Question about Philips 55PW9363 55" Rear Projection HDTV-Ready Television

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HDTV-AT&T UVERSE I had UVERSE installed yesterday and my picture is better than with charter but I still dont think it's HD quality. I'm using Red, Green, Blue cable. But when I go to select 1080 or 780 the picture becomes scrambled. I tried to switch to input 4 which is the HD input and then I get no picture, however in input 1 (CVI) I get standard drf picture.

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First of all, is your blue "HD" light lit up on the front of your Uverse box?

If yes, then you're in HD

If No, you need to check your connections from Box to TV
1.Those Red-Blue-Green cables are for video only, they don't carry sound and shouldn't be connected to audio outs. Audio needs a seperate cable. Make sure your Red isn't on the audio out which is also red. Make sure your blue and green aren't switched with each other either. Check that at both ends.
2. Try an HDMI cable. It will carry audio and video together and it's one cord instead of 5.
3. What brand/model of TV is it? Is it an older projection TV? The HD tuner might be shot. The individual color tubes commonly fail after a few years.
4. Are you selecting 720p or 1080i from your TV's menu or from the Uverse menu? You'll need to set it through the Uverse box, not the TV.
5.Follow -Menu -Settings -Aspect Ratio to change to 720 or 1080. This should start an autotest which will scramble your picture for about 5 seconds, then bring you back to a menu asking you to keep settings or revert back settings. If you never see that question pop up, then your TV isn't supporting the HD, and you settings will be rolled back automatically. If the question does pop up and you can read it, select "keep settings" and press OK. Your blue HD light should come on the front of the box now.

Posted on Feb 14, 2009

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I had the same problem. Using the standard definition (cvi) input, navigate to options->screen resolution in u-verse and get to the point where all you need to do is click "ok" to switch to HD resolution. Change the component cables to the HD input and then press ok on the remote to switch u-verse to HD resolution. I can't explain it, but it worked for me.

Posted on May 13, 2009

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You used cable box company call and set up that box first and after that set-up you tv.

Posted on Mar 09, 2008

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