN REVERSE YOU'RE FAN IF YOU LIKE - BY TAKING THE SCREWS OUT - FLIP THE FAN - THIS WILL DRAW THE HEAT OUT AND NOT PULL DIRT PARTICALS INSIDE. I FEEL THIS IS A BETTER OPTION THEN PULLING DIRT INSIDE YOU'RE ELECTRONICS.

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Yep same model; same issue. the tv turning off by itself then on. I went to the sony web site and found a local tech. Real cool guy, he actually told me to do it myself to save money but wanted to say it was the bulb and at $230 for the original part. I appreciate his honesty but ill start with the fuse.
I think at 4k for a tv it should last longer than a few years or at least they should fix the issue.

Posted on Jul 18, 2010

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Tombsn, you said you had pictures, can you post them or email them?

Posted on Sep 06, 2009

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Sony kdf-e55a20... Looks like it has lost its green color. What could be wrong???

Posted on Sep 03, 2009

(You do not have to actually remove the old fuse, just disconnect it. Our old one is still in our tv but is not being used, it is not connected to any operating components. You do not have to remove the old thermal fuse, just disconnect, and then connect the new one. Keep it out in the open space, there is lots of it there and it stays cooler. You do not need a technician for any price to do this. Kim)
Now here's a person who just defeated the purpose of the thermal fuse to begin with. A technician would never do this, and possibly save Kim's house from burning down. How much was a service call again Kim?

Posted on Jun 12, 2008

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The problem is the thermal fuse. You need to have service bulletin to fix which gives you step by step instructions. . I have seen other people have the same issue and it was fixed by getting the SB at Agoraquest.com It's a step by step guide on replacing the thermal fuse. The member that has the service bulletins is Jehill. He has helped several people with this issue

http://www.agoraquest.com/viewtopic.php?topic=24322&forum=34

It takes about 2 hours to fix once you have the thermal fuse but saves over $500 in service repair bills.

Here are some of the people that were helped by this

-----------------------------------------
J/K :-p ......worked like a charm :-) Took me about 2 hours and almost half of that was to go and get a 20" #2 philips screwdriver. A 12" would have worked, but they did not have it. Other than than that, no problems. I paid $220 for the TV, $28 for (2) Thermal Fuses, and $11 for a screwdriver. Now I have a decent 2nd TV :-) Not as good as my KD-34XBR960, but not much is :

Happy

-----------------------------------------------------------------------------------------------


I just got done replacing the thermal fuse as per your SB and all is well again! I, and most importantly the wife, just want to take the time to thank you so much for your help. With your instructions and this site, we have just saved ourselves alot of $$ not just for this time but also if it were to happen again in the future. I am truley grateful for finding this site and just want to say you are THE MAN!!!

pratt31

------------------------------------------------
1 10" screwdriver $12.00
1 Sony Thermal Fuse + shipping $ 8.00
1 membership to agoraquest.com $12.00
Fixing the thermal fuse myself on a TV that was discarded at the curbside

PRICELESS

Posted on Jun 12, 2008

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Hello
another succeful venture here done on a KDF-E60A20, I was able to fix it, following Kim's descriptions above, Thank you Kim.

However let me add the following, after removing the bottom cover you will need to remove the fan assembly, I think 4 screws will do it, disconnect the fan's wires, very simple by the way.
now here where I got confused in the beginning, one end of the old thermal fuse where the plastic connector is, looks exactly the same as the new one, but the other end of the old one has 2 wires connected to something inside the TV screwed to the bottom of the TV, that looks like a metal cap, anyway, the new thermal will only connect from one end, but the other end stays loose.

Thanks
Eddy

Posted on Jun 01, 2008

  • eddydy Jun 01, 2008

    Hello
    Thank you Kim, I followed your description above, it took me10 minutes, if I have to redo it again, it would take less.

    I'd like to add the following just because I got confused in the beginning.
    mine is a Sony KDF-E60A20

    You will need to remove the Fan assembly, it's in the way, very simple thought, 4 screws and it's out.

    The old thermal fuse is connected to something attached to the bottom of the TV that looks like a metallic cup, the new one does NOT have to be connected to it, that end stays loose, not connected to any thing.

    Thanks
    Eddy


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Had same blinking code for E60A20. New fuse type was 22.00, incl. shipping. Ten screws to remove back panel. Four screws to remove blower assembly, in order to access location of old fuse. Four screws to loosen aluminum circuitry cover, so as to unseat lamp mirror enough to run new fuse wires through side of assembly (like old one). Old fuse is a metal pot; new fuse is plastic cap at end of the two wires. Just ran the wires next to the old ones, and placed the cap end underneath the old fuse's pot. Lamp was just fine. Thank you, Kim - your information was very helpful.

Posted on May 21, 2008

  • darrellkh May 21, 2008

    I should add that if you do not place the fuse end where the old fuse was, then the fuse is not going to do its job properly, and you'll likely be replacing the lamp before too long.

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I CALLED SONY DIRECT AND TOLD THEM I WAS GOING TO FIX IT MYSELF. THE THERMAL FUSE WAS $4.80 MY SON AND I FIXED THE PROBLEM IN LIKE 15 MINUTES. I GOT DIRECTIONS FROM A SITE I FOUND ON GOOGLE BY A GUY IN THE DESERT THAT POSTED THE DIRECTIONS. HIS SITE IS GREGINTHEDESERT I BELIEVE. GO TO GOOGLE AND PUNCH IN 'HOW TO REPLACE THE THERMAL FUSE IN A SONY TV AND YOU'LL GET ALL KINDS OF INFO. DON'T PAY FOR ANYTHING!! IT'S SO EASY TO DO--THE REPAIR COMPANY QUOTED ME $300.00 BUCKS TO COME OUT AND FIX IT---RIP OFF!! ALWAYS CHECK THE INTERNET FIRST. THANKS TAM BAM : )
P.S. MY PART NUMBER WAS 191002393 -- I'M TOLD BY THE GUY GREG YOU CAN ORDER IT FROM AMAZON TOO--BUT I JUST CALLED SONY DIRECT. GOOD LUCK!

Posted on Jun 25, 2009

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Hi Kim, the thermal fuse opens when the lamp fails. The lamp is easy to replace but the thermal fuse is a very difficult repair. The fuse link is mounted on the lamp cage and a great deal of disassembly is required. This should not be a real expensive repair for a qualified tech. When I do this repair I do it at the cust. site and it runs about 200.00 + the lamp.

Posted on Mar 01, 2008

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SOURCE: Sony KDF-E55A20

the optical block would have to be removed or loose inorder to get to thermal fuse housing.Also make sure to clean cooling fans carefully to remove crusted dust.If fans are dust crusted ,then your thermal fuse may not last..

Posted on Nov 30, 2007

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